Been with them for over 10 years since moving to Wake Forest. Great customer service! They listen…read moreto your needs. Car, house and life all with them.

Always great service any time I need help. Good customer service always insures that I stay on as…read morea customer.

I've come to realize that insurance is very similar everywhere you go. Some companies have good…read morerates one year and they be bad rates next year. What I started to put my faith in and realized is much more valuable is the quality of the agent and the relationship I have with them while I'm with the insurance company they represent. Over the last few years my experiences with Morgan and her team at her State Farm Insurance Agency have been nothing but exceeded expectations. They have recommendations for every situation I am seeking advice for and it always feels good to put my money into a business that the owner is a local and charitable Community leader.

I have used them for over 20 years and they never disappoint. They have always been so helpful and…read moretry to find me the best policies when possible.

Very knowledgeable and professional group. Willing to work with you and take the time to understand…read moreyour unique needs as a person.

Own two Townhouses. Staff at Thompson is extremely knowledgeable; gets me necessary coverage at…read morelowest cost; they are very knowledgeable about the insurance business. I never needed to visit their office. I am a client not a friend or relative Gary D. Raleigh NC; Sarasota Fl.; Belen CR; Warsaw Poland

Great service by Steve. He was very helpful in transferring my insurance from out of state as well…read moreas saving me a lot on my monthly payment. Thanks!

Great rates, awesome service. I recommend checking them out for quotes on autos and home!read more

It is great working with Jason and his team. Always responsive and takes care of my business needs…read more HIGHLY recommend.

I was in contact with this company for a month before I needed my policies setup. The day I needed…read morethe policies to take affect (which they knew the date) I didn't hear a word from them. Called office several times and could not get anyone on the phone to take payment and set policies up. By the time they called me back I went with another company. After posting my initial review I was emailed twice This is the last email: Jason Smith 10:44 AM (12 hours ago) Pamela we called you multiple times. I saw all the emails from Karla to you as well. But guess what, we are human and arent perfect. Only Jesus was. We are going to make honest unintentional mistakes. Everyone does. Are you saying you never have? So why do you feel you need to punish someone or an agency for being human? Have you no mercy for people making mistakes? Does it really make you that bitter and angry to have to hurt them for not doing anything intentionally wrong? We dont make money unless we write policies, so obviously we do whatever we can to write as many as we can. It does us no good to quote someone and not write a policy. That being said, if we dropped the ball then thats on us and we lose a customer,it's ok, we can't write everyone and we will drop the ball from time to time. Losing them is on us. Thats no reason to punish someone or leave a bad review to hurt their business. What if it were your business and you had an employee make an honest mistake and the client bashed your business on the internet? How would you feel. If it makes you feel better at night to do that then leave the review as it is. I forgive you regardless of what you decide to do. Im glad you found a better rate also. Things work out, no reason to be bitter and hurt people more over things that aren't done intentionally. I hope you find some forgiveness in your heart one day as well. Have a good weekend. "

Tommy and his staff are wonderful. They are quick to respond and get back to you in addressing your…read moreneeds.

Absolutely the best and caring agent you will find. Tommy has such a warm and genuine personality…read moreand does his best to save you money. I've seen him give quotes with no hard feelings and even congratulate them. He's simply the best and I highly recommend his office and team!

I have no idea who the one star reviewer was talking to but I have had a wonderful experience with…read moreChad and Farm Bureau. Chad walked us through the entire home and auto insurance process as well as gave us essential advice on what to do when I was in an accident (my fault). I mostly used the app to file the claim (very easy) but called Chad for reassurance once everything was submitted. He also gave us crucial advice through the worst experience we've ever had (can't discuss) for free and has always been available to us. We are a family of 6 and continue to be in good hands under Chad's guidance.

When considering what type of insurance to get and who to go with, an agent that puts your…read morepriorities first is key. With Chad, you are his first priority. It isn't his company or how many policies he sells; it is making sure that you have the right policy for you. Doesn't want you to pay too much for something you don't need, but he wants to make sure you are covered for all risks. He is my agent, and I would definitely recommend him.