So easy to talk to, their policies are amazing and they were so thorough in their knowledge of…read moreexplaining what each item on the policies meant. The rates they were able to get me are amazing and actually have more coverage than previous policies I have had, and they truly went above and beyond to help me, and I definately went through a couple insurance websites and carriers trying to get the perfect coverage that wasn't going to kill my bank account. I didn't get to talk to Jake but my Nicks associate Travis Bales definately did the commercials justice. Thank you for helping me out! Their home and auto bundle definately puts others to shame.

Miladys was very kind and helpful. I was SO happy with the coverage and the prices she gave me for…read morecoverage!

We have been in Lorain for 3 years and have worked with the Janasko team on insuring multiple homes…read moreand a vehicle. They have been a wealth of knowledge, very responsive and given us peace of mind with our insurance coverage.

Jim Janasko and his team have been so helpful to me and my family. They are true insurance…read moreprofessionals who care about their clients and their community.

Andy, Traci, and the rest of the team have been incredible over the many years of our working…read moretogether. They work quickly & always make themselves available to answer our questions in a timely manner. They have made our tax filing easy. We have retained their services, despite living out of state, as they remain the best in regards to quality & value. Thank you Henton & Associates!

I had a good experience with Henton & Associates last year, however, this year I did not. I was in…read morea hurry to have my taxes done because I was trying to secure a rate lock on a home loan and my lender required my tax return (to use my rental property as income). I was told it would take 2-3 weeks to have my taxes completed, so that is what I expected. When I emailed my final tax documents over I asked to please forward my taxes back to me as soon as they are available and said why I was in a hurry for them. After 4 weeks I sent an email asking for an update of the status. I didn't hear back so after 6 more days, I sent an email asking someone to please respond to my previous message. Someone responded back later that day saying that my taxes were in the mail that day, which was good, but it took 5 weeks total. Interest rates are climbing quickly right now and this also delayed me in being able to start looking. It was frustrating. When I received my invoice, the cost had gone up by 28.5% from last year, which no one had previously mentioned to me. It doesn't feel good to pay more for a lesser quality experience. I emailed them last week after receiving the invoice to let them know how I felt and even outright asked them to consider discounting the cost and didn't get a response. I paid the invoice today, so that I could post my review. Will never go back!

Caitlin just set us up with home, auto, and umbrella policies. She is great to work with and…read moredelivered solutions to our policy needs that our previous agent had failed to provide. I highly recommend working with Nate's team and Caitlin in particular.

I had absolutely no issue with Nate's office until I received a letter saying that my insurance had…read morebeen dropped, because I didn't respond to an inquiry about a possible driver exposure.(Apparently State Farm has a division which proactively tries to find people who may be driving your vehicles) the person they mentioned lives 1400 miles away and has never lived in this state. Normally this wouldn't be an issue, however I called Nate's office and they explained that State Farm should send a letter to the customer and the customer has to respond to the letter. I was livid and tried to call State Farm directly. I ended up being transferred to another local office and they were kind enough to explain that Nate should have contacted us to let us know, he had two weeks to do so and no one even bothered, no emails, no missed calls, nothing. I called one more random office before assuming this was the case as I had two different stories. I called a third office and they said that basically Nate's office completely dropped the ball on this. When I called to talk to Nate he was irate, yelling and refused to take responsibility. He is an absolute mess and if you value your coverage I would find someone who is matute enough to take accountability when they screw up, I was driving without insurance for 10 days before they even bothered to communicate. Again I never had a problem with him until this point and it had been 10 years or more so he seemed to be a great agent. If you want to know about a person's character, wait until they screw up and see how they react.

Hall-Green Agency has met my family insurance needs for many years. Our agent is Mark Yankovich and…read morehe is tops as relates to responsiveness, integrity and competency. He is always willing to meet with us to explain coverage, answer our questions and shop for the best rates for us. I am also very impressed with the agency staff who will provide me assistance with payments, records, verification of coverage, changes, etc. Laura VonStein is the BOMB! (that means awesome for all you baby boomers out there (including me :-)). Thanks Hall-Green and keep up the good work. Pam Mackintosh

Mike and his team have carried my insurance for well over 15 years! He has not only been an…read moreexcellent agent but a good friend. He is always quick to handle an issue whether it's with my life, auto, or homeowners insurance and makes the connections that need to be made quickly. His prompt and speedy action has always brought comfort especially in times of dealing with stress like an auto accident or a home claim. Simply, Mike Finley is like no other agent around and his team is top notch. If you want great service provided by caring folks - go to Hall-Green Agency and see Mike.

I've used Thornburg Insurance Services for auto and home insurance for over 15 years now. Pat…read moreGreco, Heather, and the rest of the team are wonderful to work with. I'd recommend them for a few reasons but in a nutshell they are genuine people. I had a car totaled a couple years ago, fairly substantial loss. They stood by my side, assisting to make sure I was treated fairly. While they are an agent for the insurance company, I felt more like they were MY agent in making sure I received fair compensation. They sell multiple brands of insurance, so they can shop you for the lowest rate. Occasionally I get a quote from one of the 2-3 "big name" brands you see on TV all the time. It's usually higher than what I am paying. On the rare occasion it's slightly lower (VERY slightly), I remind myself WHY I have insurance in the first place, and when I think about how well I was treated during the loss, it becomes a no brainer to stay.

I was referred to James by a family member and I was not disappointed. His knowledge and…read morefriendliness made the experience a walk in the park. He's always available to answer any of my questions and was very clear and precise when quoting the insurance i needed. I highly recommend his services if anyone is looking for auto/home insurance.

Jim reviewed my current auto and home insurance policy-he was able to save me money on both. He…read morewas patient and professional. Thank you!