So sorry that I tried this place but never again. The store lacks any type of selection but since…read moreI only had to buy strings, they did have it. The person working there was very rude. He had me sign the credit card slip and then threw it at me (not exaggerating here) and walked away, without saying as much as thank you or bye. Sad, sad store...

Terrible customer service, barely anything for sale and high prices. Arthur is a very rude and…read moreangry man who treats customers like trash. I highly recommend avoiding them and heading elsewhere. Save yourself the frustration.

A couple years back, I bought my first acoustic guitar from Shawn. I was impressed with the level…read moreof service I received, especially considering my modest budget. I got a guitar that looked, felt, and sounded better than I would have expected. Fast forward to now when I bought my first new electric guitar and Shawn did it again! I got more than I expected on a budget, both when it comes to service and quality. Shawn and his team are experienced, knowledgable, and professional through and through. I never felt pressured and always felt as if my beginner-level questions were taken seriously. My only regret is that I have yet to find the time to sign up for lessons. I know I'll be coming here when I do.

Very nice folks - thanks a ton for helping me with questions on an old amp repair! I hope to visit…read morethe Center in person in the near future!

I can't say enough good things about my experience at The Music Shop, and especially about my…read moreinstructor, Dave Wheeler. I'm a 72-year-old saxophonist who picked up the saxophone for the very first time after retiring from a 40-year career in biochemistry spanning academia and research. So yes, I came in knowing enzymes better than eighth notes. Dave has been an absolute gift. He brings a deep well of music theory knowledge, practical musicianship, and real-world experience to every lesson. More importantly, he has remarkable patience and creativity. He listens carefully, identifies where I'm struggling, and then designs clear, effective strategies that make practice both productive and enjoyable between lessons. What I especially value is that Dave doesn't teach from a script. He adapts to the student in front of him--age, background, learning style, and goals included. Thanks to his guidance, I've made steady progress, gained confidence, and genuinely look forward to practicing and improving. If you're considering lessons at The Music Shop -- whether you're 08 or 78 -- I can't recommend Dave Wheeler highly enough. He's the real deal. -- Michael Van Allen, student https://www.linkedin.com/in/michaelavanallen/

I'm sharing my experience to help others make an informed decision…read more I brought in a ~1-year-old student flute (purchased on the West Coast) for what I now know were minor adjustments. At the time, I followed the technician's recommendation for a full COA. When the instrument was returned, it played essentially the same as when I dropped it off. I brought it back a second time. It came back slightly improved, but still not properly adjusted. A few weeks later, I visited an independent flute technician in Brooklyn. He immediately identified the issues, charged nearly half the cost, spent over an hour on the instrument, and fixed it correctly. It has remained in excellent playing condition since. Based on this experience, I would not return here for service or purchase. I would strongly encourage others especially parents of student players to seek a second opinions and verify the quality of work.

Completely disorganized, they texted to reschedule my apt. Showed up for my rescheduled apt and…read morethey said they screwed up and had to cancel. they only offered lessons one day a week which didn't work for us. when i initially setup the lesson it was for thur then when i got there they said they can't do thur on tues. I never got a email. call or text explaining , what a complete waste of my time, they have really gone downhill from when i used them a few years ago. will definitely not be returning.

I enrolled my daughter for voice lessons as she wanted to join Chorale in High School. Kate was…read moreher instructor. She was very nice and my daughter enjoyed the lessons thoroughly. UPDATE: My son also got guitar lessons from Mike here. Mike was very nice and was able to keep my son's interest while he had the lessons. My son has been dragging his feet on continuing with the lessons. So I am not pushing him for now, but we would go back should he come around.

Just had 2 seriously neglected instruments repaired at Ritchie's. The den of thieves at my local…read moreguitar store said my Martin Sigma acoustic with a hairline crack was totaled...I might as well buy an equivalent new model. Instead, went to Ritchie's. They braced it up and did fantastic work all over the instrument to make it playable again. It totally shines now. Carlos and his Tech John took hold of my Gibson Les Paul and made it like new...a master restoration. Best news was the many hundreds of bucks I saved and can now invest in a new instrument there. Superior customer service. Ritchie's wins my business every time...HIGHLY recommended!!!

I've been a customer of Ritchie's music for a long time and have seen a lot of changes over the…read moreyears. Yesterday, I decided to stop in to see what they had as I needed as replacement bass and wanted to give my business to a local retailer as opposed to the big box/ online stores. Everyone was friendly and very helpful. The selection of instruments was impressive and having the ability to play them makes a huge difference from the online option of just seeing it on a web page. I did purchase a new bass and will be returning if I need anything else . It was refreshing to deal with knowledgeable professionals. Very happy with the purchase and experience.

This place is great, made me feel very welcome and so far the lessons have been going awesome…read more Definitely recommend going here, George is a great teacher and very helpful for drums, everyone is really nice.

The whole group there is very good. They accommodate schedule changes and are very flexible. The…read morelessons are valuable and instructors patient but also encouraging. They have a wide variety of instruments and vocals instruction and are talented teachers.

Very thorough with great knowledge and expertise with the piano. Had a great experience and highly…read morerecommended.

James is the best of the best!…read more Had my piano sounding amazing in no time. Super friendly and down to earth guy. Highly recommend!