Horrible service only two attendance. The portions were meager would not recommend horrible experience step it up.

There is an old lady who is taking the order, it's 11am they just opened, she is crippling and she sounded not in the mood to work. Sad, since she's in the morning shift. She never greeted me , that's fine, she never smile, that's fine, and when I asked her to add extra of things, which I'm paying anyway, she kind look at me , maybe not liking me asking additional on my order after she just finished adding fee of the items. I'm sorry if she's not feeling well, I'm tired myself from house work since 5am. She should call and sick. read more

Chipotle Mexican Grill - Got my lunch... I deserved this. But, I don't deserve the rude attention the older lady as she taking my order. - Mexican Near Me - Manteca, California

That's it, I'm done with this location. This is the slowest, most mismanaged location of ANY Chipotle I've ever been to. Whoever manages should be fired, and is the owner too cheap to hire enough staff? There never seems to be enough workers for things to run smoothly. One guy making burritos- on a Friday night...I get that things happen, but it's a regular thing here! Why is it I can go to literally any other Chipotle and they have 3-5 people working quickly in an efficient assembly line? Tonight I waited 30 minutes to get my food- that is the longest I have ever waited at a Chipotle. Then, when I get up there, they are out of many things and running low on everything. 8:30pm on a Friday night, average amount of customers. BUY ENOUGH FOOD for your customers! Why do you always run out??? It's not like I came just before closing!!! Who is doing the ordering for your restaurant? FIRE THEM. This is a constant problem. What's crazy is that they were running out, but the food tasted like it had been sitting for a while? And of course, since they were running out of things they gave as little as possible. The counter had food slopped everywhere and it was chaos, my burrito was literally dragged through old spilled food all over the counter. I am reaching out to Chipotle corporate, that's how bad tonight was. Drive to any other Chipotle, after waiting for 30 minutes I might as well have driven to Lathrop or Modesto. read more

I am super disappointed to have open my to go order and find hair in the food and pulling it out. this was completely disgusting read more

Chipotle Mexican Grill - Hair in my to go order. Disgusting and super disappointing. - Mexican Near Me - Manteca, California

One of the finest establishments I've ever dined within. Even with a short line of patrons, the girl with the pink highlights was able to whip up my burrito bowl with swift elegance so that I had my food in mere minutes. The bowl was fantastic. I could tell the team puts effort into preparing ingredients as chipotle would want them too. Rice was not dry, the chicken Al pastor was succulent and had ample seasoning. The fajitas were cooked perfectly so they were not raw, but still had a soft but crisp texture. The dining area was spotless and the trash cans were not overflowing. I know this sounds like the bare minimum, but other chipotle locations have me second guessing that. Overall, this restaurant is the prime example of a 5 star chipotle. read more

I got a bowl and got home ready to eat but the chicken was SALTYYYY, i thought it came pre-marinated but some how it just wasn't hitting today like it usually does and wasn't to pleasant to eat. Also bathroom door for the women's restroom does NOT lock, they're both broken. read more

Put in a mobile order and not only did they get the order wrong but when I went to use the restroom it was disgusting. The food that I did get was decent but the portions were smaller than usual. read more

Chipotle Mexican Grill - Restroom - Mexican Near Me - Manteca, California

Employees are rude as f! The girl who took our order just slaps the food in the bowl, and gives you half portions of everything. $40 for a half full bowls. The person with tattoos and piercings is the worst of them all, saying they were "annoyed" because they were helping a women who didn't speak much English, then continues to say things under their breath about the situation. Super rude to customers, and rude to the employee writing the order wrong on the bowl. Also saw the same person take off their hat and run their fingers through their hair, and not wash their hands then goes back and touches stuff on the line, and a line cook with long curly hair with no hairnet, clearly heath codes aren't a concern here. Just a total lack of professionalism and common courtesy, I'll drive to Lathrop from now on thanks read more

Chipotle Mexican Grill - Mexican Near Me - Manteca, California

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Came to this Chipotle at 5pm on a Tuesday and waited in a small line for 2 burritos. The food was good, however the service was terrible. The place seemed to be understaffed however, I have always experienced terrible service at this location. The 2 people we interacted with for ordering and paying were nice but the place was clearly understaffed. The person who manned the hot portion of the food bar was trying to be quick and just made a mess all over the place to where our foils had bean juice all over it when we opened the burrito. If you can, pick a different location. Understaffing seems to be an issue at this particular location and it's never a quick visit. read more

Here we are again. No benefit of the doubt. They are always out of ingredients and it's dinner time. Should remove hard shell taco and other ingredients off the menu since they never have it. read more

09/06/25 Guacamole was brown gross the whole metal container appeared to be made with rotten alvacado's. They advertised made with fresh ingredients daily. NOT! This is why folks get sick :( read more

