Customer service!!! particularly a Racist name Kyle in the lighting department. He needs trained on…read morehow to treat customers regardless of their skin color and not all blacks try to beat the system. He really made me walk away without purchasing anything but distaste for Menards. It was horrible how that man treated and spoke to me over a mistake he made. Never once apologizing only making excuses for his behavior. A manager offered to make the price right however the damage was already done.

I stopped in Sunday april 6th for 1 pc of 12ft vinyl soffit 146-1444 to replace some from wind…read moredamage. I was told it was kept outside. No idea where to look. I went into the pickup area and asked. The associate called on his radio and was told where to look. I couldn't hear the reply. The associate told me to go to barn one and pointed. I drive over in that direction to see 2 barns numbered 19 and 20. They were the only barns in that area. I pull in the first one and see a sign saying vinyl siding. I looked for 10 minutes. With no one to ask for help, I finally gave up and left. I went inside and got a refund. I will go to my locally family owned lumber yard Monday. They may have cheaper prices and convenient hours but if you need assistance outside you are better off going elsewhere.

Hardware department manager Mikal has exceptional customer service skills & knowledge, His smile…read morebrightens my day ! 10 stars for an amazing shopping experience

This is a huge place with lots of great home improvement stuff! They also had a great Christmas…read moreselection when I was there, with some pretty cute inflatable decor.

Northwest Building Resources was highly recommended to us by a friend. I was very happy from my…read morefirst contact to them to the end of the project. They were professional, on time, and under budget (happy wife)! I checked them out on the BBB and they were a A+ rated company. You can go wrong hiring pro's to complete your projects!

From the owner: At Northwest Building Resources (NBR), we’re proud to be a trusted supplier for contractors,…read morebuilders, and remodelers. We specialize in distributing premium building materials, including high-quality windows, siding, doors, metal roofing and siding, decking, Unilock pavers, seamless gutter supplies, and essential installation accessories. What sets us apart? Our commitment to delivering top-notch products and exceptional service that makes life easier, and more profitable, for our contractor partners. With an A+ rating from the Better Business Bureau and two convenient locations in Ohio, NBR is here to help you get the job done right.

What a great hardware store. They have the BEST paint department around. Couple that with…read moreoutstanding products and helpful employees. This is my go-to place. They even carry appliances! This is definitely my go-to for hardware and supplies.

From the owner: At Lugbill Supply Center we offer top of the line products in cutting edge building materials…read more Whether you are looking for a few supplies for a do-it-yourself project, or need all the materials for a new construction job, Lugbills can provide you with anything you might need. Backed by Do It Best Corp©, Lugbills has access to over 72,000 products offered in store and online.

Called the Kalida location and the gentleman was extremely rude. Online doesn't show the types of…read morelimestone and when asked he acted as if we should just know. Told them we needed 2 tons of limestone just 4 miles down the road and he said very arrogantly well how about 3 so I'm not having to come back to deliver another the next day. Also the $75 delivery fee to go 4 miles was absurd. Won't be doing anymore business with them, which is unfortunate as we always try to do business with local businesses. Delivery was fast and the driver was nice but they need to work on their customer service on the phone. They should not be treating a customer as if they're a burden.

From the owner: K & L Ready Mix is a ready-mix concrete supplier. We provide the highest level of quality and…read moreservice to our customers. K & L Ready Mix has been the leading supplier of concrete around the Putnam and surrounding counties since 1957. Contact us today for more information!