Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

We were on vacation and had been to the Great Sand Dunes and our pup greatly needed a bath. Service…read morewas great. Thorough explanation of process, very reasonably priced, facility was clean and got there early so no wait. Definitely recommend.

Long overdue review. We were in Durango to take the Durango-Silverton narrow gauge steam train that…read moredeparts Durango shortly after 8am and because this place is not in town we had no choice but to board the furry friend for two nights so we dropped the pooch the night before the trip When I called from Silverton I was told that because he is very submissive and non aggressive they were going to isolate him for the night so others wont make him feel as scared with all the barking. At the time they were only open until 6pm so knowing the train arrived at 6 there was no way we could be there to pick him up the day of the trip so that is why we paid for the second night, and I see now that their hours have been extended until 7:30pm , when we got there the morning of the third day and they went to get him, it took a while for the handler to come back but when the handler finally came with the dog we were surprised to see that the dog would not stop complaining very loudly and when I took him outside he had me use three poop bags and gave me the impression he had been holding for a whole day or so. He peed like he had drank a litter of water all at once Apparently nobody checked on him on the other side of the building where it was more quiet. He complained all the way back to where we were staying like we have never seen before, he made a point and I promised myself not to ever board him anymore anyplace, you never know how well they communicate with each other. Poor dog

Stephanie was absolutely AMAZING with my two elderly little dogs!…read moreAt their first grooming visit, before taking them back to be groomed, Stephanie very kindly took the time to ask all about them and let my tiny guys (and me!) get comfortable. When I picked up the boys, they were happy and looked adorable. Wonderful!

Custom Animal Services and Allison are great! I always feel comfortable leaving my cats knowing…read morethat they will get the attention they deserve while I am away! Easy to schedule, check your status, and pay online. Thank you from Megan, Milo and Oliver :)

Thank you, Thank you, Thank you! We are super freaks about our dog and were reluctant leaving him…read morewith a "stranger". Our sitter was a stranger for all of 2 minutes! She loved on our love puppy just as we would have. HIGHLY recommend!

My pup Koie gets great care and cuts here. He's got a double coat and sheds like crazy all the…read moretime, so he needs grooming often. So even though he has a beautiful coat, he gets close shaves that also allow his coat to show his tricolor glory. Kara been creative with both a Mohawk cut and a lion cut.

Labradoodle Louie has challenging hair. I enjoy seeing his eyes but it wasn't often that I nor he…read morecould see because they were always covered with his hair. After taking him to Pam and friends he was a happier dog because he felt free from less hair and it was less complicated brushing him. It's been 3 weeks now since his haircut with Pam and his eyes are still visible. About this time we would be preparing to take him for another haircut but I believe we are good for another month. He's still a handsome, dapper dog! Thank you Pam! See you soon

The ABSOLUTE BEST! Would give them 10 stars if it was an option. So kind and attentive. Other…read moreplaces give you the same "don't worry we'll take care" speech but they actually do here. Can't recommend them enough

My 4 year old Border Collie came to me as an abused puppy. She is still very timid, Puppy Love did…read morea fantastic job grooming her, I almost felt like she was reluctant to leave. Ty for great service, I definitely will be returning

This service is unreliable and to be avoided. We used Ms. Kelly ("Pet Patrol") after finding her…read morecard at a veterinarian's office. She came by about two weeks before our trip, and we agreed to price and services. On the day before we left, she demanded full payment. We offered half up front and half later, she refused, but did agree to hold the check until we returned. Then, she cashed the check immediately against our agreement. When I called her to discuss the matter, she became irate. We had to find emergency help to take care of our pets from a different country. If you wish a worry free vacation, avoid at all costs.

I visited Durango on vacation and dropped my dog off with Pet Patrol for the day while I went…read moreskiing. Pet Patrol was great! My dog came back happy and tired out after a fun day with Pet Patrol. I would absolutely recommend it to anyone who visits and needs their pet to be taken care of for the day.

Incredible and talented owner who provides excellent nail grooming for our three dogs. We come down…read morefrom Silverton to receive her services. She is competent, knowledgeable, patient, and works well with our two large dogs and our little guy who needs lots of support getting his nails done. Very reasonable rates, and a pleasure to have her care for our dogs!

Great service. Can tell the groomer really loves dogs and knows how to care for them.read more

Loved visiting this place. Feels like your at someone's house and they just happen to have like 20…read morecats. All the cats are "free range" unless they're in time out lol. Cool place to check out if you are looking to adopt a furry friend. I believe they are a non profit and no kill shelter.

I've visited this thrift store a handful of times in the past couple years, to see if it's…read moreimproved. The management changed, promising more affordable prices. However, from an outside perspective, it doesn't seem like much has changed at all. In fact, I feel like it's gotten more expensive, and more picky with what items they put out on the floor. In general, it just feels like a boutique now. It's clean, well thought out, there are fancy, cool items, and a few more affordable things. If that's what you're after, you'll probably enjoy this thrift store. I guess I'm still stuck in the past, when it was truly affordable and had a wider range of items. When it really felt like a thrift store. Now, whenever I go there, I leave with nothing. I don't think it'll ever be like it was before, and while I truly hope that the new business model works well for them, since their mission is important, I can't see myself stopping by anymore.

I unfortunately had to surrender my dog to this facility because my dog was having behavior issues…read moreand my housing situation changed. Prior to surrendering him, I had reached out to them for help as my dog was biting people and I could not find a animal behaviorist in the area that did have a several month to one year waiting list. They gave me the number of the person that they use and I called her several times. She never called me back after multiple attempts to get help for my pet. Sadly I had to surrender him because I could not find a place to live that would accept a dog nor could I find help for his behavior. After I surrendered him, I started working on finding a home for him or a training facility. I was working with the director durning this time but she would never call me back after many many many attempts to reach out to her to try and find a solution for my dog. She told me "come get him today or he is up for adoption" " We are not a boarding facility or a rehab facility." Very Rude considering they are in the animal life saving business. So much for help from your local humane society when you need it. The director acted like I just didn't want my dog and wanted to just get rid of him which is not the case at all. I just needed help. Once I finally did find a home for him the communication at the facility was horrible with constant voicemails left and no return calls nor answering of emails. I had arrange a pet transport for him to another state and they just wouldn't call me back. Finally I got in touch with someone who could help me and finally have been able to get my dog out of there. The overall experience is horrible there is no communication and messages are not relayed in a timely manner. They treat you like you are scum of the earth when you have to surrender your animal even when you are really struggling with the decision.