I reached out to a few doulas and felt an immediate connection with Alexis. From the first moment…read morewe spoke, she was so generous with her time and wisdom, as well as personal anecdotes to help me get a better sense of the types of scenarios we should be thinking through. She also helped me navigate the world of prenatal care - sharing the names of a wonderful birth class, prenatal masseuse and chiropractor that kept me in decent shape up until my birth. During labor, Alexis was a perfect partner to my husband and me. My labor was long, and having Alexis there with us meant that I always had a rested partner to help me through labor. She also helped us navigate the many decisions that inevitably arise during birth, and I can honestly say that while it didn't go according to "plan," it was one of the most beautiful moments of my life and I give Alexis so much credit for that. She's incredibly passionate about what she does and even after birth, was an incredible resource and partner to us in those early, uncertain weeks. We're lucky to have her in the Bay Area!

This is a long over due review. Alexis was my doula for the birth of my second son (7/24/14). My…read morehusband and I couldn't have done it without her. I contacted Alexis late into my pregnancy because I really wanted my second birth to be without an epidural. I didn't have the best experience with my first birth and I really wanted this time to be different. Alexis reassured me that this was a different birth and that my body was meant for this. From the moment I spoke to her I knew she was meant to be a doula. She is super calm and sweet and you can tell she loves what she does. We met shortly there after and I didn't have to interview anyone else (although I spoke to many over the phone). I wasn't too happy with my doctor at the time and Alexis not only knew who he was but helped me research other doctors and suggested many others to me.. She always responded to all of my silly questions and concerns and helped me come up with a birth plan. The day I went into labor I called Alexis and she gave me the option to come over or let me keep laboring on my own at home and meet me later. I felt calm and confident so I stayed in the tub and labored from home and stayed in touch with her. She could tell just by talking to me if I was close or not. When the time came I called Alexis and we met at the hospital. I can honestly say that thanks to Alexis I was able to have an un-medicated birth, my husband said it was the best money we have ever spent (and he was hesitant about getting a doula). Alexis helped me through the contractions and helped me remain calm. She even stayed long after to help in any way that she could. The only regret I have is that I didn't take any pictures with her that day.

We brought in Milan to help out with our 8 week old son; we needed help managing and improving on…read morehis daytime sleep, as well as a bit of a support on (and reprieve from) the demands of first time parenthood :) She was wonderful in so many ways. she took the approach of following our lead in terms of schedule and preferences with our son, since we'd been on our own in the daytime for 2 months by the time she came in, but she made suggestions and provided advice along the way that's proved very helpful without ever being overbearing. She has great instincts and is very knowledgeable, and for situations where she hadn't directly experienced something before, she tapped into her doula network to get advice and was ready to try a bunch of ideas until one stuck. A good example: my son randomly decided to start rejecting the bottle after having taken it since birth; we tried some things until it turned out to be that I couldn't be in the same room as him because of his preference for nursing. She's also so warm and thoughtful, and made an instant connection with my son (and with me!)

Milan was an absolute lifesaver when I came home from the hospital. We initially hadn't planned for…read morea postpartum day doula but I quickly realized that help during the day would be needed. From day one Milan gave me the confidence I needed to care for my newborn. She helped us with the first bath, made sure I stay hydrated and came up with ideas on how to get the baby to nap. She also brought her own wrap baby carrier. Thanks to her I was able to actually enjoy a long hot shower while the baby enjoyed contact naps. She also guided me through meditation when I was worried about my baby's weight gain. What I appreciated the most was her ability to get things done with little guidance, never making me feel like I'd need to find the energy to explain something to her. She prepared a sitz bath, helped me put the dishes and the laundry away or showed me how the Snoo works. Even though she isn't working with us anymore I still hear her reminders to stay hydrated while breastfeeding and to trust my instincts when I make a decision for the baby. Thank you, Milan!

