working with the staff at Charles Bryan CPA is like working with the best people. They have helped…read moreus so much in so many ways. We had another CPA do our taxes a few years ago and took us to the cleaners. The staff here will help in any way they can. They will sit and talk to you, or if you call them anytime they will answer what every they can. If they have to research the answer they do and always call you back. I recommend them a hundred times over. And do. In fact I have recommended them to a couple of people that went to them and they were so pleased. If you need a CPA that is honest and works for you then give them a call I promise you will not be sorry. Thank you everyone at Charles Bryan CPA Jesse and Arlene

If I could give them 0 stars I absolutely would. This business is interested in NOTHING but the…read moreprofit they make off of you. My husband went there for our first time off a recommendation from a relative (which after this incident, they reconsidered their business and took it elsewhere. INCLUDING the relatives I referred) thinking that this would be a perfect fit. The first mistake was that they took 3 weeks to even LOOK at our taxes. We called patiently waiting to hear updates and after no returned or answered calls I started to get a bit frustrated and called several times one day until they answered. They finally called back and assured us they would be starting on it right away. 2 days later we got the phone call that everything was completed and all of a sudden we get a ridiculous number for our fee that we were not told before. And a breakdown of charges, a few changes they made on my taxes WITHOUT any approval from myself nor my husband. Initial consultation we spoke with Maria, who told us a ballpark range, which was half the number they'd given us. She told us she was not in charge of billing and that Renee was. So I asked to speak with Renee after hearing about my expensive bill. Renee told me Maria generates the billing, and the number Maria had given me was different and would never do that, and then she gave me another number that was in the middle of both. After careful consideration and unanswered questions, Renee told me to refer to the owner. I waited 6 days before he finally called me. He was the most condescending human being I have ever come in contact with. Told me to go lenient on one of his employees because they'd only been there for two years......Seriously......? ? He also told me the reason it took so long is because they have corporate taxes they're busy on, at this point I had 3 weeks until the deadline to file my taxes. He suggested an extension which would also be an extra fee. After finally finishing the problems I had had with his office he proceeded to SUGGEST that I should take my business elsewhere. I wanted to reject my taxes and do them myself, however my husband went on a limb and paid them the outrageous fee to save time, and now they've just told us a week later it will be another 4-6 weeks before we receive our refund because they were too focused on the big dogs instead of completing a return that was handed in a month prior. Not worth the stress and definitely not worth the money.

"I am incredibly disappointed with the profound lack of professionalism from Brian. I reached out…read moreto him for help regarding the verification and validation of certain numbers for myself and my partner, Lenke. Instead of offering guidance, he was completely rude, unaccommodating, and treated me like I was a criminal. He has absolutely zero customer 'bedside manner.' The conversation quickly escalated to him being aggressive and verbally abusive, culminating in him actually hanging up on me. I am still shocked by this unprovoked behavior. I would never recommend his services to anyone."

After a lot of research on area CPA's, we chose to have Mr. Bunn do our 2020 federal, IL & NC…read morestate tax returns. We found him to be very timely with his response time to our questions, efficient, and thorough. The quality of his work is top notch, and we recommend him highly.

Jeremy, knowledgeable, efficient and extremely helpful. I just moved here and was worried about…read moregetting a new accountant and he just made it seamless. I would recommend him to anyone. Definitely five star!!!!

We had an important matter with the IRS that needed clarification and an immediate response. Jeremy…read morehandled our questions and concerns with professionalism and patience. He quickly resolved the matter for us and was willing to go the extra mile to make sure the IRS was aware of our actual situation. We trust Jeremy to be our accountant and highly recommend him for any tax-related assistance you might need. With the short deadline we had, the cost for Jeremy's services was a reasonable value as well!

Mark Vitek, CPA, responded quickly to my request and scheduled an appointment for the very next…read moreday. His recommendation for deductions saved us a lot of money last year. He is reviewing my books every quarter now and I know we are in good hands. I would not hesitate to recommend his firm to anyone looking for a CPA.

They are always professional. They listen to our concerns and answer any questions. They always…read moreanswer back quickly and we highly recommend them. This is our second year and we plan to return.

I read a lot of good things about CE Thorn, and I was in the market for a new CPA, I called several…read moretimes, and they never returned my call. I will not a chase business to take my money....

Carson, at C.E. Thorn, is an excellent CPA that specializes in working with small businesses. He…read morehas been my CPA for many years, and has always been reliable. I would highly recommend C.E. Thorn to anyone looking for a high quality CPA in the Raleigh area.

I've been working with Bob Mayhew at Cary Tax for the last three tax seasons. He is very…read moreknowledgeable and helpful, especially with my unique tax situations. I used to spend hours trying to make the DIY tax software work for me and now I'm able to spend a few minutes sending over my documents and Bob handles the rest! With COVID this year Bob was able to accommodate a totally touch free virtual experience. Documents are securely updated and we communicated as needed over email/ phone. Bob even managed to find us a refund due to new tax laws! I highly recommend Bob at Cary Tax to anyone who wants a pain free way to do taxes!

Terrible service. I hired this tax advisor when launching my small business, meeting with him in…read moreadvance to prepare. By tax season, he had forgotten everything and wrongly accused me of not actually starting my business. His errors nearly cost me $30K--had I not sought a second opinion, which led to a refund. He also botched my personal return, failing to account for a significant portion of my income. When I pointed it out, his firm blamed me for providing "nonstandard income documents"--even though I gave him exactly what he requested. Throughout the process, he treated me with mistrust and skepticism about my income level. The experience was frustrating and disheartening. Beware.

Great service, reasonable prices, and way more knowledgeable than someone from H&R Block! The…read moreaccountant does all the work himself accurately and quickly and found deductions I didn't even know I had. He even came to me on my schedule. I highly recommend calling them if you have a small business and need tax prep, payroll services, or bookkeeping. They saved me a lot of money. They also provide consulting if you feel like you want to handle this stuff by yourself. I don't recommend you go it alone - give them a call.