I recently experienced a break in where the person smashed my side window. They fit me in promptly…read moreso I didn't have to worry about my vehicle being broken in again. Not only did they do a great job, it was quick and affordable and they were so empathetic and caring to the awful situation I was in. They even were able to replace my cracked windshield (stupid jeeps) at the same time. I highly recommend Go Glass and going forward will not go anywhere else. Customer service was top notch. Having your vehicle broken into is a terrible experience but they made it sting a bit less.

The WORST experience, please (!) find somewhere else to bring your vehicle…read more I called around the Douglasdale / SE area for a new windshield and based on pricing, I selected Go Glass & Accessories as they were approximately $20 cheaper than the competition and had good reviews on Yelp. Lesson learned....you get what you pay for. The one positive experience that I had with Go that I would like to start with, was with the receptionist. An appointment was available the next day, and she was very helpful and friendly throughout the process. HOWEVER, upon picking up my vehicle and taking it home for my husband to look at we were extremely disappointed and surprised with the poor quality of workmanship. The gaskets used were after-market and were for a Dodge Caravan. I drive a Toyota 4Runner and the gaskets literally fell off the same day. There was urethane smeared on the inside of the car, as well as dirt and marks, that should have been cleaned up. There were also scratches on the A-bar. The windshield made loud whistling noises, that they said would stop in a few weeks, who knows if this is true. The part that disappointed me the most was that there was a small scratch mark on the dash either from glass or a tool that was used. I understand that accidents happen and I do not expect Go to repair my dashboard, and while the mark was small it is still annoying to have damage done to your vehicle. However, when I brought it to their attention, Remon, who I believe was the owner, said that he did not believe me that the mark was not there before I brought it in, that his technicians do not lie and would have told them if they made a nick in my dash. While I of course do not have proof that the nick was not there before (it definitely was not), I think it is very poor customer service to accuse your customer of lying, especially when combined with the obviously terrible job they did with replacing the windshield. Remon offered to clean up my vehicle and try to install the windshield again. When I chose to take my vehicle somewhere more trustworthy, he did agree to provide me with a full refund, which was more than warranted. However, because I was getting a refund, he said that he would take the new windshield that they installed back (which is fine), but he wouldn't put my old one back in. He wanted me to drive my car somewhere else, without a windshield... I instead took my car to Easy Autoglass which is down the street and where the company I work for has had their fleet vehicles serviced for years. While it may be nominally more expensive, they are reputable, timely and do high quality work. Again, please, do yourself a favor. Save yourself time and the headache and bring it to Easy Autoglass or any other reputable company other than Go in SE Calgary. Lesson learned.

I have a 2013 Murano and we had a small fender bender in the parking lot of a mall and therefore…read moreneeded to get it replaced. I got a quote and I decided to not go through insurance. The appointment was set for Monday the 6th of Feb. I was told the repair would take 3-5 days and that I would be kept informed as to the progress. I never received any call or update. On Thursday the 9th of Feb I went to the body shop to inquire about the repair and was told that the vehicle had just gone in for painting and would not be ready until the following Monday or Tuesday. On Monday morning the 13th of Feb. I called the body shop to inquire about my vehicle and was told it was ready but had to be detailed and I would get a call when it was ready for pickup. I didn't get any call and at 4:30 that day I again went to the place to find out what was happening. I was then informed the vehicle was ready and I paid the bill and got my vehicle. If I had not gone to the place I would not have gotten the vehicle til the next day and it would have cost me another day of rental. The repair was done very well and the vehicle was returned clean. What I was not pleased about was the lack of communication and the poor scheduling which cost me an extra 3-4 days on my rental cost. No insurance company would put up with 8 days of rental cost for a job that should take 3 days. So I feel I was penalized because I didn't go through insurance. I don't understand why I had to bring in the vehicle on Monday when it couldn't be scheduled to be painted until Thursday and the vehicle sat for 3 days with nothing being done on it. I was told when I picked up the vehicle that the time estimate was "not an exact Science", but from what I experienced better management and coordination would have allowed them to be within their estimate and would have saved me the cost of rental. The attitude that I experienced was they did not care!

From the owner: CARSTAR is a network of independently owned and locally operated collision repair facilities across…read moreCanada, providing expert auto body repair, paint refinishing, dent removal, accident damage restoration, and more services. Backed by the Driven Brands Collision Group, CARSTAR delivers OEM-certified repairs for all makes and models, including luxury and electric vehicles. Working with all insurance providers, CARSTAR helps simplify the repair process while delivering safe, high-quality repairs and outstanding customer service in communities across every Canadian province.

Precious Auto Glass thoroughly cleaned our broken back windshield and completely replaced it with…read morenew glass and extra tape, all within a few hours. Excellent service and grateful to have our rental car fixed on such short notice to continue on our roadtrip. Thank you!!

Excellent service. Very responsive. Covered my broken window, and ordered the parts which they had…read morein a day or two. We willing to come to where I live and do the repairs right there. Cleaned up all the broken glass and replaced the window and trim quickly and professionally. I am very happy with their work and the convenience of the repair. Very nice people.

My husband found Smart Repair after a run-in with our new car and the garage door. Shaun Hill fixed…read moreit so that it still looked perfectly new! The paint-match was perfection. Our second time using Smart Repair was when our daughter damaged the car. We contacted Shaun and within the day, the required part was located and ordered. The entire repair job was done within 24 hours! It looks fantastic and his prices were reasonable, as well.

We have used the services of Smart Repair on four different occasions. Each time we have been…read moreamazed at the quality of service and the quality of workmanship. The last time was not even for service but for information. Our son who lives north of Edmonton was looking for bumper covers for a 2010 Ford Expedition that he intended to replace himself. Shaun took the time to serch his own computer, looking all over North America for those damn covers. He followed all of that with great and freindly advice and refused any payment for his time. The work that they had done on the other services was completley unnoticeable. Thank you Shuan