Hiring Meleah was one of the best decisions we made as first-time parents…read more She was an incredible resource throughout pregnancy, helping us prepare for labor, birth, and life with a newborn. When labor finally arrived, her support was invaluable. She brought a calm, reassuring presence, helped us navigate decisions, and was a tremendous advocate and source of encouragement during a long and emotional experience. Having her with us at the hospital made a world of difference. After our daughter was born, Meleah continued to be an amazing source of knowledge and support. Whether we were struggling with feeding challenges, babywearing (she wrote a book on it!), sleep deprivation, or just trying to figure out what was normal, she always helped us find a path forward and gave us confidence as new parents. Meleah combines deep expertise with genuine compassion, and it's obvious how much she cares about the families she works with. We are incredibly grateful for her guidance and would recommend her without hesitation to any expecting parents.

As a first time mom, I can honestly say that I don't know what I would have done without Meleah! In…read morethe months leading up to my due date, Meleah helped me build my birth plan; she provided reading material that discussed the pros and cons of each decision I needed to make and then went through them with me, answering any questions I had, so I could make informed decisions. She even covered contingencies that I hadn't even considered. She also worked with us on techniques for coping with labor pains and guided us through what to expect once I was in labor. When my induction did not go as planned and I completely lost trust in my doctor (who made some very questionable recommendations), I was SO grateful that I had Meleah by my side every step of the way to make sure I understood my options and help me advocate for myself. She was then with me during my c-section, narrating what was happening and snapping pictures when my son was delivered. Then, when he was taken to the NICU for a brief period after delivery, she stayed with me, keeping me calm and relaying any news from my husband who went with our baby. It was definitely not the birth we had planned, but I feel so fortunate that Meleah was there guiding us through it. She also went above and beyond after the birth and was an immense support to us during our first days home with a newborn. She gave us helpful tips on breastfeeding, swaddling, and baby wearing, and helped us locate additional postpartum support when we found we needed it. She really cares about her clients and is amazing with babies! You can tell that she has found her calling and really enjoys what she does.

We had an outstanding experience with DOULAS by the BAY. They matched us with Mary Ann Cherie…read moreWolowski, who was with our family for the first eight weeks after our baby was born. She started right on the day after delivery while we were still at the hospital. This was incredibly helpful because it allowed my partner to focus on caring for our toddler while I recovered from my C-section and bonded with our newborn. Mary Ann was exceptional in every aspect of newborn and postpartum care. With her background as RN and an experienced nanny, she confidently took charge from day one. She handled everything--from swaddling and keeping the baby on a feeding schedule to making sure I stayed on track with pumping. She always had my pump parts cleaned, sterilized, and ready to use, which made those early weeks so much easier. She also gave me invaluable breastfeeding support. Thanks to her guidance, I established a full milk supply within just three days of my C-section, and I'm still successfully breastfeeding. She also referred us to an amazing lactation consultant who was an absolute game changer. Mary Ann was meticulous about everything baby-related and followed best practices in every detail. Her logging and tracking were incredibly thorough, giving us complete peace of mind. She was professional, respectful, organized, and kept everything spotless. The greatest gift she gave our family was rest. There were moments when it almost felt unreal how much recovery time my partner and I were able to get because we trusted her completely. She would even bring me a glass of iced water wherever I was--a small act of kindness that made a huge difference in my recovery. Because she took care of so much, I was able to focus on postpartum healing and even carve out time for simple self-care, like getting a haircut. Although her primary responsibility was caring for our newborn, she also formed a wonderful bond with our toddler and always made him feel included. She consistently went above and beyond by helping keep our home clean, making countless trips up and down the stairs without ever complaining, and never leaving before everything was tidied up--even if it meant staying a little past the end of her shift. We're incredibly grateful to Doulas by the Bay for matching us with someone who fit our family so perfectly. The agency made the process smooth, and Mary Ann exceeded every expectation we had. We wholeheartedly recommend Doulas by the Bay to any family looking for expert postpartum support. They gave us the gift of rest, confidence, and a much smoother transition into life as a family of four.

