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    CARSTAR Okotoks

    2.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated a few days ago

    Services - CARSTAR Okotoks

    Bumper repair

    Auto frame testing

    Rear-end damage

    CARSTAR Okotoks Photos

    Recommended Reviews - CARSTAR Okotoks

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    10 years ago

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    DENTED Paintless Dent Repair - Condensation buildup from hail damage

    DENTED Paintless Dent Repair

    (8 reviews)

    I would never recommend Dented to anyone after the experience I had…read more Following a severe hailstorm, my headlight completely failed. The housing filled with condensation and the entire headlight system stopped working low beam, high beam, turn signal, parking light, DRL all gone. I made it clear from the start that there was no visible crack, just internal failure, which Dented's own tech confirmed can happen from hail. That should have been enough. Instead, I was told the repair would be approved. Based on that, I canceled my dealership appointment at Mercedes Lonestar and waited. A full week went by with no communication. Then suddenly, I was told by Toniko, a decision-maker not even based in Calgary, that my headlight repair was denied because "there was no visible damage" and "it didn't seem likely hail caused it." Let me be clear that wasn't just a poor decision, it was a judgment call that questioned my honesty. I had been transparent about the details from day one. For Dented to suggest the damage wasn't consistent with hail despite every symptom lining up, and despite TD Insurance being fully prepared to cover it felt like a slap in the face. Worse still, Dented refused to even submit an estimate for the headlight to TD. That's the only reason the claim was shut down. Logan at Dented confirmed the part needed replacing and just needed photos, but apparently even that wasn't enough to move things forward within their own team. As a result, I wasted two weeks, canceled and rebooked service appointments, and I'm now paying out of pocket to fix something that was absolutely related to hail damage. The communication breakdown, the delays, the refusal to act, and the unspoken accusation that I misrepresented what happened it was completely unacceptable. If you value your time, your money, and your integrity do not use Dented.

    I dropped off a Harley DYNA front fender with a dent right on top in the centre. Terrible spot…read moremental thick not like a car fender. Said they would do there best to try not to chip the paint. I got it I CHALLENGE ANYONE TO POINT OUT WHERE THAT DENT WAS. Perfect job could not be happier. Amazing.

    Go! Glass & Accessories

    Go! Glass & Accessories

    (12 reviews)

    I recently experienced a break in where the person smashed my side window. They fit me in promptly…read moreso I didn't have to worry about my vehicle being broken in again. Not only did they do a great job, it was quick and affordable and they were so empathetic and caring to the awful situation I was in. They even were able to replace my cracked windshield (stupid jeeps) at the same time. I highly recommend Go Glass and going forward will not go anywhere else. Customer service was top notch. Having your vehicle broken into is a terrible experience but they made it sting a bit less.

    The WORST experience, please (!) find somewhere else to bring your vehicle…read more I called around the Douglasdale / SE area for a new windshield and based on pricing, I selected Go Glass & Accessories as they were approximately $20 cheaper than the competition and had good reviews on Yelp. Lesson learned....you get what you pay for. The one positive experience that I had with Go that I would like to start with, was with the receptionist. An appointment was available the next day, and she was very helpful and friendly throughout the process. HOWEVER, upon picking up my vehicle and taking it home for my husband to look at we were extremely disappointed and surprised with the poor quality of workmanship. The gaskets used were after-market and were for a Dodge Caravan. I drive a Toyota 4Runner and the gaskets literally fell off the same day. There was urethane smeared on the inside of the car, as well as dirt and marks, that should have been cleaned up. There were also scratches on the A-bar. The windshield made loud whistling noises, that they said would stop in a few weeks, who knows if this is true. The part that disappointed me the most was that there was a small scratch mark on the dash either from glass or a tool that was used. I understand that accidents happen and I do not expect Go to repair my dashboard, and while the mark was small it is still annoying to have damage done to your vehicle. However, when I brought it to their attention, Remon, who I believe was the owner, said that he did not believe me that the mark was not there before I brought it in, that his technicians do not lie and would have told them if they made a nick in my dash. While I of course do not have proof that the nick was not there before (it definitely was not), I think it is very poor customer service to accuse your customer of lying, especially when combined with the obviously terrible job they did with replacing the windshield. Remon offered to clean up my vehicle and try to install the windshield again. When I chose to take my vehicle somewhere more trustworthy, he did agree to provide me with a full refund, which was more than warranted. However, because I was getting a refund, he said that he would take the new windshield that they installed back (which is fine), but he wouldn't put my old one back in. He wanted me to drive my car somewhere else, without a windshield... I instead took my car to Easy Autoglass which is down the street and where the company I work for has had their fleet vehicles serviced for years. While it may be nominally more expensive, they are reputable, timely and do high quality work. Again, please, do yourself a favor. Save yourself time and the headache and bring it to Easy Autoglass or any other reputable company other than Go in SE Calgary. Lesson learned.

    CARSTAR Okotoks - bodyshops - Updated September 2026

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