Incredibly disappointed in the patient care here; everyone from the front desk staff to the nurses to the doctor acted like they'd rather be anywhere else. I recently relocated from Virginia where I was a patient at OrthoVirginia so I was pleasantly surprised to learn there was an OrthoCarolina when I needed my shoulder looked at. Unfortunately, this office is not even remotely on the same level as OrthoVirginia where I've only ever received top notch care. By contrast, the staff at OrthoCarolina is dismissive, borderline rude, and terribly unorganized. We'll start with the nursing staff who, despite not taking any vitals or my weight or height, along with not asking me any questions, put a note in MyChart for me to follow up with my primary care doctor regarding weight loss and obesity. For the record, I'm 5'9, hourglass shaped with a flat stomach so not exactly someone you would just glance at and make a note about obesity. Then there's the front desk staff who are just always so clueless and unorganized. They scheduled my shoulder MRI to take place in some random machine but because my shoulder needed to be at an angle and the travel machine was smaller than normal, my shoulders didn't fit which meant both the MRI and the follow up appointment had to be rescheduled. No apologies; they just noted that one in every five MRIs that is scheduled for the travel machine has to be rescheduled. WTH??? It's so unprofessional. Plus, for some reason, you can't fill out your own paperwork. Instead you're forced to stand there verbally giving all of your personal info to the receptionist. Again, so unprofessional. Lastly, there's Dr. Hillsgrove. I've never seen anyone less interested in a patient in my life. It doesn't bother me that he's consistently late to appointments but the cold, disinterested bedside manner is truly awful. I'm new in town and trying to figure out what's wrong but he acted like I was bothering him. Every attempt at friendliness or lightening the atmosphere was ignored. I've honestly never had such a bad experience in a doctors office. I'm from the DC area so I'm used to busy doctors and folks who get straight to the point but these folks are rude. I don't know what the issue is here but I refuse to use them for physical therapy or ever go back there again. Spare yourself the inconvenience and just find another orthopedic specialist. read more

Terrible communication with the employees. Put my application in on Indeed. Received a phone call a day later only to be ignored for over a month. I had to go in person to their main office just to be lied on. Finally got a sit down interview. Only for that to go no where and still no communication on whether or not I got the job. Do not recommend. They probably just called me from the beginning to get their numbers but no intentions of actually hiring. read more

The first surgeon in over 30 years that was willing to perform surgery for total knee replacement. Dr. Sikes is beyond professional he did a job that is no less than a miracle on my knee. My right leg was 8"-10" bent to the right so bad it look to be at a 45* angle rather than straight. He straightened it and I already feel that the knee is better than I can ever remember. I haven't started rehab and physical therapy but I am convinced I will have a complete recovery. I recommend Dr. Sikes and I would rate him as good as a surgeon can be. He is far more than just my doctor, he is my friend and brother. Thank God for modern medicine and for dedicated professionals like Dr. Sikes who fearlessly face challenges as opportunities to expand medicine into the next generation of progress. I am 64 years old and I now believe with this knee replacement I can soon exercise as though I were only 45-50 years of age. I have had orthopedic procedures throughout my life since age 5 and never experienced a more knowledgeable and capable surgeon. Sincerely, Paul (Jeff) Severt Concord, NC 28025 read more

I fell and fractured my arm, after my initial ER visit I was referred to this office. Dr. Sikes has been terrific, great bedside manner and when he has had to manipulate my arm he has been very careful, I am always afraid it will be painful but he has not caused any pain at all. I have been here 3 times, and on each visit my appointment has started right on time and I am out quickly, even when I have had X-rays. The staff is friendly and efficient, the office is modern, check in and paperwork are electronic. The location is easy to find with plenty of parking. read more

Second time I have been to this office. I Liked the dr I saw very much and the X rays were done right in the office and had the results immediately. A big plus for me. I had no problem with excessive waiting and felt like the dr explained the situation in terms I could understand. Praying that I can avoid surgery for a little longer! read more

My 15 year old got her collar bone broken at school, at the end of last school year. (Lakeshore Middle... which I also do NOT recommend to anyone) This hillbilly school decided they would put a tarp on a hill with soap and water, and basically let the kids go at it with very little supervision. ( I was unaware of this and signed NOTHING giving her permission to participate) ANYWAYS.... first visit to OrthoCarolina... the dr had zero compassion.. his facial expression stayed somber the entire time. My daughter was in severe pain, and he refused to give her anything to alleviate that pain. It did not even have to be a narcotic. He could have offered up IBprofin 800, and I would have been satisfied with the attempt to help her quality of life at the time. Second visit, eh... nothing bad, long wait to say lets give it another month. Waste of time. OC likes to schedule as many appts as they can just to get the loot. Ok so here we are.... a month later, school has started. Now she is in high school. Her backpack weighs about 100lbs, and from carrying it, trying to keep it off the right side of the collar bone, due to the pain, her left ankle started swelling and she got tendinitis from the amount of pressure she was putting on it, while trying to alleviate pain. The E.R. Doctor referred us to OC. I said ok, GREAT!! Bc she already had an appointment for a few days away. We get to OC for her scheduled appt. and i bring up her ankle. Nurse says basically too bad... we cant even look at the ankle without another appt. ARE YOU FRICKIN KIDDING ME!?!? This is a result from the broken collar bone. Its all tied in together. And this dr wont take 30 seconds to look at it and recommend the best way to fix it??? Or not even look at it and give some tips on how to make it better??? What happened to compassion??? These doctors here work like robots. It is just amazing how not one of them I've seen, my mother has seen, my daughter has seen, shows the least bit of kindness. Dr Stanley did not like what I had to say, said we were DONE, and ended the appt promptly. Basically kicking us out of the room. The xray showed it was still not fully healed yet put on the paper that she has no restrictions in rotc or any physical activity. So this little girl is in pain just from carrying a backpack, yet she can work out with the big dawgs?? Really?? You, dr stanley, are an ass. And getting mad bc i was speaking the truth.. kicking us out of the room bc you didnt like my comment? I wouldn't recommend OC to my worst enemy! read more