I reached out to find a birth doula and the initial meeting giving an overview of how they work was…read moreclear and straightforward. Doulas through this company are employees (not independent providers) and they stress that this is really good for always having a backup. We were then matched with 2 doula candidates and the scheduling process was easy and professional. However, we ultimately felt that these candidates were not properly trained or vetted. We never received any materials such as CVs for the doulas. The first doula said right away that she had never been a birth doula before and we would be her first birth. Her only experience was that she had been a night doula before. I was shocked that she had never even shadowed another birth doula as part of her training as a company employee. Bless her heart for being honest, but I did not want to pay to be her guinea pig. After this, I requested an additional candidate, but I was told the other one should be great. The second doula was also not a good fit. She kept emphasizing that at previous births hospital staff did not believe she was a birth doula (and thought she was just a family friend). It became clear why. I asked about her qualifications and she said she's working on her bachelor's degree even though she already has a master's degree. I thought this was strange and asked some follow up questions and ultimately could not determine what degree she had (maybe an associate's degree) or didn't have (definitely did not already have a master's). I also asked some basic medical questions about pain control and epidurals and she was not able to answer them. Ultimately we were able to find a wonderful birth doula through another matching company - experienced and with a real master's degree (in public health).

I found Amanda through my carrot care coordinator and she came highly recommended. She was…read moreresponsive, organized, and excellent to communicate with!

Amanda was an amazing night doula for us when our third baby came along. She is a great…read morecommunicator, trustworthy, flexible, and clearly very good at what she does! She listened to what I wanted and also made recommendations. She had our baby girl giving us 6-8 hour stretches of sleep by 5 weeks, something we never had with our first two! It was invaluable to have Amanda especially in the early weeks while I was recovering from childbirth, so I could nurse in bed and not have to diaper, swaddle, rock, etc. It was very comfortable to have Amanda in our home and I would highly recommend her!

As a new parent, the postpartum period is challenging enough without having to deal with the stress…read moreand disappointment of a difficult agency. While Stork and Sprout does have some excellent doulas on its team who provided great support and coaching, my experience with the agency's leadership was overwhelmingly negative. We had a particularly difficult time with Brittany. She demonstrated a pattern of manipulation, gaslighting, and lying, both to us and, from what I understand, to her own employees. Our contract promised consistent coverage, but the scheduling was erratic and communication was poor. We were left to wonder many nights if we would have support, and for several weeks, we only received 1 to 2 days of support instead of the 6 to 7 we paid for. When we requested a refund for the services not provided, Brittany refused and even fought our bank with out-of-context emails and more lies. She claims she "offered a refund" but is even today refusing to honor it as she says in the response. The lack of professionalism extended to some of the staff as well; one sick doula was sent to our home and intentionally caused our newborn physical pain. Brittany treated us like we were the difficult ones and responded with empathy-less chatGPT emails to manage the situation. We were also led to believe we would have one primary doula with a backup, but over the course of our service, we had seven different doulas come to our home. This complete lack of continuity made an already difficult period even more stressful. Based on my experience, I would advise new parents to skip Stork and Sprout and work directly with an independent doula. You will not only save the 30-40% extra fee the agency charges for scheduling, but you will also avoid the toxic and difficult management. This experience is unacceptable for a service that costs tens of thousands of dollars and demands payment upfront months ahead of providing the service. We were not able to switch easily due to the inflexible Carrot reimbursement process through the employer.

I truly couldn't have accomplished my VBAC goals without the incredible support of the Stork and…read moreSprout birth doula team. From the very first moment I needed them through labor and all the way until I was settled into the maternity floor with my new little boy, they were there every step of the way. Their calm presence, deep knowledge, encouragement, and advocacy made all the difference during such an intense and meaningful experience. I felt supported, empowered, and never alone. I am beyond grateful for their care and dedication and would wholeheartedly recommend Stork and Sprout to anyone preparing for birth--especially those pursuing a VBAC.

I am so incredibly happy that Becca was our doula for our hospital birth. This was my first baby,…read moreand I knew that all I wanted was for the baby to be healthy and to avoid an emergency C-section if I could. We met with Becca and knew right away that she was the perfect person to help us in preparing for and giving birth. She immediately set us at ease by assuring us that the hospital we chose had an excellent Labor and Delivery team. She was 100% right about that, and everything else. She helped me trust myself and my body. I never thought I would have such an amazing and thoroughly happy birth experience. Becca really cares. It meant a lot to us that she also visited us after the birth to check in and provide some very welcome support. If we have another baby, we will definitely work with Becca, again!

