Our fur babies adore Catherine and actually run up to her door to be groomed. She is a pure…read moreperfectionist who always does an amazing job. Our "kids" are not crated but get to run around while taking turns being groomed. We appreciate her services!

I've been extremely happy with Paw-Lished Pets Salon, not only by the grooming job they do on my…read moredog, but by the groomers themselves. They obviously truly care about my dog, and that means the world to me when I trust him with someone he doesn't really know in a situation that is obviously stressful for him. Thank you, Catherine!

The staff is really nice and informative about the services they provide…read more The prices aren't crazy high either! I was going to another vet but I'm going to start going here for my pets.

Yesterday was one of the saddest days of my long life. We had to put down our faithful 16 year old…read moreservice dog, but just plain pet dog in her older years. I'd been trying to make "the" decision for many weeks. Finally, I texted our vet, fully knowing it was my decision to make. I gave some worrisome symptoms in the text and he immediately texted back that we may be facing a serious crisis, which could be really hard on my beloved Taylor and me and my husband. Long story short, Dr. Thompson came to our home and in the most gentle of settings, Taylor left us. She was heavily sedated and yet was able to wag her tail moments before the final medications were given and she left us peacefully. This gentle vet left his office and came to our home within two hours of my text and returned to his patients soon after. We will be grateful for his intuitiveness, his knowing I could not quite make the necessary choice without his help. This man is so much more than a professional vet, he is a wonderful human being.

Maggie and team give great care to our fur babies! The kennels are always very clean. I love to get…read morepictures now and then when they are running the yard for playtime. We've been using Pampered Pets for years and would definitely recommend them for boarding needs.

Our dogs, Duke and Rosie, love Pampered Pets! It's worth the drive - what dog doesn't want to spend…read morea weekend in the country? The facility is always clean, and Duke loves swimming in the pond in the summer. They always come home looking healthy and well-exercised. The staff also can administer most vaccinations, which is good when you're having to leave town in a hurry. Patti and her staff are always helpful when I need them.

Our dog was lethargic and vomiting. Our guess was tapeworm. Called before their 10am office hours…read moreand left message They did return call promptly after they opened. They stated vet had a busy day, but might be able to make a med drop. I asked that they let me know as soon as possible, so I could make other arrangements. Explained we are traveling, and would either need to backtrack over an hour to visit a vet, or continue our path two hours away from vet. I called them back 4.5 hours later, they stated they had to take care of their clients first(I totally understand this) and that they probably would not be able to see us. My problem is, if I had been told this from the beginning, we could have made other arrangements. By this point it was to late to do anything but depend on Dr. Google(not a good option). Fortunately after a visit to a local pet store, the meds suggested by Google search luckily did the trick.

Upmost compassionate and thorough care. Always there in a timely manner when we have needed. Goes…read morethe extra mile and my dogs think the world of Polly. I love the personal care they get in the comfort of their own home. Staff is always friendly and supportive upon communication.

I scheduled an appt for my dog, Sofia, on a Wednesday morning. The night before the appointment, my…read moredog had blood in her stool and was obviously discomforted. I called the vet at 10:00pm and she suggested giving her Pepto-Bismol for the bloody stool. I sat up and watched Sofia until 3:00am when I called the vet back to let her know Sofia was getting worse and in a lot of pain and could not wait for the 9am appointment. The Doc said to meet her at the clinic. Marcelino already opened the clinic and Dr. Wagner-Lockard arrived just shortly after. She checked out Sofia, ran blood test, exam etc., and told us she had pancreatitis. She went over the blood test results that showed pancreatitis numbers that measured the levels of two digestive enzymes: lipase and amylase. Elevated levels of these enzymes, particularly lipase levels that are three times the normal range, can indicate pancreatitis or pancreatic damage. She was extremely calm while talking to me while I was distraught and struggling to follow everything she said and hoping Sofia did not have pancreatic damage. The doc said Sofia earned an overnight stay, hooked her up with IV for antibiotics, fluids, etc. She allowed us to come back before closing that day and visit Sofia. Sofia spent the night on Wednesday and Thursday. We had visitation time before closing on Thursday and Dr. Wagner-Lockard told us she is trending in the right direction but would not have the clear picture until Friday. I brought her home that Friday and it took about two weeks to heal. Sofia is doing very well and has recovered completely but on a special diet for life. Dr.Wagner-Lockard is an excellent vet. If your vet is willing to come in at 3:00am, you got a great vet and if she is still working at 4pm that day, (13 hours), you got a great vet. If your vet takes the time to walk you through every detail of pancreatitis, including causes, symptoms, diagnosis, treatment and risk factors, and makes sure you understand what she is saying, you got a great vet! A BIG SHOUT OUT TO the staff: Marcelino, Kasey, Ashly, Kaden, Kristen, THANK YOU All for saving Sofia's life, you are the BEST! pom n.

My sick dog went in for an MRI and came out worse than when I brought him in. Limping badly. I…read moresuspect they dropped him - he was 150pds. They also made me take him home while he was still sedated rather than keep him until fully awake. I had to use a sling under him. He never recovered from the MRI and had to be put down. They gave me a box with his ashes but his name was misspelled.

I had to come in on a Sunday for an emergency with my dog. Morgan was incredible and worked with me…read moreto make sure my dog got the care he needed while working within my budget. They were extremely kind and helpful

Dr Morgan Lopez and staff took great care of my 7 y/o cattle dog for his dental cleaning. All of my…read moreconcerns and questions were addressed and I was kept updated throughout the entire time he was at the clinic. We received excellent communication and care by Dr Lopez. Highly recommend her for pet care!

