I used Wawao Pet Hotel for my dogs June 2019 and had an awful experience. Less than 12 hours after…read morethey arrived my beautiful Shih Tzu died of heat exhaustion. The hotel guarantees they have air, but it was turned off for the night and she overheated. The workers did not cool her down or got her medical attention fast enough to save her. She was a healthy dog, having just been checked by two vets, one in the USA and in Mexico. When I picked up the other two (and my girl in a wooden box), they living dogs were covered in dried feces as well as their beds Even though I had paid for baths. The poop was matted into their hair to the point it had to be cut out. This place is the WORST! Do not use.

Poor management of animals. No A.C at night for the animals staying overnight. Staff lacks…read moreexperience and consideration.

They did an awful cut on my Pomeranians hair is uneven there are deep cuts and long cuts around…read moretheir head ... I don't know how much experience this groomer has but NEVER will I ever take them back . The staff is friendly I'll give them that . When I called they did offer to rectify the problem but honestly I do not want that same groomer touching than ... Their tail is terrible - nothing what I asked for

I personally hate this place. I took my two small dogs in at 11 o'clock. They said they'd be done…read moreat 4 o'clock which I thought was too much time and I went back at four they were not done till five.. On top of that one dog just barely had a haircut around her face and the feet. The other dog was done just OK.. Cost was $1000 pesos. Told me they had over 20 dogs and they're doing shampoos and cuts. I do hope my dogs don't get kennel cough with a large amount of dogs in there all day.. Find a better more humane place to have your precious dogs, cut and shampooed. Not good not good not good. bob

Great vet clinic, repaired the femur on our dog, at a fare cost. They provided physical therapy…read moreand even a pool for additional therapy. Thanks

The Veterinarians took good care of my dog for several years but.....on his last grooming there my…read moredog was badly injured by the groomer and when I picked him up, they didn't even have the decency to tell me. They just let me discover the extensive cuts by myself. I will never go there again because of the trauma experienced by my pet. Just awful!

From the owner: Somos la Clínica Veterinaria más completa en Puerto Vallarta, contamos con servicios de…read moreespecialidades como dermatología veterinaria, fisioterapia veterinaria, oftalmología veterinaria, radiología veterinaria, además de contar con servicio de baño y estética canina y felina y pensión para perros. También contamos con una variedad de productos que harán feliz a tu mascota.