Called this company to do some repairs for my roof and I gave a 250.00 deposite to the proprietor Norm Pilon. i had contacted Norm for many weeks if not months to find out when they would give me a specific date to when they would finally come over and get the job done. He kept promising certain dates to me every time I got ahold of him.then finally after waiting long enough i told him I wanted my refund back, he said of course the same line as I promise you I will bring it the following Monday. and of course he never came. then two weeks went when soemone b the name of Nick" was at our door in the morning and said he was ready to start work in the POURING RAIN!!! I was saying to myself like what the hell?? I told him I thought he was bring back to refund, and he said he had no idea we canceled the job, so he said that he seen this before and its not unlikely this always happens and thats why companies go under because of it and said bye! Norm had made us a promise that he would bring back our money and never came back again. Norm had basically stole our money and felt entitled to keep anyways even though we had complained to BBB this is still unresolved. There is no one at their office ever to complain or contact other then their personal cell phones so trying to get anywhere with this companies alomst impossible unless they pick up their phones. I warn potenial future costumers that this company isnt legit to me at all and is willing to run off with your money no matter what!!! THE REFUND IS STOLEN AND LOST as far as Im concerned, dont let this happeen to you. read more