I am very happy with the new HVAC system from Ferguson Heating and Air. The salesman, Chuck, has…read moremany years of experience installing HVAC systems himself. He was great about explaining all of the options and giving me enough information to do a cost benefit analysis on various systems. He went over the payback period on different sizes of systems, heat pump vs. traditional heating and air systems, and whether to replace the upstairs unit at the same time as the downstairs unit. He answered all of my questions and did not try to up-sell me. He told me everything I needed to know to make an informed decision. Thank you!

I recently set up a yearly maintenance contract with Ferguson Heating and Air. The service tech was…read moreon time and efficient. In my case, they didn't have a filter for the size required for my HVAC system, but agreed to order it (no extra charge).

I called Christian Brothers to change a thermocouple on my furnace. They said since the furnace is…read morean old unit (it is) they didn't want to replace it. Explaining to me that the heat exchanger was cracked. They instead quoted me a new furnace ($3400.00). I called another contractor to look at the furnace and change the thermocouple. They tested the heat exchanger as well and found no cracks. They changed the thermocouple, and the furnace is working fine. I would not recommend using Christian Brothers for HAVC work.

Christian Brothers is still providing awesome service. My A/C went out the day I was scheduled to…read moreleave on a work trip for two weeks. When I returned from my trip, I only had one day - a Saturday before heading out again on Sunday. I called Christian Brothers and explained the situation and even though they were already booked for that Saturday, they made an appointment for me anyway. (Brenda, the office manager, is awesome!) The owner, Mr. Ashby, came by that Saturday, looked at my furnace and gave me three options - a patch, a souped-up patch, and a replacement. Since I still have dreams of selling my house and running away to Europe, I selected the patch. I went out of town for another week and half, returning in time for the July 4th holiday, and although the Christian Brothers office was closed on Friday, July 5th, a service tech, Brian, came by to install my new motor. He was very nice and as informative and awesome as all the Christian Brothers techs have been. And my A/C is up and running, just in time for me to head out again. Christian Brothers is still five stars for me.

Nice people, avoidable problems cost me several days and somewhere north of $1,500…read more Everyone at Certified Air Care are very nice and did quality work. I used them for years to recharge my system. After techs determined my single stage system was beyond repair. I opted to replace it with a variable speed unit. I was told that I needed to replace my water heater, because the new unit was wider than the opening, and was being blocked by the water heater. The job was not specified correctly, nor double checked for compatibility. The indoor unit that was installed was not compatible with the outdoor unit. At the end of the 2nd day the correct parts will installed to get the now 2 stage system functioning as a 1 stage system. The 3rd appointment was a no show. The 4th appointment verified that an additional $300. In parts would be needed, but not in stock, and would require a 5th appointment. The new unit was narrow enough to fit past the old water heater. $1,200. For a new, lower quality, water heater was a needless expense. I opted to complete the install myself, pulled new wires, installed thermostats zone control board and programmed both the control board and the inside. They worked with me with pricing, but I would have ended up with a higher quality system for less money, days earlier. Really nice people.

We soooo appreciate the prompt response to our needs. Thought it was our Capacitor, turns out it…read morewas algae build up In our drain. Saved us LOTS of money. Our technician, Stan, was so professional, so courteous and so helpful. We will not use anyone else with our HVAC needs. With the heat temperature rising, we understand the wait to get service and will gladly wait on them next time.

This is an update to my previous glowing review singing their praises. Unfortunately, they did not…read morestand the test of time and I definitely would not recommend Maintenance Unlimited to anyone. The good news is that I suffered the headache others can avoid :) First, the prior work done was not completed and I was hoping they would come back to finish the project properly so that all the systems installed or modified can function correctly. They didn't show up after 2 months of scheduling and constant rescheduling of appointments. All the folks (Darrell & Pam) I mentioned in the previous review turned out to be unreliable - excuse upon excuse. I eventually gave up and found another provider to fix up all their mess and wrap up the project correctly. Second, there were several competency issues with the duct work done. A few examples are: 1) should the supply from an ERV that outputs 200 CFM be connected to the plenum of an HVAV that outputs 2000 CFM? A pro should know that the HVAC will win and blow air back into the ERV. 2) Similarly, should the supply from a Dehumidifier that blows ~100 CFM be connected to the same HVAC plenum? These are seemingly basic air flow considerations any HVAC pro should know. 3) They put only 2 returns (14in and 10in flex ducts) on a 2000 CFM HVAC. I'm not an HVAC pro but even I knew this was not enough return. I had to point out to Darrell to use a duct sizing calculator to figure out how much return was still missing. 4) They couldn't wire my thermostat (Nest - latest gen) to the dehumidifier (Aprilaire E080) correctly too. So many red flags... Third, as a last resort, I called the office to ask to speak to a manager/supervisor. It seems that office rep is pre-programmed to state someone will call back "at their earliest convenience" with an unpleasant attitude to boot. After more than 3 weeks, no call back. Overall, my experience started well but crashed badly. Life is about lessons and even better when you can learn from others' failures. This was a nightmare over a 5 month period and I hope nobody experiences this with them again.

