They did an awful cut on my Pomeranians hair is uneven there are deep cuts and long cuts around…read moretheir head ... I don't know how much experience this groomer has but NEVER will I ever take them back . The staff is friendly I'll give them that . When I called they did offer to rectify the problem but honestly I do not want that same groomer touching than ... Their tail is terrible - nothing what I asked for

I personally hate this place. I took my two small dogs in at 11 o'clock. They said they'd be done…read moreat 4 o'clock which I thought was too much time and I went back at four they were not done till five.. On top of that one dog just barely had a haircut around her face and the feet. The other dog was done just OK.. Cost was $1000 pesos. Told me they had over 20 dogs and they're doing shampoos and cuts. I do hope my dogs don't get kennel cough with a large amount of dogs in there all day.. Find a better more humane place to have your precious dogs, cut and shampooed. Not good not good not good. bob

I used Wawao Pet Hotel for my dogs June 2019 and had an awful experience. Less than 12 hours after…read morethey arrived my beautiful Shih Tzu died of heat exhaustion. The hotel guarantees they have air, but it was turned off for the night and she overheated. The workers did not cool her down or got her medical attention fast enough to save her. She was a healthy dog, having just been checked by two vets, one in the USA and in Mexico. When I picked up the other two (and my girl in a wooden box), they living dogs were covered in dried feces as well as their beds Even though I had paid for baths. The poop was matted into their hair to the point it had to be cut out. This place is the WORST! Do not use.

Poor management of animals. No A.C at night for the animals staying overnight. Staff lacks…read moreexperience and consideration.

Great vet clinic, repaired the femur on our dog, at a fare cost. They provided physical therapy…read moreand even a pool for additional therapy. Thanks

The Veterinarians took good care of my dog for several years but.....on his last grooming there my…read moredog was badly injured by the groomer and when I picked him up, they didn't even have the decency to tell me. They just let me discover the extensive cuts by myself. I will never go there again because of the trauma experienced by my pet. Just awful!

Raquel and Julio have been walking our two Doberman Pinschers for a year now. They show up on…read moretime, every time and come three times a day. They stay at our house when we are away and speak English so we can communicate what we need always. The water dish is always full, they shade the dogs on sunny days and Julio even carries a big leaf to swat away mosquitos, it's awesome. These people are good, kind, honest, hardworking and trustworthy and everyone here who loves their pets should hire them when visiting or living in the Puerto Vallarta area.

I needed a dog to be checked out so I could fly back to the US. Since COVID 19 cut our trip…read moreshort. Dr was very helpful and explained that although there was no cases of spreading from pets to humans, he cautioned the dog may be quarantined. He issued the paperwork in both English and Spanish. And gave me his card and said to call him if there was a problem. Clean office, very attentive and I was able to make a quick appointment. I would recommend this Dr.

Several years of excellent care with my 2 cats. Fluent English spoken. Credit cards accepted.read more

My dog has been dealing with hotspots and getting my dog antibiotics to help her in the US would…read morecost 500+ in vet visits and medicine. Came here today and picked up 8 weeks worth of treatment for future outbreaks, only $25 bucks for the medication. Save yourself some money and stop by for any medication your pets may need.

I've been bringing Olliver to Jorge @ Pets N Vets in La Cruz since he was just shy of one year old…read more Jorge is kind and gentle with the animals. He also knows how to calm the human parents down. I highly recommend Pets N Vets for all your pets needs.