Had Discount Plumbing & Repair come out for a small issue at my place. The technician showed up on…read moretime and explained what needed to be done, which I appreciated. The repair itself was handled fine, but the final cost felt a bit higher than I expected for the size of the job

Amazing! This company is great through and through. I have been using them over 10 years and I've…read morealways been a satisfied customer.

Happy to say that I had a great experience with Plumbing to a Tee…read more A piece of the face plate / ring around the tub drain had corroded / rusted and cracked off. The missing piece was causing water to leak through the floor / downstairs whenever we turned on the faucet. Responsive - * Responded to my texts quickly and was able to come out to take a look within 48 hours. Communication - * The owner, Rashad / Mr. Patterson, texted me to let me know he was going to be running about 30 minutes later than our scheduled time. * Once he took a look at my plumbing issue, he provided a detailed, thorough explanation of exactly what the process would entail. Price - * He was willing to work within my budget to get the job done. Other - * He's licensed, bonded and insured. * He warranties his work. * He's willing to provide written estimates and invoices. * While here replacing my tub drain, he actually took a look at my kitchen sink and resolved an issue with the faucet (installed a few months ago). The faucet was installed by a handyman and he'd failed to tighten the faucet and faucet handle and I'd been dealing with it for months. Mr. Patterson tightened the base of the faucet down AND tightened the handle AND moved the hose weight to the appropriate spot - at NO ADDITIONAL cost.

Excellent work installing my hot water heater. I love the videos showing how you do the work. And…read moreyou are not trying to break the bank vault !! Thank you for being there for me in my emergency !! God bless you !!

Woke up on a Saturday morning to sewage flowing into the basement. Called Non stop plumbing as they…read morehave helped us in the past. Brandon was at the house in 45 minutes, his "camera guy" arrived 15 minutes later. Camera guy confirmed our sewer service line from house to street has collapsed. House is 100 years old. This information was ready 1 hour from the time I called their main number. Response time was impressive. The crew then began digging up a new trench in the front yard, and offered to run a new water line at same time for a reasonable cost, since the trench was already dug. We appreciated the offer. After completing the work with our toilets again flushing, we were informed that the estimate had gone up due to complicated structures that had to be dug around in the front yard. The yard didn't change since they provided an estimate, so I was not inclined to pay the extra amount beyond the estimate. In the end, we split the difference, the crew did work far longer than expected and also didn't damage anything in the front yard, which was appreciated. I recommend Non stop plumbing, Brandon and team did navigate a challenging trench digging, they were responsive and they did get the job done. If your house is 50+ years old, I would recommend just replacing your sewer service line proactively. Also, your homeowners insurance may have an extra add-on to insure your service lines, I highly recommend you add that to your policy. A service line replacement will cost $10,000+

Non Stop Plumbing literally saved me so much time and anxiety. I had my tenant facetime me at…read more10:50pm on a Wednesday night and point the camera at the ceiling where water was GUSHING into my dowstairs area across two rooms... I FREAKED OUT! I called Brandon and he told me to calm down and that everything would be alright and that he would get his remediation team out first thing in the morning to handle the clean up. The issue was a ruptured ice maker water line on the freaking fridge... He told me not to worry, they delt with this issue all the time. It is just something that happens and the best part; in this case it was COVERED BY INSURANCE :''') BLESS. He reccomended an amazing remediation team that he works hand in hand with and together they worked with my insurance. I really was grateful to have him hold my hand and walk me through the steps. I had no idea what to do. I always appreciate the expertise and a knowledgeable plumber. They have for sure helped save me time, money, and decreased my blood pressure. They have replaced replaced my toilets on a seperate occasion before I rented my home out and was able to advise me on which toilets were better tyhan others and fix them to where they weren't rocking lol... BBP...IYKYK. HA. But, I was just choosing cheap toilets because it's a TOILET lol, I had no idea they made different heights, widths, seat combos, bowl combos or had differing levels of suction and durability. I know now! FYI rocking toilets cause deeper issues. "Wax ring issues manifest as a wobbly or unstable toilet, water pooling around the toilet's base, damp or spongy flooring, persistent sewer odors, or mold growth, indicating a compromised seal between the toilet and the floor flange. These problems stem from improper installation, causing uneven compression, or from age and wear, allowing water and gases to leak. Addressing a failed wax ring is crucial to prevent extensive water damage and subfloor rot, often requiring a professional plumber for replacement. " My wobbly toilet broke the flange and caused more damage than just a toilet. YOUR WELCOME Long story longer.... I won't call anyone else.

These are my go-to plumbers! They've always been out within a few days (non-emergency), great…read morecommunication, and have done great work.

Prompt response and professionalism! They were direct and helpful with the process. They were easy…read moreto deal with and efficient in arranging a meeting time.

The tech never showed up to the appointment. No call nothing. I was told he would arrive between…read more5-7pm. My original appointment was scheduled between 4-6. My appt was rescheduled cause I received a call at 3:30 saying a tech could come, well I was still at work. Yeah I'm good on this company. First time experience trying to potentially use them

Called and was quickly scheduled but the woman who scheduled was rude. The woman who I got a missed…read morecall from was rude. So I called back and canceled. If you don't like your job or people, you all are in the wrong business. I won't spend where I'm not respected.

Reasonable humble did a great job done can't complain and…read moregrateful and blessing you so with him specially as a single woman, he didn't go over my head with the prices done in a sufficient timely manner thank you very much JB.

They had good customer service, were responsive and knowledgeable will definitely use again.read more

Very knowledgeable and professional technicians. I have used this location twice. Very prompt with…read morescheduling and providing quick estimates.

called Roto-Rooter to handle a few bathroom repairs replacing the overflow valve in my toilet, a…read morefaucet, and the toilet's shutoff valve. Nothing out of the ordinary, just standard plumbing work. The technician Suman who came out was genuinely great. Professional, courteous, and clearly knew what he was doing. No complaints there whatsoever. The problem? The quote came in at $1,300. For those repairs. I nearly fell off my toilet (the one that still needed fixing). That pricing is simply impossible to justify for the scope of work involved, and I couldn't in good conscience move forward with it. It's a shame, because the service experience up to that point was solid. But when your pricing is this far out of line with reality, it makes it hard to recommend or return. Do yourself a favor and get a few quotes before committing to Roto-Rooter.