The ABSOLUTE BEST! Would give them 10 stars if it was an option. So kind and attentive. Other…read moreplaces give you the same "don't worry we'll take care" speech but they actually do here. Can't recommend them enough

My 4 year old Border Collie came to me as an abused puppy. She is still very timid, Puppy Love did…read morea fantastic job grooming her, I almost felt like she was reluctant to leave. Ty for great service, I definitely will be returning

My pup Koie gets great care and cuts here. He's got a double coat and sheds like crazy all the…read moretime, so he needs grooming often. So even though he has a beautiful coat, he gets close shaves that also allow his coat to show his tricolor glory. Kara been creative with both a Mohawk cut and a lion cut.

Labradoodle Louie has challenging hair. I enjoy seeing his eyes but it wasn't often that I nor he…read morecould see because they were always covered with his hair. After taking him to Pam and friends he was a happier dog because he felt free from less hair and it was less complicated brushing him. It's been 3 weeks now since his haircut with Pam and his eyes are still visible. About this time we would be preparing to take him for another haircut but I believe we are good for another month. He's still a handsome, dapper dog! Thank you Pam! See you soon

This is the best pet salon I have ever taken my dog too. They are kind and gentle and do a great…read morejob. It's a very relaxed atmosphere and I trust them with my dog.

PET OWNERS BEWARE: After taking my dog to Pawsh for 6 years, the groomer hacked my poodles top…read morefluff unevenly and completely! When I complained she hung up on me! This is not the first time but certainly the last!

I rarely give five 5 stars because it is difficult for any business to be 100% perfect all the time…read moreevery time, mostly when taking care of our fur babies with whom our expectations are very high. However, my experience with Durango Pet Sitting was so perfect in every way they deserve five stars! We were traveling to the Durango area from California for a vacation. I was SO concerned about finding the right sitter for our pup while we toured around (ATV rides, rafting, etc.) and I'm so glad I chose Durango Pet Sitting because everything went perfect. First, the communication before and during our pup Ivy's visit was clear, timely and Cheryl never failed to respond to a message and clearly communicated and understood what our requests for Ivy were. Second, Cheryl perfectly executed our plan to visit Ivy at our campground. She was there at the times we requested (one day she visited Ivy 3'x in one day). She sent a text message after each visit and with pictures of our little lady. Finally, I should mention I own a couple of pet sitting businesses (don't think Cheryl knows this) so my expectations are through the roof when caring for dogs. Cheryl is amazing and we will use her services again should we be traveling this way in the future.

I didn't use this service because I could never contact them. I emailed and called for a week. No…read moreresponse.

I can't say enough about Cheyenne and Tails Together Training. We feel SO blessed to have found…read moreher. She's incredibly knowledgeable, kind, patient, and really listens to her clients. Cheyenne has so many gifts, but one that really stands out for us is her intuitive approach - it's definitely not a one fits all kind of training - she hones in on your pet and adapts her vast knowledge and experience specifically to the breed, stage development, behaviors, and temperament. She can pivot on a dime to change up the training when needed and I love watching her work. The progress we've had with our young, very reactive/insecure Pyr-mix has been extraordinary. And I love that she trained US as well - she's made us better dog owners. We highly and enthusiastically recommend Tails Together Training.

My wife and I paid for private lessons for our 10-month-old border collie. The trainer, Cheyenne,…read morewas less than ideal. She did not communicate with us well at all. She would say one thing and then change what she said. She showed up late to our prescribed time. She accused me of giggling at her during one walk which I did not. She brought out other aggressive dogs during our training lessons which was inappropriate for our puppy. In short, we found her to be extremely difficult to work with. We stopped the training halfway through.

I've visited this thrift store a handful of times in the past couple years, to see if it's…read moreimproved. The management changed, promising more affordable prices. However, from an outside perspective, it doesn't seem like much has changed at all. In fact, I feel like it's gotten more expensive, and more picky with what items they put out on the floor. In general, it just feels like a boutique now. It's clean, well thought out, there are fancy, cool items, and a few more affordable things. If that's what you're after, you'll probably enjoy this thrift store. I guess I'm still stuck in the past, when it was truly affordable and had a wider range of items. When it really felt like a thrift store. Now, whenever I go there, I leave with nothing. I don't think it'll ever be like it was before, and while I truly hope that the new business model works well for them, since their mission is important, I can't see myself stopping by anymore.

I unfortunately had to surrender my dog to this facility because my dog was having behavior issues…read moreand my housing situation changed. Prior to surrendering him, I had reached out to them for help as my dog was biting people and I could not find a animal behaviorist in the area that did have a several month to one year waiting list. They gave me the number of the person that they use and I called her several times. She never called me back after multiple attempts to get help for my pet. Sadly I had to surrender him because I could not find a place to live that would accept a dog nor could I find help for his behavior. After I surrendered him, I started working on finding a home for him or a training facility. I was working with the director durning this time but she would never call me back after many many many attempts to reach out to her to try and find a solution for my dog. She told me "come get him today or he is up for adoption" " We are not a boarding facility or a rehab facility." Very Rude considering they are in the animal life saving business. So much for help from your local humane society when you need it. The director acted like I just didn't want my dog and wanted to just get rid of him which is not the case at all. I just needed help. Once I finally did find a home for him the communication at the facility was horrible with constant voicemails left and no return calls nor answering of emails. I had arrange a pet transport for him to another state and they just wouldn't call me back. Finally I got in touch with someone who could help me and finally have been able to get my dog out of there. The overall experience is horrible there is no communication and messages are not relayed in a timely manner. They treat you like you are scum of the earth when you have to surrender your animal even when you are really struggling with the decision.

