I have tried them on two different occasions since moving here and can only say even they they are closer than any other cleaner I will never come back. I just picked up 3 items and I don't think they even tried to clean them They do not clean in house either read more

I thought they were ok. They're reviews are terrible. I got my Mother of the Bride dress hemmed and altered. It was perfect and right on time. read more

Having recently moved to this area, the options for cleaners are limited or other places charge too much for just a shirt to get laundered. Overall I am pleased with the quality of work. Customer service.... Where do I start? They constantly have to re-enter my info into system and spell my name different each time. The woman that I think lives there will often file my clothes in the "H" section and my name starts with an "E". She also does not understand numbers that well either. read more

Choi's Cleaners - Laundry Services Near Me - Fairfield, Ohio

If anyone knows how i can get in contact with the owner please let me know. I dropped off my military uniforms and i called yesterday to ask what time they were open until the lady told me 5. So i show up today to find a sign on the door that says closing at 2. I fly out tomorrow and desperately need these. read more

I spent $75 on a pair of American flag golf shorts for a scramble I was in. Clearly stated on the tag "dry clean only", so I had my wife take them to Choi's Cleaners. She picked them up a week later to find out that the shorts were ruined, as the red and blue bled into the white. She took the shorts back to Choi's and asked for them to make it right somehow, either through a store credit or at least a refund. They denied doing anything wrong and made excuses about why it happened. That is not acceptable customer service, especially when we were being reasonable after my $75 investment has been trashed. I highly recommend looking elsewhere for your dry cleaning needs read more

Choi's Cleaners - The red bled into the white, and the sorts overall look dirty after Choi's "dry cleaned" them - Laundry Services Near Me - Fairfield, Ohio

I started working downtown and have dress clothes that will need to be dry cleaned frequently. I went to this place because it's the only one near my house. I had to have my husband drop off my clothes on Friday, July 5th. He shows up and there is a note on the door that they aren't opening until 10am, when their posted hours say 8:30am (which I feel is late for a dry cleaner). As a dry cleaner, you service many people who work 8-5 who need their work clothes dry cleaned. They are only open until 6:30 in the evenings and then 5 on Friday's. If you work downtown, that's almost nearly impossible to get there by the time they close. My clothes were dropped off Friday morning, and I couldn't pick them up until after 2pm on the following Wednesday, I had 4 items. I felt that was a long time. I show up the following Thursday (today), and like the other people who have posted reviews, she could not find my items. I was a bit worried when she finally found them and one of my dresses was hanging by themselves and the 3 other items were hanging on another rack, not in a bag like the rest of the items that were waiting to be picked up. She proceeded to hang my red dress (that was by itself), and looked at the fabric closely for a minute, and then proceeded to put it in a bag with the other items. At that point, I questioned if they had even been dry cleaned (even me coming a day later than I was supposed to pick up). I paid and left. As I was putting my clothes in my car, I thought about checking them to see if something was wrong, or if they were even cleaned but I decided to just leave bc I needed to get to my sons baseball practice. I get home later in the evening, and take the clothes out of the bag, and both my red dress and blue has dark stains all over the front of them that weren't there when I took them in and there are deodorant/sweat marks on my dresses under the arms (clearly wasn't cleaned) I'm just furious as these are recently purchased formal business clothes , and what's even more frustrating is that they don't open until 8:30am tomorrow and close at 5pm. I would highly recommend not going to this place! read more

My experiences are great. After a while they recognized me and would go grab my clothes when they saw my face walking in the door. I cant seem to find a website for them so when I am looking to see what time they open or close that can be difficult but all in all they do a great job and are very friendly. read more

I am writing this review because I will NEVER go back to this dry cleaner. I was a faithful customer for about 3 months until I went in one day to pick up two pairs of pants for my husband and I was told that they were not ready (despite the fact that they were promised for that day). I was obviously frustrated, as my husband needed those pants for work the next day; however, I conceded to come back the following day. When I returned to pick up my garments, I thought-- well, if they hope to retain me as a customer, they definitely will not make me pay for these garments. I was wrong-- she charged me full price. While the lady at the front was not the owner, she was the person who had served me the previous day. I gently reminded her that they were not ready as promised, but she offered me no discount. I then stated that I didn't think I should have to pay for them, so she proceeded to call the owner's husband. When she finally was able to reach him, he very forcefully told her that I would have to pay for the garments (I even heard him on the phone). I agreed to pay, but told her to make sure the owner knew that I would ever return to her dry cleaning shop again. I am so disappointed with companies that offer poor customer service that I aim to ensure that they don't receive the same treatment as those that do. read more