Super stingy. Lacking customer service skills. Very lack luster establishment. Food was okay but small portions make it not worth it. Ambiance is alright but a bit dirty. read more

Chipotle Mexican Grill - Mexican Near Me - Manteca, California

I've going here since 2015 and have to say 2024 has been the year I've had the worst customer service. In January, around noon on the 2nd, I ordered my typical order of salad, brown rice, black beans, carnitas, etc. but I get the tiniest serving of carnitas. It was abysmal. When I asked for them to please put more since the serving was tiny, a lady that looked 18 (long black hair in a pony tail) said it'll be extra. I reiterated that the serving was unacceptable and she replies, "That's unfortunate," while looking away, putting her chin up, rolling her eyes, pushing my bowl to the side, and walking away with sass. I should've just told her to f*** off and left but I was hungry. She didn't close my bowl with its lid. If I see this young lady (actually, it looked like most of the line workers were naive 18 year old girls), then I probably will never come back. Train your workers better, pay them more, and make sure they have more experience. read more

Their portions are ridiculous here! On top of that they forgot to add my white rice. They also literally put a big blob of sour cream. If you guys are mad I ordered 2 hours before yall closed just say that. VERY disappointed. The attached picture is how it came. read more

Chipotle Mexican Grill - What is this ? A kids meal ? Unacceptable. - Mexican Near Me - Manteca, California

Came to leave a review and actually surprised that it's all bad. Guess it's this location. it's 8:30Pm and they close at 11pm. Long line and they announce no cheese. Still 4 people ahead of me and I order and "they are out of hard shell taco for the day" . I wanted cheese but it was okay. Now just wasted my time for nothing. Better off driving to the new Lathrop. Manteca sucks! read more

I want to preface that I am a huge fan of chipotle and am a frequent customer at other locations. I also want to say whoever owns this franchise should have this location revoked- this place needs a clean sweep. Does chipotle not pay people enough? So they're left with candidates that genuinely just don't give a crap? Are these really the people you choose to hire that represent your company? And to manage? What the hell? On Christmas Eve around 245 I arrived at this location. While in line, a girl with very short dark hair and glasses (later to find out she is training to be a manager...you're kidding? Also photograph included so corporate doesn't get it confused) yells out to the line "we are out of both rices and we close in 10). No "sorry for the inconvenience" "just so you know.." etc, nothing. That started off the bad taste in our mouths with how unbelievably rude and obnoxious this staffer was. We finally ordered and the young Hispanic man helping us was very kind and you could tell he was put off by his fellow employees. While ordering I overheard the cashier (a blonde with a poor attitude just like her "lead" which is no surprise if she watching her "leader" behave the same) giving the girl checking out a hard time because they were "out of kids size chips" however they had a plethora of full sized chips. Just give the poor girl the big size chips? As an apology for you being out of just about everything (not just rice)? Do the right thing? She left without chips... and without the other sides she has requested because they were all too lazy to make more of what was gone. As a manager myself I was shocked at who they consider for management roles- terrible attitudes, a complete absence of customer service skills, and just overall rude service. To end the experience we went to get our drinks... zero ice and the soda was flat and warm. Went to in n out to get soda and were met with smiles there. Go to in n out across the street. Avoid this dumpster fire. Seriously- Do better. read more

Chipotle Mexican Grill - Mexican Near Me - Manteca, California

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The customer service was honestly amazing. It was my bad but I accidentally ordered from the wrong location and went in and explained the situation to the shorter girl with glasses and bleached hair was so sweet and helped me out with everything because of the inconvenience even tho it was my own fault...10/10 read more

Blonde haired girl at the front counter was extremely rude. I went in for an interview and simply asked for a managers name and to speak with one. She then asked me "why" in a very rude tone. I don't believe someone like her should be working in customer service ever read more

Ordered a steak burrito and chicken bowl. If we ordered it for delivery, the price of the FOOD was $15 more before delivery fee & tip, so we picked it up. Ordered through the app and app wouldn't accept my order until I put a tip (must tip for pick up?). Was not ready when we arrived, food was cold, and it looks like they gave us only 1/2 our steak burrito read more

Chipotle Mexican Grill - Our $11 cold burrito... no it was not a children's meal, this is a full size steak burrito - Mexican Near Me - Manteca, California

This poor Chipotle location is struggle city. I feel most locations have been on the decline ever since covid, but this location is really bad. I try and give them every benefit of the doubt, but its becoming harder and harder to do so. I guess my views are shared by other people based on this location's current 2 star rating. To be fair, the employees seem to be doing their best. But it is clear the team here is extremely understaffed which creates a sad cycle to witness. Staff are always drowning in orders, which makes service slow, which makes customers rude to staff, which brings down staff moral, which makes service even worse. MANAGEMENT: please get your team the help they need. This is clearly a high traffic store, and requires a lot more people on shift at any one given time. Current staffing levels are OBVIOUSLY not working. Fix the staffing issues and I'm sure the negative reviews will decrease. read more

