anchor installed a air handler in my home that had caused 60 thousand dollars in damages to…read moreflooring and structure. they do not have any insurance coverage and will not pay for damages

Horrible service, not honest and they don't try to help only to make you expend more money on their…read moreproducts, I payed $105 for technician visit only to said that my a/c was too old to get fix, he didn't check anything, I called different company to have second opinion and they told me that what my a/c need was only change the filter!!! And now my a/c is working!, I expend a lot money with Anchor for more than 12 years and they are not honest and not professional! Horrible shameless!

I've been a customer of GB HVAC Services for years, and they've consistently been on time,…read moretrustworthy, and there whenever I've needed them. When my HVAC system recently failed, I obtained quotes from six different companies. GB HVAC not only came in with the best price, but they were also, by far, the most professional throughout the entire process. I did a lot of research before making my decision, and one thing became very clear: the quality of the installation is just as important as the warranty. While some companies advertise 10-year labor warranties, I'd rather work with a company that stands behind its workmanship and does the job right the first time. The installation was flawless. The crew was professional, respectful of my home, and cleaned up so thoroughly that I couldn't even tell they had been there. To top it off, a senior HVAC technician came out afterward to perform a final quality inspection, which gave me even more confidence in my decision. In a market where choosing an HVAC company can feel overwhelming, I can confidently give GB HVAC Services my highest recommendation. Whether you need routine maintenance or a complete system replacement, they're a company you can trust.

Still in love with this business!…read more Brandi and Alex are AMAZING! Despite me being a delinquent on using the plan I signed up for, Brandi patiently follows up with me to try to schedule maintenance checks that my service plan includes. I've never been so happy nor grateful before for signing up for a service plan. Thank you for treating your customers so well. It's truly comforting knowing that there is a company one can rely on for homeowner adventures with heating and air conditioning!

We needed to replace an aging air-conditioning system at the house. The folks at Innovative Comfort…read moreSolutions took efforts to make sure we got the right equipment in our home for the right price. We didn't have to wait to get a good estimate, and the company was able to make adjustments to the service we requested wherever necessary. Daniel came by the house to install a 2-ton unit, a major upgrade from the dying 1.5 ton unit we used to have. This old house presented several challenges towards getting the job completed. But Daniel and the team at Innovative Comfort Solutions got everything done professionally, on time, and at a really good cost.

Updating my review. This company works hard to maintain my units. I am a landlord with properties…read morein Marietta and Atlanta. They are very quick to respond and fix the units, which is a life saver when you have unhappy tenants without heat or AC. I've tried OTHER companies in the past in an effort to find cheaper services, only to get what I paid for: unreliable and unfixed units. Now I just stick with the company who I know I can count on. I can honestly say that these guys work hard, are very reliable, and honest. Anytime I have a problem I can tell they try everything they can to keep my old units running as long as possible. My last unit must have been over 30 years old, it finally hit the end of the road. I did not hesitate when I learned it was time to replace it. I knew they tried all they could to keep it going. They made sure to give me options, explain what I needed, and why. They made it all a breeze!

I am very happy with the new HVAC system from Ferguson Heating and Air. The salesman, Chuck, has…read moremany years of experience installing HVAC systems himself. He was great about explaining all of the options and giving me enough information to do a cost benefit analysis on various systems. He went over the payback period on different sizes of systems, heat pump vs. traditional heating and air systems, and whether to replace the upstairs unit at the same time as the downstairs unit. He answered all of my questions and did not try to up-sell me. He told me everything I needed to know to make an informed decision. Thank you!

I recently set up a yearly maintenance contract with Ferguson Heating and Air. The service tech was…read moreon time and efficient. In my case, they didn't have a filter for the size required for my HVAC system, but agreed to order it (no extra charge).

Don't trust the 10-year warranty. I had a contract with Clout Home Services, and they decided 3…read moreyears into the contract that it was undersold and they were no longer going to honor it. They then claimed that the part of the company that supports Buford, GA, was sold to a California company. When I called the company in California, they had never heard of Clout Home Services of Chamblee / Doraville, GA. P.S. My contract with Clout was for a complete system, including all ductwork being redone and an air cleaner.

Worst HVAC company around. Customer service is beyond atrocious. Current ownership worse than the…read moreprevious. Inherited a company that went bankrupt and we got the short end of the stick all around. Our HVAC is messed up after one month of usage, after several service trips to identify what the problem was and several dollars later, still not working properly. Stay far away.

