I would give this guy zero stars if I could. I've been with State Farm for years for auto and for over a year for the home. I've never filed any claims. Recently Jim Coker retired and Chris Bruce became the new agent for the Snellville office. My neighbor's tree fell across my drive way and yard trapping me at home and damaging my driveway. When I called Chris Bruce he told me over and over that nothing was covered since it didn't hit my house and that my driveway was not a structure. After talking with some tree removal people, they told me they thought it should be covered. I called Chris back again and again he told me nothing would be covered and that I wouldn't want a zero paid claim on my account because my insurance would go up. Someone gave me State Farm's catastrophic claim phone number. I called them and they said yes, the blockage of my driveway, $500 debris removal, and my driveway was covered. I don't know what is up with this guy, but I also complained to his regional manager and I moved my insurance to another agent. I would not trust this guy with anything!!! I can't imagine how many people have called him for help and he's told them lies. read more