My order; "Burrito Steak, Black Beans, Sour Cream, Fresh Tomato Salsa, Roasted Chili-Corn Salsa, Guacamole, Cheese, Romaine Lettuce, White Rice". What I got.....mostly rice. A few black beans. A little dab of sour cream. A couple pieces of tomato, I saw an onion. I guess that was salsa? Look at the pictures. Do you see one corn kernel from chili-corn salsa? See anything that even slightly resembles guacamole, cheese, steak, or lettuce? Almost $30 order for something I made in college because I was broke. You know how many rice and bean burritos I can make for $30??? read more

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Rude staff. No one wearing gloves or name tags. No hair nets. No customer service. Every one looks miserable to be there. If you don't like people don't work in customer service. Person at the window told me he didn't know my his name & look me dead in my face after being rude & careless at the pick up window. No wonder this store has 2 stars. I had time today read more

The food here is always decently made, never had a bad experience with the food but today they denied service to my daughter and some other people by saying " they were only accepting online orders" and when her and others waited there because they did not hear correctly the workers just continued to not take their orders. We placed an order in the parking lot, went to dollar tree and came back and seen them taking peoples orders. They denied service to people earlier but later on continued to take orders which was confusing and proved that it was bad service. The food was good though. read more

Chipotle Mexican Grill - Mexican Near Me - Manteca, California

I paid for double chicken and got double, maybe triple rice. There wasn't much chicken. I ordered through the app so I didn't get a chance to stop them. The chips were stale as well. read more

Chipotle Mexican Grill - Paid for 2x chicken and got 2x the rice instead. - Mexican Near Me - Manteca, California

Really bad experience never going to chipotle again. First of all the cashier was extremely rude. Train your employees to smile and be appreciative of their customers. secondly they charged me $9 for a TINY bean and cheese burrito each for my picky eater kid. Use to be $1.50 now they call it veggie burrito 3 item. It's not, it's two item and has no veggie in it. What a rip off. I paid $50 in total didn't even include drink. I had bad experience I didn't even feel like eating anymore. I will take my business elsewhere where. read more

Worst chipotle i ever been to every single time something is always wrong or have you wait for something to be cooked or the food looks terrible the workers are always horsing around and are unprofessional. Where's the manager? read more

Not even a star customer service horrible!! No forks available and customers ask for one employees rude saying eat with spoon is terrible. Girl go to store and buy some forks for your customers!!!!!! read more

Worst experience ever...this place is going to **** i havent been back since my last bad experience and I've been defending this place for ever. There always seems to be a problem. This last time I'm waiting in line for time and then they announce no rice or pico. I was totally fine with that, I'll live...then I asked how much longer for the bell peppers and onions and they asked the lady in the back and she made.a rude comment and wasn't polite about it at all and then they she was like no we aren't going to make any more. This is way more than 2 hours before closing, then someone steps in and starts blaming the rice cooker? So I asked, 'what does the rice cooker have to do with the bell peppers and onions? I've waited understanding and patiently for them to not announce they were no longer making the fajita blend. After they just gave the customers infront of me attitude for supposedly saying it 2 times. I only barely heard it one time. They weren't loud about it, nor started the order by informing them incase they customer did not hear. Be professional and people could be understanding. Be rude and disrespectful and not everyone will leave happy. I PRAY some of the others take the time to post what they experienced tonight. read more

Our food was not to standards today at all!! The chips are stale and super salty. My burrito was like a child size burrito and very disappointed. Don't mind paying for food but not when it's not right it's not cool and the wife said it was dead in there so no reason. read more

I'm just pissed off that I did not get my chipotle honey chicken meat in my bowl! Do not order from them!!!! read more

Chipotle Mexican Grill - There are no chipotle honey chicken in my bowl! This sucks that I paid too much for the crap!!! - Mexican Near Me - Manteca, California

So disappointed I ordered a steak salad. No bean/rice but added guac. There were 3 pieces of Romain 5 of Spinach, sautéed peppers 8 pieces of steak some cheese n a whole lot of sour cream n guac. So gross n slimy. And 18.00 for a half filled bowl guess I'm cutting out another fast food place. Chick fila is the last gf I've lace I'm willing to go. read more

10/25/24 I showed up at 9:20pm and they close at 11pm they were out of so many things and they said they were not cooking anymore food for the night . They were also deep cleaning and not focused on customers but we're just focused on leaving . Do not recommend at all. Since they didn't have multiple items I was wanting . I left. Very disappointed read more

