Great family business. They get the job done and at a good price ! Will recommend to anyone looking for reliable work !

I have brought my cars for service for over 25 years.. The work performed is of Excellent quality and Service. The Best Value per dollar in the car service industry. You Get the same as a premium Car Dealer Service. About 35% Less. That is precisely the reason I go there.. I still want the best service. Yeah 56 year old. Don't listen to don't know the difference of quality and value. The owner takes Exception car of women for there service car needs genuine authentic. Other near service repair shops are criminal.. This Place is the Best! Thanks Rod! Much Appreciated read more

Garages are not my favorite place to be, as I'm always suspicious of the costs they charge. That said, this place is the only garage that has ever brought me into the back and physically showed me the issue with my vehicle. That does loads to help me trust them and was exemplary customer service. Not only that, but they got me in on two consecutive next-day appointments (the second was for new tires they had to order). Great service, expensive (but that comes with the territory), and good down-to-earth people who know a lot about cars. read more

The heat in my car was not working. I took it here and they diagnosed it was my thermostat. I paid $208.82 for the repair. A couple weeks later the heat stopped working again so i took it to a Nissan dealer. They told me neither thermostat was replaced and showed me how to tell. When we called Christel they were very rude and said we were questioning the integrity of the boss. Don't go here. They do no stand by their work because they don't do any work! read more

A few years ago this shop completely ruined my transmission after completing a fluid flush and refill. They ended up not filling the transmission with enough oil and the transmission completely ate itself alive on the PA turnpike 2+ hours from home. My insurance company totaled my entire car. After calling and speaking with the manager to get me in touch with his insurance company to cover the damage, he offered to put in a "like new" transmission for me with a "shop warranty" that had no real paperwork accompanying it; all if I agreed to keep it off his insurance and deal with the shop itself for a proper repair. Shady, shady, shady. Thank god I was smart enough to decline and had to basically force his insurance information out of him. Fast forward to today, I take my car to a very small mechanic in the area that has worked on my family's cars numerous times and does great work. Because he's so small he does not have emissions equipment so he takes the car to Christel's for emissions. I had no idea he did this until now when this next issue arose. I get the car back and realize they have stuck my emissions sticker over my windshield tint and it will ruin the tint in future years when I need to be inspected again. I returned to the shop and asked them to remove the sticker and I will pay for a replacement to be put on in the section cut out of the tint for such stickers. The man at the front desk tells me the sticker already has to be removed from the car and brought to them so they may send it back to the state. If the car is on the lot and I'm willing to wait, why can they not take the 10 minutes to remedy the situation and do it themselves? His answer to this question is to have my tint guys cut a larger hole to accommodate the sticker. If they would have taken the extra 2 seconds to carefully put the sticker on in the first place, then they wouldn't have to remedy this problem down the line. I have never seen a shop be so lazy in the first place and even lazy when a customer is asking them to remedy the mistake. During this whole interaction, this man at the front desk is talking to me like I have no idea what I'm even saying. Women beware, every single time I've dealt with this shop their whole staff is demeaning and rude. Not to mention the shady characters that seem to be always hanging out in the front with the mechanics are completely sketchy. BEWARE read more

this company , will defruad you any service that you get if you can see the work done , they did not do it . i had my school bus ( small business) serviced by these theives: they told me i needed ac compression work and two new batteries , i said no problem had the bus serviced paid $2088.13 went about my way... parked the bus , a month later it would not start!~! get it towed $500 to another service center to find out the two batteries i paid for were never replaced and the batteries in the bus were more than 10 years old????????? i called christel care care to let them know of this issue and was called a nigger and told to fuck off!!@! so here i am hoping this review will bite them back in the a$$ for taking advantage of women !! plus poor customer service once they were outted !! please think before you allow this company to work on your car !!! read more

I called looking to get my motorcycle inspected. Not bring in a rush, I was planning on dropping it off. Woody said if I was there by 515, they would be able to complete the inspection on the spot. Needless to say, Woody was a man of his word. In about 20 minutes I was in and out, inspected, ready to ride. I highly recommend saying Hi to Sarge while there. He's the Rotty read more

If you read the other review, it's so similar. It's like the owner doesn't know what he's doing, and when you call him in it, he tells you to just take your car and leave. A routine oil change turned to a possible head gasket issue, to a flush, to you're ok to drive, to my car breaking down, to a not sure either your starter or a new engine. I took it elsewhere, was told somehow a piece of the starter came loose and fell off, but the engine is fine, possibly the head gasket is fine, and the engine is fine. 40 years in business I was told, maybe time to ca it a career read more

Arrived in PA after a long trip from Arizona. As my family was staying in the background near Christel I dropped in to have a "check engine" light checked. The mechanic gave me a preliminary diagnosis but suggested leave the car for further inspection. On the following Monday I called and spoke to the mechanic who turned me over to the manager to discuss my issue. Long story short, my questions must have angered him because twice he hung up on me then finally telling me that he had more important things to do than deal with me and maybe I should just come into get my car and it was "my problem". He informed me the oil change had been done and it was parked out front. After taking several other garages in the area, I took his advice and went to pick up my RAV4, only to find that they had used the wrong oil, a synthetic blend, and the oil change was billed at $48. In closing, I must say that I have never been treated with such contempt as a customer just trying to save a buck on a much needed repair 2,400 miles from home. read more