One star. Unresponsive management company. Not recommended. Emergencies are not treated in a…read moretimely manner.

As a board member I understand that sometimes they don't answer the phone but I can tell you based…read moreon our experience, this happens with most management companies. However, Agustin Cabrera, the owner and GM, has been very helpful. He provided assistance with some documents we needed to recover. He also answered our phone calls and emails. We are very grateful.

We have been using GRS in our Community for several years, and so far, they are the best in the…read moreReal Estate Property Management Services.- Specially Claudia Bennis, our Property Mgr, she is very professional and fully committed ensuring that all the properties operate smoothly, maintain their appearance and either, preserve or increase in value. She is always inspecting all our Community facilities, helping and dealing with tenants and coordinating with our owner's wishes.

One of the worst property management firms in Florida. They were always increasingly HOA dues and…read morethe accounts are questionable. Be careful with them.

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

TRASH operations! Had the pleasure of speaking with "George" after calling for WEEKS to get a…read moresimple question and was hung up on because they were asked about non-compliance of issues. DO NOT USE THESE CROOKS!

If you looking for the BEST property management in Florida, look no further! Real property…read moremanagement south Florida is the one! Jared, the owner always answered the phone and very hard working person that will go above and beyond to solve a problem. He " took me by the hand" to direct me how to open the owner portal that I couldn't get it to open with many times of changing password etc, and he had so much patience and kindness that I was impressed! When he came to my condo, he asked me if I need any thing else before he left, and that was very thoughtful of him to even ask. I had a serious issue with water intrusion from the upper unit that caused so much damages to my property including mold, that he was very transparent and offered his license contractor after 5 high estimates that I had, to fix the damages in very reasonable price. He came to check the results after he finished and made sure that it will be satisfactory. He shared his knowledge and guided me through the whole stressful process. Even on Saturday he picked up the phone and helped me with very delicate situation that I wasn't sure how to handle. His assistant Gabriella also very kind and responsive and has a lot of patience dealing with very flaky tenants some times that will not fallow up to view the property. She'll go the extra mile just to accommodate the client and I was very appreciative of the way she fallow through her promise. Which was beyond my expectation. This team: Jared and Gabriella, are the absolute best management property that you can count on to deliver results of good tenants and timely response and hard work that they'll not try to put off even in the weekends. They definitely earned from me 10 stars if I could give them here without a doubt! I highly recommend them for your management property with all my heart!

I had to follow up and let people know how helpful this company was. I was looking for a place to…read morerent and frankly was getting tired of dead end listings. I called about a condo listed with Real Property and the guys there made it their business to make it as easy as possible from the time I called them, through the application process, and dealing with the homeowners association. They continue to be helpful even after we moved in when we had a minor issue with a leaky sink. We can make service requests and pay our rent online and it seems like there's always someone available to help. I think this should be the standard when renting a place. Thanks!

Yamira Is the rudest manager of them all. Instead of helping us she talks over us and acts very…read moreentitled. Excuse my language but she is a complete asshole. I wonder if she treats her family this way. I am so sick of her attitude and her belittling my family and myself.

If 0 stars was an option I would have selected it. Nightmare of a Management Company. I have been…read morefighting with David the "regional" and Chantal the "property manager" for over a year regarding damage done by their automated gate. Once evidence was presented, they began ignoring and giving us the run around. As someone who has previously worked in property management for many years this is the worst experience I've ever seen, personally and professionally. I have been cooperative and understanding throughout the entire process. I just want a my car fixed (which was only 5 days old when their gate damaged it), and they consistently dodge accountability or even a basic response to acknowledge my communications.

Worst of the worst, they're quick to take your money but when is time to pay back is always…read moresomething, they're rude, but rude like they don't want to deal with anything that isn't collecting your money, be aware, if u can avoid this people do it, it'll save u time and health

This property management does nothing for its tenants. If you have an issue and email them, they…read moredon't even have the courtesy to respond. They do nothing to clean up or make up grades to the community. They hold HOA meetings and the minute they don't like what they hear, they pack their things up and leave the meeting. They are unprofessional. I thought living in an HOA would help keeps things in order, clean and safe but they have done the total opposite. I have looked up this company and no one seems to have Heard of them. No surprise there!

Excellent service. Very informative and knowledgeable. Our HOA was reluctant at first, but…read morelooking back over a year later we are very happy we made the change.