Love my new Xtordinair fireplace from Brekke! The installers were very professional and did an…read moreamazing job.

From the owner: Minnesota's Oldest Family-Owned Fireplace Shoppe Since 1957…read more Brekke Fireplace Shoppe was established in 1957 and is the oldest family owned hearth business in the state of MN. Brekke Fireplace Shoppe provides customers with a personalized and friendly shopping experience. We sell gas, pellet and wood stoves, fireplaces and inserts. We also sell fireplace surrounds and stone veneer. We also provide free in home estimates.

Not sure if I'm doing this twice but, just in case.....we have a pretty old Pier Regency fireplace…read morethat didn't work correctly and was very dirty. We had Bob Schalau from Energy Products come in and not only is it now working like it should, it is the cleanest it's been since we bought it. We were extremely pleased with his work and with him as a person....very kind, polite, professional, and thorough! Definitely knows what he is doing! We are building a new house and we will be buying from Energy Products and have Bob install it for sure! Thank you Bob!! Great job!!

We bought two different fire places from Energy Products and love them both! Contacted them thru…read moretheir website and got a call the next day! Mike was great and got me an appt for service the very next day! Can't beat that!! Bob Schalau, Service Professional, is a professional for sure....knows what he's doing. Knowledgeable, courteous, and friendly as well. I will request Bob the next service call I need for yearly maintenance! Thank you Energy Products and Design!

They were very thorough in their inspection and even pointed out matters I should be aware of to…read morekeep my eye on. Will definitely use their services again.

From the owner: Dano's Chimney Sweep provides comprehensive fireplace and chimney services to Rochester, MN and all…read moreof Southeastern MN.

Mike was very respectful about our cats (they are Indoors only)…read more Is work was awesome.

Summer maintenance check on Air Conditioner. On time, knowledgeable, cordial and efficient.read more

Dave & his crew did a wonderful job. Attention to detail & pride in doing a great job stands out…read more Very professional & courteous. You can't go wrong with Proscape, rest assured.

Do Not Use This Company!! They install incorrect equipment…read morevia SEMCAC pgm!! THEY DONT INSTALL COMPLETE SYSTEM - nor did they install a furnace for for Zone MN is in! The furnace they picked & installed is for a coastal zone NOT MN! Then they did not install new chimney with new furnace!! By not finishing properly warranty is negated & furnace won't work. Then they spent 6 wks trying to find problem & expect me to pay $500 when Steve finally called on 1)6/23 to tell me they didn't install the chimney & that was problem! Can't switch out a chimney in January AND they Stole the New Chimney so before I could install a new chimney I HAD TO BUY A NEW CHIMNEY!! I had to hire a diff company to finish the job as Arens just left me with zilch!! Refused to return phone calls!! After All Was Done: I had to pay over $3000 to fix the problem created by Arens Heating & Use of the SEMCAC Pgm!! Neither the City of Austin Nor the SEMCAC pgm inspected this installation as both are supposed to do according to SEMCAC pgm!! SEMCAC is Worthless without oversight!! Now it's 1/3/25 & this inappropriate zone furnace is Not Working AGAIN!! I'd known Arens for 40 yrs - THEY WERE FRIENDS - NOT ANY MORE!!! This was a job done for my 90 yo Mom who was participating in SEMCAC pgm when Arens did install incorrectly. She could have died due to their incompetence as not switching out the chimney on new furnace can cause a fire &/or carbon monoxide poisoning according to mfg's I contacted!! Steer far away from this vendor! Use of their lack of service could prove deadly!!

I was absolutely blown away at the service I was given. John went above, and beyond my…read moreexpectations. I had never received such wonderful service before. He explained everything thoroughly, and helped me learn more than just a thing, or two about my AC unit. This is the kind of service you always hope for, but never actually expect to get. He was so kind, and polite. I know for a fact that the next time I run into an issue, Arens is the only place I'll need to call. Not only are you greeted on the phone with a friendly voice, but you're also given service that hits right out of the ballpark.

Customer service was overall good during the purchasing process of the fireplace. The issues began…read morewhen they were getting started to begin the work. They provided a quote to install the gas line from the basement to the fireplace, but I ended up having my professional plumber install the gas line to the fireplace in advance of them installing it because of cost. During the installation they refused to hook it up because of what they claimed was liability. I explained to them that it was installed by a professional plumber and that I was told that I had to get the gas to the fireplace which is what I did hoping that our family could enjoy the fireplace. After they left without hooking up the gas, and 2-weeks later and an additional bill from my plumber we have the fireplace going. It ended up that their service team was just upset that I ran the gas line independently of their quote therefore just trying to cause more frustration and additional cost to me to get the fireplace going. Anybody going with these guys watch out if something goes wrong or not in their favor, they will screw you over and won't feel any remorse for it.

Had new fireplace put installed by Scott and his crew. They did a great job, kept things clean and…read morecleaned everything up when they were done. We love the look of the new fireplace and it works great. Would highly recommend them for any of your fireplace needs.

Chandler is a man of his word. We received multiple bids to repair the chimney for an insurance…read moreclaim. Chandler in our opinion went above and beyond the expectations of the insurance company which resulted in a very easy transaction with the insurance company for us. His craftsmanship is very good too.

They did awesome work and gave me good estimates for the future. Very happy with their work.read more

No call, no show twice!! Rescheduled the first missed appt. They reached out and asked to…read morereschedule that second appointment. I agreed they didn't show up to that appointment, Or the one I had scheduled before the rescheduled appointment nothing like waiting the four hour window. No one shows up, called multiple numbers for them. No one answers. No call back!! If you enjoy waiting around for someone not to show up schedule with these people.!!! Zero stars!!! The name under the account was Anubha...I have text, saying appt change no response back. I'd be happy to share.

I almost never leave reviews, however I feel this is a case where it is warranted. My AC stopped…read moreworking, and after texting multiple HVAC repair companies, Mario was the first to respond, which I appreciated. I mentioned that we didn't need an emergency visit and he fit me in his schedule for the next morning, quoting $175 for the service call. After diagnosing an electrical short in the contactor, he left to pick up a replacement part, and finished the job that same day. At no point, before or during the repair, was I given a total cost estimate outside of the initial $175 or a chance to approve the total job amount prior to completion. It was shocking, then, that the final invoice came out to $800: a $175 diagnostic fee, two hours of labor at $175/hour, and a $275 charge for a part (contactor) that retails for $50 or less. In addition, I wasn't given an invoice upon completion of the job, but rather I had to ask for it twice afterward. If any part of this review gives you pause, I'd consider taking your business elsewhere.

I highly recommend Brad for all of your plumbing needs. He is a qualified master plumber with…read moreseveral years experience. He installed a new toilet and bathroom sink in our small first floor half bath. Not much working room but it was not a problem for Brad. Quick and responsive to our needs. He was fantastic. Thanks Brad!

Bordelon's plumbing was prompt - same day - friendly, creative, and a good master plumber. Had him…read moreinstall new faucet on utility sink which was difficult to get to, and a new bidet toilet seat which required the creativity about plumbing connections. fair price too.