I could not imagine my first birth without Becca! From the very first phone call, I felt an instant…read moreconnection with her--she's such a kind, caring soul and a true expert in her field. One of the things that impressed me most was how seamlessly she read the dynamic between me and my husband. She always knew when to step in with support and when to step back and give us space. That balance was invaluable during such an emotional, vulnerable time. When my birth plan didn't go the way I had envisioned, Becca's expert advice and calm presence gave me so much security in the decisions I had to make. She helped me feel grounded, informed, and confident every step of the way and encouraged me to listen to my instinct and body. Another aspect of her support that you simply can't put a price on is how connected she is at Kaiser. She knew nearly every midwife and nurse, and because of her strong relationships there, I felt reassured that the care I was receiving was exactly what I needed. Her presence gave me an extra layer of trust in the whole process. Becca communicated beautifully, supported us with such compassion, and helped make my first birth experience one that I will cherish forever. I can't recommend her enough--if you're considering a doula, Becca is truly one of a kind! Thank you so much Becca!

I highly recommend Khatherine of Duyan Care! She was the first night doula we've ever worked with,…read moreand immediately put us at ease with her friendly, professional and knowledgeable demeanor. Khatherine took incredible care of our son for three weeks and also helped with breastfeeding tips as we'd been having a lot of trouble with our baby's latch; despite working with multiple lactation consultants, it wasn't until Khatherine observed and provided some helpful feedback that my latch drastically improved and pain subsided almost immediately. Khatherine was gentle and calm with our son, and treated our entire household with care and respect. She would wash our bottles, fold any laundry, leave our space tidy and provide in-depth notes on her night shift which provided invaluable information. It was evident she is passionate about her job and truly cares about the babies and families that she works with.

We cannot recommend Rita M. highly enough! She was our night nurse for first born and was with us…read moreon our very first night home from the hospital. As first time parents, we were learning as we went, but Rita immediately brought a sense of calm into our home. From night one, Rita was warm, attentive, and genuinely listened to every one of our needs and concerns. She quickly felt like a member of our family. She actually held our baby for the majority of the night, which, to us, was truly above and beyond. This allowed us to get much needed rest and gave us complete peace of mind, knowing he was in the best hands. Those first six weeks with Rita were invaluable. As a first time mom, I was truly able to rest because I completely trusted her. She was also incredibly knowledgeable and supportive with breastfeeding, pumping, and storing and freezing breast milk, answering all of my questions with patience and encouragement. What really set Rita apart was how much she cared beyond her basic responsibilities. Without us even asking, she took the time to read the instruction manuals for the bottles we were using and our baby carrier to make sure we were using everything correctly. As new parents, those extra "gut checks" gave us so much confidence and reassurance. Rita didn't just care for our baby, she cared for our entire family. She educated us, supported us, and helped us build confidence as new parents. Even now, we still keep in touch with Rita and send her updates on our little guy. We truly feel like we've made a lifelong friend. Rita M is compassionate, knowledgeable, dependable, and an absolute gift to any family lucky enough to work with her.

I wish that everyone has the privilege to feel the tenderness and warmth of Daniella's doula care…read more They held not only me and baby, in this tender time but our entire family, (our dog & cat included )! Always beautifying the space, helping to prepare nourishing food, making sure my water or tea was full, and bringing a playful & positive energy into our home! We contracted their services for support as I returned to work when our babe was around 6mo old. Although we were more fortified than the tender early postpartum days, the emotional landscape was challenging and Daniella was intuitive and attuned to helping us navigate this transition- offering time to check in on how me and my partner were emotionally, offering gentle suggestions to the ever changing baby/ new parenting landscape, and most of all tuning in to our daughter's cues to advocate for her needs. We knew we needed more than just "childcare" and felt so held and supported by Daniella through it all. We love our Tia Yella!

Daniella is a natural and talented postpartum doula who supported me and my husband with our first…read morenewborn baby when we had very little help our support due to the pandemic. Daniella brought an energy of care, focus, and structure to the chaotic and challenging time that is adjusting to life with an infant and recovering from birth. They taught us so much about what the body needs to heal, the optimal conditions for a baby to sleep and burp and rest, etc, and cooked me the most delicious and nourishing food that she would serve to me *in bed* usually with flowers on top. Any family is lucky to work with Daniella!