*If you have a fear for dentist read this****
I did an online request and asked for a call back. The office called me the next morning so that was great. But in my online inquiry I stated that I haven't see a dentist in a very long time. When they called me I was crying and clearly upset. I finally made a consultation to talk about this. I walked in very clean office room. Very professional receptionist, they told me to fill out paperwork. The wait wasn't long (10 min max) I was put in a room. They wanted to do an X-ray very quick and painless. I needed to get my first tooth extracted. So I was very nervous/scared. I finally agreed to get it done with a local anesthetic.
So I was in the chair and the dentist gave me two shots but my mouth wasn't num enough. So he wanted to give me more. But I physically couldn't open my mouth wider. Maybe because my abscess wasn't allowing it.(I haven't been able to even look at the back of my throat in a week) I could not open it, so he started to get frustrated with me. Then he said I'm going to put these guards on your front teeth. Which I agreed, but he couldn't get to the back of my teeth so he shoved these mouth guards in the back of my mouth, and I started to gagging and freak out. I said sorry, so he told me that I should probably be knocked out. After he said ok let's try again i said no. So he scheduled me for next. I kind of don't want to go back to him. I need a dentist that is understanding and makes me feel comfortable. Yeah, I'm 30 child that needs to be explained about everything, and need someone to make me feel comfortable because I clearly have anxiety. I Also need someone understanding. I did call the same day and they refund my full payment. They also apologize for the unpleasant experience. When I got the Novocaine my heart was pounding and I was shaky. I told the dental assistant and she was extremely understanding, also very reassuring. I just feel that everyone on the staff was great. But the dentist himself was not. He was a celebrity that just came in when everything was done for him, he does tells you what needs to be done and give you options and walks out. Anything more in depth you can ask the dental assistant. As far as price goes I feel like everything was very reasonable priced. I was expecting to pay more and would of have been willing to pay more, if the dentist himself would of be extremely understanding and sympathetic.
Staff: 5 stars
Front desk: 5 stars
Dental assistant: 5 stars
Facility: 5stars
X-ray machine: 5 stars
Pricing: 5 stars
Cleanliness: 5 stars
Dr price: 2 stars read more