Awesome all the way around. Had plumber, Estimator, HVAC service and HVAC installers. All great. A…read morebit expensive; but you get what you pay for.

Just received a call from Tonna about our washer connection and apparently there was a mixup and…read morethey were going to finish the job Thanks to them

Very friendly, honest and knowledgeable! He had no issue with me observing as he fixed my furnace,…read moreand he was very informative as he worked. He knew what the issue was immediately, yet he was very thorough, and checked over everything before fixing the problem. Saved me a lot of money and stress!

From the owner: Your local HVAC provider for design, replacement and installation of quality heating and air…read moreconditioning products for your home.

I called on Banks Heating & Air Conditioning when I wanted to replace the heating furnace and add…read moreair conditioning to my home, and upgrade to a WiFi-controlled digital thermostat. The owner, Rodney, showed up personally and on time, to talk to me about what I wanted, and look over my home. He promptly prepared a set of bids - a high, medium and low option, and explained the benefits and limitations of each. I ended up hiring Banks to do the work. The crew showed up on the designated day, again on time. The work was done quickly and professionally, and the installation passed city inspection the first time through. I especially appreciated the fact that Banks handled everything for me - the permit application, and even the rebate forms for the manufacturer, city, and utility company. Rodney was totally responsive whenever there was something I needed. The heating and air conditioning system they installed has functioned flawlessly. This is a 2nd-generation, family-owned company based here in Lake City. I can't say enough good things about them.

From the owner: Banks Heating has been serving the Lake City area since 1960.What makes us different? We are the…read moreonly local HVAC provider that is fully insured, bonded, and offer 24 hour emergency service. We stand behind our product and beside our customers.We offer the highest quality Lennox equipment.New construction, replacements, service, radon mitigation, air duct cleaning, dryer vent cleaning.

Good communication on the front end. I had a inducer motor replaced, and added on a new solenoid…read moreand ignitor. I asked for an itemized receipt and didn't get one after. My fault for paying before getting it, but it doesn't make me feel great about the markups not being shared. I thought I would be a repeat customer at the beginning but probably not after this lack of follow up

Mario was quick in response time and was able to come out almost immediately! He did great work and…read moreexplained what happened as well as offered to order me new air filters when I need. He is there to look out for your best interest. Because of him I now am sitting in a 65 degree house versus 87 degrees!

Summer maintenance check on Air Conditioner. On time, knowledgeable, cordial and efficient.read more

Fast, thorough, and great communication. The guys were nice and worked hard the whole time they…read morewere in my house.

Our gas furnace stopped working on the same night we happened to get over 12 inches of snow. I…read morecalled when they opened at 8; Eric was at our house by 9 (before the plows came through) and by 9:30 we had our igniter replaced and furnace running. Timely, friendly, & professional!

I called Steve Green because I think they installed my Fantech heat recovery ventilator that wasn't…read moreworking properly. The tech that showed was really nice but I think he lacked the knowledge to fix this unit. It took 45 min for him to find that I had a short in the wires. He assumed that the wires connected to the controllers and he spent another 30 to 40 min checking all 4 of them. He finally gave up and said he couldn't find the short and that all he was doing was running up my bill at this point so he on hooked the wires and left without fixing anything. Later I went up to the bath and pushed the controller and it came on. I thought that it was strange that this could work with it being on hooked so I decided to follow the on hooked wires and I found the short 3 feet away from the unit pitched between the furnace duct and a floor beam. I then called the tech to let him know that I found the problem and that the wires ran to the furnace and not the controllers, he sounded surprised and then asked why would the unit be wired to the furnace. Yet they still sent me a bill for $135 for 1 1/2 hours of work when all he had to do is fallow the wires.