All I can say is wow... and not a good wow. We ordered from this chipotle before with doordash and it was over priced and the burritos were tiny and hardly anything on my rice bowl so I figured I would give them another shot since I've gone to other chipotles and have good food but this time I decided to go inside. When I got inside I notice the older lady helping me seemed like she absolutely hated her job, didn't want to be there wouldn't make eye contact and was just overall not pleasant. She put a tiny amount of rice in my rice bowl I asked her for some more she gave me a nasty look and a big sign and SLAPPED more rice on there. I mean slapped like you can tell she was irritated them something was out and she picked up the container that's in the hot water and picked it up over my burrito and dropped water into my burrito kind you it's dirty nasty water. I though maybe she is just having a bad day so I tried letting it go she pushed our food down to the next guy for the veggies she signs lousy finally looks at me and said where did he go? To get you something? Which he didn't but again attitude because she had to put the veggies on. I will NEVER go here again! I will drive out of town to go to another chipotle all because of this one rude employee. I'm not sure why she is working with customers and not in the back cooking or cleaning away from clients. I know I wouldn't want her around customers if I cared about my business. read more

Delicious food. Kind friendly service. I love the predictability of chipotle! I ate outside with my friend we both had burrito bowls, one chicken one steak and we shared chips and salsa. It was so good! I'll go back! read more

Very disappointed went at 9:20pm they close at 11pm they were out of steak, carnitas, and guacamole. How can you advertise yourself as a Mexican restaurant and not have guacamole with 2 more hours of work? The portion sizes were a disappointment on the burrito where the bowl I was pretty satisfied with mine but my partner got a different person and got hardly anything. Very disappointed won't be returning anytime soon. read more

Chipotle Mexican Grill - Half the bowl wasn't even filled! - Mexican Near Me - Manteca, California

I walked in an hour & a half before they closed, super excited because I was sooo hungry and Chipotle is one of my favorites. Restaurant was absolutely filthy, they had the chairs up on the tables and wouldn't allow anyone to eat there. The outside tables were already put away. I waited 10 minutes in line to order...there was 2 people in front of me and 1 currently building their items at the counter. While I'm waiting to order the 1 guy who was working the counter was finishing the person in front of me and asked this short girl working with him if she count ring up the order and she looked at him and went, "no I'm f*cking busy". I'm sorry, WHAT???? That's how you talk to your coworkers? That's how you talk in front of customers? Wow! I'm so glad you aren't my coworker girlfriend because you need to learn some basic respect and customer service. The counter where they make your bowl was disgusting, dirty beyond belief. I finally get to order, and the guy tells me they have no brown rice, they only have plain white rice not cilantro lime rice, the plain white rice they have is BURNT, they have no guacamole, they have next to no meat, their drink fountain is closed for the night. Remember where I said this was an hour & a half before they closed? Yep. This isn't the first time this has happened to me at this location. This happened about a year ago as well (in my personal experience). I'll be driving to Lathrop from now on. So sorry that you have to work and do your job.....that girl needs to figure it out because her attitude and outlook at work is pretty disgusting. read more

I stopped by on a Sunday night driving through town. What a mistake. I ordered a burrito which the person making way overfilled - and not in a good way. He gave me a teaspoon of guacamole and too much rice. He looked like he had never made a burrito before. The place was dirty, no napkins. I asked for one but left after several min when no one was getting them. I saw an employee in the back taking selfies and another joking with his friends who had come in. It felt like high school. When I got to the car I took out the burrito- the bottom of the burrito - which had been slid across the dirty counter by the cash register was unwrapped and split open. I went back in for a refund- was told not possible. After talking to the manager I got another burrito. The tortilla was like leather and the chicken really spicy- could not eat it. Wasted 25 min by now. Contacted Chipotle customer service and was told I could not get a refund but offered a BOGO offer- what a joke! Spend more money at Chipotle- I will never eat there again. Clearly they don't stand behind their products and the food they served me wouldn't have passed a public health inspector! read more

Chipotle Mexican Grill - Mexican Near Me - Manteca, California

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the guacamole was literally BLACK!!!! in this economy if I'm ordering out once a month and y'all really put literally old food that makes you sick right after! not ok. do better. read more

Out of town and craving lunch, decided to GPS the local Chipotle. Wow this Chipotle must be hurting in profit and forced to cutback on their portions. Never seen my tacos look so skimpy before! The lady fixing my taco clearly saw I was displeased with the portion but continued to charge me $11 for this (including a drink). I will probably never come back to this location when in the area. read more

Chipotle Mexican Grill - Crunchy Taco - Mexican Near Me - Manteca, California

Went here on a Saturday evening around 5 pm dinner time. The place was a total mess, tables, floors, ice machine out of ice, drinks are almost gone, no napkins. I couldn't believe it. Food tasted decent (we were starving) but how do managers/store owners let this fly and people continue to come here?! They get two stars bc the guy serving our meat/beans/rice was really nice and the other workers behind the counter were friendly, Chipotle get someone to clean and refill all the things at least once an hour! read more

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