I actually download Yelp for the first time, so that I could respond to the two negative reviews on…read morehere. Where to even begin?! The two negative reviews on here must be from angry vets in the area trying to run Aspen Trees' name through the mud for taking their business away from them. When I first moved to Durango 8 year ago I got a GSD puppy. I went to Riverview but they felt corporate and I didn't dig the vibe. I then went to Home Sweet Home, but they treated me like an asshole and accused me of beating my dog because he didn't want them to touch him. I then went to Durango Animal Hospital. My dog was about 2 at this point, so shots and check ups were the only thing he really needed. Then my dog got run over by a truck on a Sunday, when all vets were closed. We rushed from Silverton to the only emergency vet in town: Riverview, even though I swore I'd never go there again. It was bad. You could see his organs. He was bleeding everywhere. They told me I had to pay half the sugery upfront or they would have to let him bleed out on the table. No payment plan options, just the phone number to apply for a Care Credit Card. Fine. Ok. Paid half, and they save his life. I called them for a follow up appt. seeing as they performed the sugery, but they couldn't see him because all of the vets in town have signed competition agreements so they don't steal dog patients from each other. He would have had to be "vet-less" for a year in order for them to take a follow up look at him... ok. Fine. I took him to my vet, who at this time was still Durango Animal Hospital. My dog had an infection in his stitches on his leg that had caused massive swelling. He was tender from the sugery some 10 days prior, and up all night every night in pain. I tell the vet he's in a lot of pain, do they have a ramp to help him out? NOPE! No ramp! Just picked up my 95lb GSD under his butt and chest, and lift. My dog screams in pain. The vet had the bedside manner of....an a**hole. He tells me he's probably going to die and good luck. I'm furious. I wish I had recorded that visit so I could tell the world about how bad that vet it, but that's a different review... I call every vet in town, but because of that ridiculous agreement no one would see me. No one but Aspen Tree. They got me in that same day. They were kind to him. They gave him meds and saw him each week until he was better - and since it was from the same injury, only one of those visits cost me any money. They saved my dogs life. I will never go to any other vet in town (although I do hear wonderful things about Bakers Bridge too). For me, the only kind, compassionate, animal loving vets, are at Aspen Tree. Anyone who says otherwise is a big fat lier!!!

I actually had to wait a day to collect myself because I've been so heated about the direct contact…read moreI've had with Aspen Tree. My dog started getting sick on a Wednesday and when I took him in to see Dr. Jen, he had been sick for two days. I dropped him off for bloodwork and picked him up with no diagnosis or hint to what it could be. When the vet called me I had to pull information out of her, and it felt like I was the one that came up with the idea of maybe it could be heartburn. There was no talk of a simple antibiotic which would have been an obvious first step. Instead, she wanted to do radiographs and prescribe the most expensive anti-nausea meds first. When I told her I couldn't afford that she recommended the next most expensive treatment program and when I said no to that, she finally gave ma an OTC option for $5. If I hadn't kept asking and prodding and asking, I think she would have hung up after the most expensive option and written us off. For the One visit with bloodwork for ONE dog was around $200. It never even came out of her mouth that my dog could have a stomach bug, and that was on a Friday so then I had a very sick dog through Monday. Monday rolls around and now my second dog had bloody diarrhea and I was freaking out. I got a call Monday morning from the receptionist. At this point I was talking to Natalia. She was unable to relay simple questions to the vet working that day, and when I wanted to know an answer about dosage for my dogs weight she could not even get that question clearly across to the vet. They wanted me to come into the vet again and see Dr.Jen but that would have been another whole day till they could get me in for that. I asked them to send my paper work to BAYFIELD ANIMAL HOSPITAL. This was at 9 am when I asked the files on both dogs to be faxed over and it was not until two more calls, and 6 hours until the girl actually got that task done. I was furious. When I took both of my dogs to BAYFIELD ANIMAL HOSPITAL, they were immediately given antibiotics which worked. And the cost was 1/3 of that for Aspen Tree. For both dogs to see the vet, get prescribed multiple meds and have multiple meds administered was a total of $180. It would have been 3x that much at Aspen Tree. I was so disgusted by the lack of knowledge and the inability to communicate effectively by the staff here. I thought the distance that the vet staff kept throughout my interaction was frankly lacking all sense of compassion. My elderly dog was throwing up and diarrhea for four days when they could have administered an antibiotic on the first day and nipped it in the but, but instead they wanted to squeeze every penny out of me with more expensive routes of diagnostics and did not even Bring up doing a round of antibiotics. For that, he suffered an extra 3 days. At BAYFIELD ANIMAL HOSPITAL I was seen by an amazing vet who sat down and talked to me face to face for almost an hour and when I left the receptionist there gave me a big hug and we were almost in tears with how we had been treated and swindled prior to getting there. I am furious with the amount of money Aspen Tree has squeezed out of me, and they are an abomination to the animal service industry as a whole. Do not waste your money here.

The staff is really nice and informative about the services they provide…read more The prices aren't crazy high either! I was going to another vet but I'm going to start going here for my pets.

Yesterday was one of the saddest days of my long life. We had to put down our faithful 16 year old…read moreservice dog, but just plain pet dog in her older years. I'd been trying to make "the" decision for many weeks. Finally, I texted our vet, fully knowing it was my decision to make. I gave some worrisome symptoms in the text and he immediately texted back that we may be facing a serious crisis, which could be really hard on my beloved Taylor and me and my husband. Long story short, Dr. Thompson came to our home and in the most gentle of settings, Taylor left us. She was heavily sedated and yet was able to wag her tail moments before the final medications were given and she left us peacefully. This gentle vet left his office and came to our home within two hours of my text and returned to his patients soon after. We will be grateful for his intuitiveness, his knowing I could not quite make the necessary choice without his help. This man is so much more than a professional vet, he is a wonderful human being.