I had a very unfortunate injury on the first day of my vacation in Maui which was very frustrating…read more I was referred to Dr. Soma and the entire staff at North Shore Orthopedics (from the receptionist to the doctor) were incredibly friendly and took a genuine interest in my well being and finding a resolution that worked. They took me on short notice and even filled out my paperwork (injury caused the lack of use in my dominant hand and arm). I was very grateful for the service they provided.

I do like the location of Northshore for the convenience and also I believe that the doctors are…read moreknowledgeable. However, the wait times are CONSISTENTLY over an hour! Be ready for at least 2 hours from arrival to departure. UNACCEPTABLE!

Dr. Hines is a fantastic doctor. I've had chronic back pain for 5 years and have seen dozens of…read moredoctors with not 1 of them able to help. After one visit with Dr. Hines he was able to diagnose me and set up prolotherapy treatment that is working! He is very knowledgable and spends all the time needed with you to find the answers. I can't say enough wonderful things about him. We need more doctors like Dr. Hines. If you have any questions please email me joannatuch@yahoo.com

Been coming here for years and always happy with the service…read more Babinsky is my preferred provider. He is knowledgeable and has helped me through some issues I have struggled with for years! Check in online option is great and wait times are usually very short.

So far so good. Efficient check-in process, clean comfortable waiting room, pleasant staff…read more(reception, nursing, and lab), and efficient check-out. BTW: Interweb is handy, big fan of filling out the standard forms and stuff ahead of time when I have time. So much prefer doing this at home, plus a person can prepay for services online. First visit went pretty well: Doctor Bailey was pleasant enough, attentive, and seems a decent sort. If everything goes well with my blood work I'll be back in six months. That isn't likely to happen after a year of not working in or out... Surprise! Four days after the Huntersville City Barbeque hurricane party -n- Yelp event my labs came back a little off: SatFat and cholesterol were about 1000cc/liter plus smokey goodness. After some whining and explaining Dr B agreed to a mulligan so I got do-over appointment for the day after the Amelie's + PIC Made in Charlotte event!? Have to start doing manual yard work and eating less badly, less often, and just plain less... Labs came back "normal" somehow. Yea!

Dr. Seaton ordered an expensive test and told me that it was pre-approved by my insurance company…read more When the insurance company denied the claim he would not take any responsibility for his part and turned me over to collection for $500. Not a bad doctor, but terrible business practices.

Incredibly disappointed in the patient care here; everyone from the front desk staff to the nurses…read moreto the doctor acted like they'd rather be anywhere else. I recently relocated from Virginia where I was a patient at OrthoVirginia so I was pleasantly surprised to learn there was an OrthoCarolina when I needed my shoulder looked at. Unfortunately, this office is not even remotely on the same level as OrthoVirginia where I've only ever received top notch care. By contrast, the staff at OrthoCarolina is dismissive, borderline rude, and terribly unorganized. We'll start with the nursing staff who, despite not taking any vitals or my weight or height, along with not asking me any questions, put a note in MyChart for me to follow up with my primary care doctor regarding weight loss and obesity. For the record, I'm 5'9, hourglass shaped with a flat stomach so not exactly someone you would just glance at and make a note about obesity. Then there's the front desk staff who are just always so clueless and unorganized. They scheduled my shoulder MRI to take place in some random machine but because my shoulder needed to be at an angle and the travel machine was smaller than normal, my shoulders didn't fit which meant both the MRI and the follow up appointment had to be rescheduled. No apologies; they just noted that one in every five MRIs that is scheduled for the travel machine has to be rescheduled. WTH??? It's so unprofessional. Plus, for some reason, you can't fill out your own paperwork. Instead you're forced to stand there verbally giving all of your personal info to the receptionist. Again, so unprofessional. Lastly, there's Dr. Hillsgrove. I've never seen anyone less interested in a patient in my life. It doesn't bother me that he's consistently late to appointments but the cold, disinterested bedside manner is truly awful. I'm new in town and trying to figure out what's wrong but he acted like I was bothering him. Every attempt at friendliness or lightening the atmosphere was ignored. I've honestly never had such a bad experience in a doctors office. I'm from the DC area so I'm used to busy doctors and folks who get straight to the point but these folks are rude. I don't know what the issue is here but I refuse to use them for physical therapy or ever go back there again. Spare yourself the inconvenience and just find another orthopedic specialist.

Terrible communication with the employees. Put my…read moreapplication in on Indeed. Received a phone call a day later only to be ignored for over a month. I had to go in person to their main office just to be lied on. Finally got a sit down interview. Only for that to go no where and still no communication on whether or not I got the job. Do not recommend. They probably just called me from the beginning to get their numbers but no intentions of actually hiring.

I wasn't happy with my PT in Huntersville; I finally found K2 and very happy that my search came to…read morean end. Holiday, my therapist is innovative, young, and full of new knowledge. I appreciate the willingness to work w/my challenges. Kevin's unique attitude with different clients is truly a blessing to notice. Kevin does my dry needling and has given me understanding about my tone and spasticity. I look forward to my stretching. :-) Sara

So I had shoulder surgery in December of 2021 and have been going to this great group of physical…read moretherapists since then. Normally I'm not a big fan of PT as I feel I have so much to do with working and family responsibilities. Let me just say that the entire office from the front desk to the therapists themselves are awesome! I ask a lot of questions during my visits and everyone is so helpful by explaining the reason for an exercise and what it will do to help my recovery. K2Sports has changed my mind on PT as a whole as I realize they're there to help me get better and I truly feel grateful my surgeon sent me to this team! Thanks so much Michael & Zach! I appreciate everything you've done to get me back on track! *Will work for ice and I know-- 3 sets of 10!!* A. Osborne

I am so glad my friend gifted me some sessions that led to me purchasing further sessions. Every…read morestaff member is friendly. Best part, I'm regaining flexibility. Since, I sit most of the day and workout pretty hard. This is a great investment!

They are super flexible (pun intended) with scheduling and I will say my shoulder has improved in…read morejust a few weeks. I pray this type of therapy becomes mainstream in the future. All the staff are great.