I had an issue with my a/c unit not cooling at all. Air would blow, but it was not cold. I…read morecontacted them through Yelp, but they had me call in anyway to schedule an appointment. Their availability was good and so I scheduled. The technician arrived on time and was very friendly. He diagnosed the problem and provided the repair and approximate cost (I needed more freon, so the price was set per pound, but there is no way to tell how much I needed). I thought the pricing was fair and the only issue was that the technician thought the service we needed to be added on top of the repair fee. I was told in messaging, which I had to show him, that if a repair was done, the service fee was credited toward the repair. He had to call the office and this took some time, but eventually it was straightened out and our A/C was back to normal!

So far this company has been amazing. They have been quick with scheduling and getting a quote to…read moremy husband and I for a new system install that will replace an old unit. The owner and his son came to the house and were very nice and professional and explained to me what would be best for our situation. I will add more to my review when we have the service completed. I really can't figure out why the other review is so poor. You can't review a company with one stars if you don't like the price. That really isn't a fair review.

Nice people, avoidable problems cost me several days and somewhere north of $1,500…read more Everyone at Certified Air Care are very nice and did quality work. I used them for years to recharge my system. After techs determined my single stage system was beyond repair. I opted to replace it with a variable speed unit. I was told that I needed to replace my water heater, because the new unit was wider than the opening, and was being blocked by the water heater. The job was not specified correctly, nor double checked for compatibility. The indoor unit that was installed was not compatible with the outdoor unit. At the end of the 2nd day the correct parts will installed to get the now 2 stage system functioning as a 1 stage system. The 3rd appointment was a no show. The 4th appointment verified that an additional $300. In parts would be needed, but not in stock, and would require a 5th appointment. The new unit was narrow enough to fit past the old water heater. $1,200. For a new, lower quality, water heater was a needless expense. I opted to complete the install myself, pulled new wires, installed thermostats zone control board and programmed both the control board and the inside. They worked with me with pricing, but I would have ended up with a higher quality system for less money, days earlier. Really nice people.

We soooo appreciate the prompt response to our needs. Thought it was our Capacitor, turns out it…read morewas algae build up In our drain. Saved us LOTS of money. Our technician, Stan, was so professional, so courteous and so helpful. We will not use anyone else with our HVAC needs. With the heat temperature rising, we understand the wait to get service and will gladly wait on them next time.

This is an update to my previous glowing review singing their praises. Unfortunately, they did not…read morestand the test of time and I definitely would not recommend Maintenance Unlimited to anyone. The good news is that I suffered the headache others can avoid :) First, the prior work done was not completed and I was hoping they would come back to finish the project properly so that all the systems installed or modified can function correctly. They didn't show up after 2 months of scheduling and constant rescheduling of appointments. All the folks (Darrell & Pam) I mentioned in the previous review turned out to be unreliable - excuse upon excuse. I eventually gave up and found another provider to fix up all their mess and wrap up the project correctly. Second, there were several competency issues with the duct work done. A few examples are: 1) should the supply from an ERV that outputs 200 CFM be connected to the plenum of an HVAV that outputs 2000 CFM? A pro should know that the HVAC will win and blow air back into the ERV. 2) Similarly, should the supply from a Dehumidifier that blows ~100 CFM be connected to the same HVAC plenum? These are seemingly basic air flow considerations any HVAC pro should know. 3) They put only 2 returns (14in and 10in flex ducts) on a 2000 CFM HVAC. I'm not an HVAC pro but even I knew this was not enough return. I had to point out to Darrell to use a duct sizing calculator to figure out how much return was still missing. 4) They couldn't wire my thermostat (Nest - latest gen) to the dehumidifier (Aprilaire E080) correctly too. So many red flags... Third, as a last resort, I called the office to ask to speak to a manager/supervisor. It seems that office rep is pre-programmed to state someone will call back "at their earliest convenience" with an unpleasant attitude to boot. After more than 3 weeks, no call back. Overall, my experience started well but crashed badly. Life is about lessons and even better when you can learn from others' failures. This was a nightmare over a 5 month period and I hope nobody experiences this with them again.

They arrived 3 hours late, then took 10 minutes to reprogram my thermostat, but never mentioned…read morecost of repair until the repair was done. They offered to waive the $99 service fee, but then tried to charge me $99. I asked the serviceperson how much the repair was, aside from the service fee, and he said $50. Then they finally send me the invoice again and they're charging me $80. Won't use them again.