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    Chiropractic Wellness Center

    5.0 (1 review)
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    Chiropractic bodywork

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    10 years ago

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    OrthoCarolina

    OrthoCarolina

    2.8
    (6 reviews)
    0.7 mi

    Incredibly disappointed in the patient care here; everyone from the front desk staff to the nurses…read moreto the doctor acted like they'd rather be anywhere else. I recently relocated from Virginia where I was a patient at OrthoVirginia so I was pleasantly surprised to learn there was an OrthoCarolina when I needed my shoulder looked at. Unfortunately, this office is not even remotely on the same level as OrthoVirginia where I've only ever received top notch care. By contrast, the staff at OrthoCarolina is dismissive, borderline rude, and terribly unorganized. We'll start with the nursing staff who, despite not taking any vitals or my weight or height, along with not asking me any questions, put a note in MyChart for me to follow up with my primary care doctor regarding weight loss and obesity. For the record, I'm 5'9, hourglass shaped with a flat stomach so not exactly someone you would just glance at and make a note about obesity. Then there's the front desk staff who are just always so clueless and unorganized. They scheduled my shoulder MRI to take place in some random machine but because my shoulder needed to be at an angle and the travel machine was smaller than normal, my shoulders didn't fit which meant both the MRI and the follow up appointment had to be rescheduled. No apologies; they just noted that one in every five MRIs that is scheduled for the travel machine has to be rescheduled. WTH??? It's so unprofessional. Plus, for some reason, you can't fill out your own paperwork. Instead you're forced to stand there verbally giving all of your personal info to the receptionist. Again, so unprofessional. Lastly, there's Dr. Hillsgrove. I've never seen anyone less interested in a patient in my life. It doesn't bother me that he's consistently late to appointments but the cold, disinterested bedside manner is truly awful. I'm new in town and trying to figure out what's wrong but he acted like I was bothering him. Every attempt at friendliness or lightening the atmosphere was ignored. I've honestly never had such a bad experience in a doctors office. I'm from the DC area so I'm used to busy doctors and folks who get straight to the point but these folks are rude. I don't know what the issue is here but I refuse to use them for physical therapy or ever go back there again. Spare yourself the inconvenience and just find another orthopedic specialist.

    Terrible communication with the employees. Put my…read moreapplication in on Indeed. Received a phone call a day later only to be ignored for over a month. I had to go in person to their main office just to be lied on. Finally got a sit down interview. Only for that to go no where and still no communication on whether or not I got the job. Do not recommend. They probably just called me from the beginning to get their numbers but no intentions of actually hiring.

    Chiropractic Wellness Center - sportsmed - Updated June 2026

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