Easy to work with and the gas fireplace is awesome. The installation was scheduled and the…read moreinstallers arrived on time as scheduled which included coaxial chimney inserts. Everything that was measured fit perfectly.

Chimney care always takes great care of us! They do a very good job and we always highly recommend…read morethem.

(Update for June 2024) We've had Cinci Sweeps out for some…read moreadditional work and all the feedback I gave in the original review still holds. Robert did a great job filling cracks and building the parge (protective layer inside the fireplace) while both Russ and Robert completed outside work, replacing the crown, improving the flues and flue caps. As always, communication is top-notch and I would not hesitate to recommend Cinci Sweeps to anyone for inspections, cleaning and reconstruction. (Original review for November 2020): I would echo the other five-star reviews. I cannot say enough nice things. - Russ is a great communicator, taking the time to explain everything - The work is top-notch; our crown looks like new and the craftsmanship was fantastic - They called ahead, arrived on time (with shoes covered and wearing masks) and cleaned up everything when done - You can tell that they absolutely want to do the right thing and make the customer happy - I've already referred them to friends and family In short, Cinci Sweeps is one of the most professional and friendly companies with whom I've had the pleasure of working. I will definitely continue to use them in the future. A++

We had them come out to do an inspection and sweep ahead of the winter. Russell took the time to…read moreexplain the type of fireplace/chimney we had and how to maintain it. He was honest and let us know we could get by without a sweep this year if we didn't want to do it now. I had them do it anyways as we purchased the house and I wanted to start off fresh. Great price and excellent communication/customer service.

Will, ran the job professionally and efficiently. Brad and Craig were hardworking, skilled, and…read morerespectful throughout the project. Walt, the salesman, was honest, clear, and delivered exactly what he promised. The team worked smoothly and produced high-quality results. Highly recommended.

Tech shows up on time, takes photos and says he will get back with me. Several weeks and numerous…read morephone calls, I never hear from them again. According to consumer feedback on Yelp and the Better Business Bureau, these issues appear to be part of a recurring pattern. I would not recommend this company.

We scheduled an appointment and were given a window and they never showed. Called and they said…read moresomeone would come. Never did and never called. Do not recommend!

Joe came over to get deposit and contract approval for my Chimney …read more Very thorough and considerate of my budget and concerns. He answered my questions and can't wait to see my Chimney repairs and cap completed. Thanks Joe

I had some bad storm damage a couple years ago.... My insurance was jerkin me around not wanting to…read morepay it. Bone Dry stepped in and took over the fight with my insurance repeatedly contacting them, providing arguments and proof of why it should be covered.... Long story short, I ended up getting both my home AND my detached garage fully covered. I'm so very thankful to Bonedry for taking on the stressfull handling of my claim making sure my coverage was honored as it should be! My roof looks beautiful and I would recommend Bone Dry to anyone and use them again should I ever have the need! A++++! Ohh... And both roofs were replaced within a single day! Phenomenal!

Had a few roof leaks, needed repairs quickly. Process went smoothly. Very professional from the…read moreinspection, quote, finance and work. Would highly recommend. Cleaned up all debris.

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

One thing that impresses me is they will try by phone/text to trouble shoot first... sometimes that…read moreworks and I wonder why they just "cheated" themselves out of a service call. Speaks to their priorities of serving the client first.

I can't say enough good things about The Roof Doctor! From the very first phone call to the final…read moreinspection, the entire experience was absolutely top-notch. These folks really know their craft, and it shows in every step of the process. When I found out I needed a new roof, I was stressed--like, majorly stressed. But the team at The Roof Doctor made everything so easy and smooth, I almost forgot I was having my entire roof replaced. They came out for the initial inspection quickly, gave me a clear and fair estimate, and explained everything in a way I could actually understand (no contractor jargon, thank you!). The crew was right on time, super professional, and respectful of my property. They worked efficiently, cleaned up every single day, and honestly, my yard looked cleaner after they left. I was shocked at how fast the job got done, but even more impressed with the quality--no corners cut, no rushed work. Just solid, dependable craftsmanship. On top of all that, it was cost-effective. I got a few quotes, and The Roof Doctor gave me the best value by far--and without any surprises or sneaky fees. The cherry on top? The people. Just kind, hardworking, honest folks who clearly take pride in what they do. I'd recommend The Roof Doctor to anyone looking for roofing work. I'm actually excited about my new roof, which feels weird to say--but when it's done this well, you can't help but brag a little.

They showed up on time. Provided a thorough explanation of the issues. Pricing was very reasonable…read more They gave an estimate on site and competed the repairs the same day.

Requested additional concrete around pool deck. The "finished" project had uneven surfaces,…read morefootprints in the concrete. They also covered a few of our pool cover fasteners that we will have to dig out. We asked them to make it right, and the newly finished project still has uneven surfaces, still have to find our cover fasteners, and have to sand around edge of pool as it is extremely rough and will scratch people in the pool. Then wanted us to pay more that quoted price for the project.

Very knowledgeable owner. I had a small job but he was willing to do it at a very reasonable price…read moreand without a long wait. He got back to me when he said he would and showed upon time to do the work. The work was done well and we are very pleased with the results.