They arrived 3 hours late, then took 10 minutes to reprogram my thermostat, but never mentioned…read morecost of repair until the repair was done. They offered to waive the $99 service fee, but then tried to charge me $99. I asked the serviceperson how much the repair was, aside from the service fee, and he said $50. Then they finally send me the invoice again and they're charging me $80. Won't use them again.

are home owners for the past 30 years. Weldon Smith has serviced our HVAC System for about that…read morelong. No they are not the original installers. we are very selective on who we allow to service and or replace anything in the house. We did a lot of research/shopping on the HVAC systems. They have come along way in the way of technology today. We started our research on looking for discounts and had 7 estimates. All but one tried up selling us what we didn't need, one wanted to relocate the system. All but one prices were ridiculously high. You know the old saying "You pay for what you get", if you are looking for discounts and cheaper prices just be careful. Kaleb was upfront with everything. He installed the system in one day. very hard worker indeed. We are very happy and happy with the service install and the price was very fair. All I have to say if you are looking for it to be done right the first time and getting a fair shake then Weldon Smith is the one for you.

Highly recommend Weldon Smith for your heating and cooling needs! Caleb is absolutely amazing;…read morefriendly, thorough, knowledgeable, and trustworthy. They go above and beyond to make sure that you're comfortable. Caleb replaced out 20+ year old unit and fixed the shotty ductwork that was installed when the house was built. He also recommended an insulation company that did a great job; good people know good people.

Innovative Mechanical HVAC continues to impress me with their expertise, reliability, and truly…read moreexceptional customer service. Every visit is handled with professionalism and care, and I always feel confident that the job is being done right. My technician, Tykee, is outstanding. He's consistently professional, extremely knowledgeable, and takes the time to explain every step of the work being completed so I fully understand what's going on. If you're looking for an HVAC company that combines technical excellence with genuine customer care, Innovative Mechanical HVAC is the one to trust. Highly recommended.

Our upstairs A/C unit stopped producing cold air yesterday and we awoke to find our AC running but…read moretemperature rising. Called Chad and he said they were booked solid but he would get to us sooner or later. At 9:40 pm we called him and he said they were 20 minutes out. The guys had been working since 8:am that morning but at 10pm they showed up. Turns out a cockroach had short circuited our capacitor which they had to replace. Legendary customer service indeed. You just don't find that anymore.Thank you Chad!

Has shown up every time, consulted and come through with repairs. Fair, fast, honest and therefor…read morea gem in any business. So glad to know him and have recommended to al my friends.

I'd just bought a home, have never owned a home with an HVAC before (had mini-splits in my North…read moreEast home) and know nothing about how HVAC works, etc. I was praying I'd find an honest company that is not trying to make you just spend a ton of money. Found that in Porter. He came on time, told me exactly what was needed, took care of it fast and was professional, thoughtful, trustworthy and just an overall decent human being. Mr Porter is probably one of the most honest contractors I've met and provided incredible value. I now know a bit more about my system and am so grateful I didn't end up with a company that would take advantage of my lack of knowledge about HVAC. I'd give him more stars if I could and will call him again!

I turned on my A/C unit at 2am Tuesday morning - for the first time ever this summer - thanks to a…read morebad stomach flu or food poisoning. I had chills and fever. So imagine how much worse I felt when I went downstairs the next morning - only to discover that the entire downstairs was flooded. ARGH! I turned the unit off and scheduled an appointment with my regular A/C guy. He said he wouldn't be able to get out until this Saturday - but since the whether was so mild - and would be until Saturday - he recommended just shutting the unit off until then. No worries, right? So I turned it off. Only to discover yet another puddle of water overflowing into the family room again the next day. I figured I needed someone ASAP . . . so . . . I went on nextdoor.com and found a posting with several replies / recommendations - and Wade Heating was one of the posts with a glowing recommendation. I called about 5 minutes after 5pm - and left a message for the after hours team. A service technician called me back less than 20 minutes later and quickly put my mind at ease. He was kind, patient and courteous. He asked me several questions and took me a through a checklist of trouble-shooting tasks. He did not attempt to alarm me - like a less scrupulous person might have done - and explained to me why I might have been seeing the additional water a few hours later. He suggested that I give the office a call the next day - and I did. Great customer service so far!

I SUGGEST YOU TAKE YOUR BUSINESS ELSEWHERE AND SAVE YOUR MONEY…read moreI have used Wade Heating and Air for years. I assumed they were giving me the standard pricing and didn't do my research. I had one unit go out in Sept of 2017 and the other in 2019. I have spent well over $15,000 on two A/Cs and two furnaces. It was a rental unit so I went with the cheapest route. They kept calling me back to increase the price. How does a new A/C unit NOT fit an older furnace? It looks like you taped the two together anyway!!! Now it's 2020 and the house is being sold. The home inspector states the downstairs furnace doesn't work. I am 2 hours away and working so I call Wade heating and air. They come and put 2 AAA batteries in the thermostat and it works. Anthony there at Wade charged me $24.36 FOR 2 AAA batteries!!!! I understand the $79 service call charge but who do you think you are charging me $24.36 for 2 AAA batteries. I looked back on the 2 furnaces and air conditioners that I purchased and was way overcharged for those also. I will never use wade heating and air again. I would recommend you take your business elsewhere and save your money!