Paul took care of our two little guys for a weekend while we were in town for a wedding, staying at…read morea hotel with a no-pets policy. He was so friendly and accessible throughout the weekend, it was so nice to know our pups were in good hands. The absolute BEST thing is that he took pics of the dogs enjoying walking around town and relaxing at his house. It was such a comfort to get updates! We highly recommend Paul!

I actually download Yelp for the first time, so that I could respond to the two negative reviews on…read morehere. Where to even begin?! The two negative reviews on here must be from angry vets in the area trying to run Aspen Trees' name through the mud for taking their business away from them. When I first moved to Durango 8 year ago I got a GSD puppy. I went to Riverview but they felt corporate and I didn't dig the vibe. I then went to Home Sweet Home, but they treated me like an asshole and accused me of beating my dog because he didn't want them to touch him. I then went to Durango Animal Hospital. My dog was about 2 at this point, so shots and check ups were the only thing he really needed. Then my dog got run over by a truck on a Sunday, when all vets were closed. We rushed from Silverton to the only emergency vet in town: Riverview, even though I swore I'd never go there again. It was bad. You could see his organs. He was bleeding everywhere. They told me I had to pay half the sugery upfront or they would have to let him bleed out on the table. No payment plan options, just the phone number to apply for a Care Credit Card. Fine. Ok. Paid half, and they save his life. I called them for a follow up appt. seeing as they performed the sugery, but they couldn't see him because all of the vets in town have signed competition agreements so they don't steal dog patients from each other. He would have had to be "vet-less" for a year in order for them to take a follow up look at him... ok. Fine. I took him to my vet, who at this time was still Durango Animal Hospital. My dog had an infection in his stitches on his leg that had caused massive swelling. He was tender from the sugery some 10 days prior, and up all night every night in pain. I tell the vet he's in a lot of pain, do they have a ramp to help him out? NOPE! No ramp! Just picked up my 95lb GSD under his butt and chest, and lift. My dog screams in pain. The vet had the bedside manner of....an a**hole. He tells me he's probably going to die and good luck. I'm furious. I wish I had recorded that visit so I could tell the world about how bad that vet it, but that's a different review... I call every vet in town, but because of that ridiculous agreement no one would see me. No one but Aspen Tree. They got me in that same day. They were kind to him. They gave him meds and saw him each week until he was better - and since it was from the same injury, only one of those visits cost me any money. They saved my dogs life. I will never go to any other vet in town (although I do hear wonderful things about Bakers Bridge too). For me, the only kind, compassionate, animal loving vets, are at Aspen Tree. Anyone who says otherwise is a big fat lier!!!

I actually had to wait a day to collect myself because I've been so heated about the direct contact…read moreI've had with Aspen Tree. My dog started getting sick on a Wednesday and when I took him in to see Dr. Jen, he had been sick for two days. I dropped him off for bloodwork and picked him up with no diagnosis or hint to what it could be. When the vet called me I had to pull information out of her, and it felt like I was the one that came up with the idea of maybe it could be heartburn. There was no talk of a simple antibiotic which would have been an obvious first step. Instead, she wanted to do radiographs and prescribe the most expensive anti-nausea meds first. When I told her I couldn't afford that she recommended the next most expensive treatment program and when I said no to that, she finally gave ma an OTC option for $5. If I hadn't kept asking and prodding and asking, I think she would have hung up after the most expensive option and written us off. For the One visit with bloodwork for ONE dog was around $200. It never even came out of her mouth that my dog could have a stomach bug, and that was on a Friday so then I had a very sick dog through Monday. Monday rolls around and now my second dog had bloody diarrhea and I was freaking out. I got a call Monday morning from the receptionist. At this point I was talking to Natalia. She was unable to relay simple questions to the vet working that day, and when I wanted to know an answer about dosage for my dogs weight she could not even get that question clearly across to the vet. They wanted me to come into the vet again and see Dr.Jen but that would have been another whole day till they could get me in for that. I asked them to send my paper work to BAYFIELD ANIMAL HOSPITAL. This was at 9 am when I asked the files on both dogs to be faxed over and it was not until two more calls, and 6 hours until the girl actually got that task done. I was furious. When I took both of my dogs to BAYFIELD ANIMAL HOSPITAL, they were immediately given antibiotics which worked. And the cost was 1/3 of that for Aspen Tree. For both dogs to see the vet, get prescribed multiple meds and have multiple meds administered was a total of $180. It would have been 3x that much at Aspen Tree. I was so disgusted by the lack of knowledge and the inability to communicate effectively by the staff here. I thought the distance that the vet staff kept throughout my interaction was frankly lacking all sense of compassion. My elderly dog was throwing up and diarrhea for four days when they could have administered an antibiotic on the first day and nipped it in the but, but instead they wanted to squeeze every penny out of me with more expensive routes of diagnostics and did not even Bring up doing a round of antibiotics. For that, he suffered an extra 3 days. At BAYFIELD ANIMAL HOSPITAL I was seen by an amazing vet who sat down and talked to me face to face for almost an hour and when I left the receptionist there gave me a big hug and we were almost in tears with how we had been treated and swindled prior to getting there. I am furious with the amount of money Aspen Tree has squeezed out of me, and they are an abomination to the animal service industry as a whole. Do not waste your money here.