The only reason I am giving this four stars is because Kim, I'm guessing Kim is the big boss over…read moremany locations, Kim is absolutely incredible. I had a problem with a test taken there.. the test administrator decided to follow her own opinions instead of following the actual rules of what the test states. Cassy and I went back-and-forth for a while and she said some rude things and I really do not appreciate and clearly stated that her license and opinion matter more than what the test said or what the test instructions say. Which I do understand and I commend her for trying to follow the roles best that she can, but I don't think that should give you the right to decide when something is positive or negative when the manufacturers of the test clearly say that a faint line is negative. All of that aside I was very very easily able to get in contact with higher management very quickly, which was very surprising. Kim, the woman who was finally able to resolve the issue was absolutely fantastic., she did not feed around the bush. She apologized, admitted the mistake and got the issue resolved. When I came back up here to get the form showing that my test was negative there was a little bit more confusion and I was working with Serena this time, she was also extremely polite and courteous was not snappy or had any sort of attitude, and she helped me resolve the issue in a timely manner which I really appreciated it. I would definitely recommend People to visit this location. If they are needing to take a test, I would just ask for it to not be administered by Cassidy.

The absolute best there is! On a holiday they were there when I need urgent care. Short wait…read moretime. Nancy was the perfect provider and took good care of me and my ear and sinus infection. She was an intense listener and well focused on her patient. My regular provider has failed consistently for the last two years. Nancy and HCE absolutely saved the day (and me). Have always been there for me and I am so grateful. The staff was pleasant and efficient. They ended my suffering.

I started calling this facility today around 6:20 PM. The phone would ring for over 3 minutes and…read moresome one would pickup the phone and then hang. I attempted the call 3 times and the same thing accord. They don't close until 7PM and I needed to get my blood work results from my visit the previous day. This is bad customer service. I would stay away from there after 6PM due to the fact the service may be as bad.

I had to go to the emergency room on Saturday, October 11, 2025 and the treatment and care that I…read morereceived while there was top notch. My RN nurse Amy was professional but personable. She was also very nurturing and compassionate and she cared for me as if i were her only patient. But....the doctor who treated me went above and beyond in my opinion and he made me feel like a person and not just a patient. His name is Dr. Freimer and with the exception of a couple of other doctor's ive seen there, he is the ABSOLUTE BEST!!!! He was so attentive and compassionate. He took the time to actually listen to me and then did what he felt was best for my care while accepting my input. He was thorough and extremely kind and I am so thankful that he was the doctor who was there that day. He restored my faith in believing that great doctor's who actually listen AND give the appropriate individual care still exist. So THANK YOU DR. FREIMER for being exactly who you are! I pray that God blesses you tenfold for using your gift for the betterment of mankind.

I have used several OBGYNs in Longview and Dallas and Dr. James Dozier at Christus is hands down…read morethe best doctor I have EVER been to. He is genuine, he listens, he is calm, patient, and kind. On top of that he is extremely intelligent. He knows what he is doing and made me feel secure when delivering my child. The city of Longview is blessed to have him. I can't say enough good things about him. I truly wish all doctors were like Dr. Dozier.

There really kind and helpful and helped me and gave me prescription to help me for COVID unlike…read morequick visit urgent care they told i couldn't do Anything but Kilgore quick care did and I recommend to come here and not quick visit urgent care

Receptionist came across as rude. Refused to give me my ID and insurance cards back for about 30…read moreminutes, which is uncalled for and ridiculous. Told me I was next but yet called back three others before me even though I had arrived before two of them. The whole experience came across as racist because the only ones left in the waiting are were me(a white female) and a white male. They took all the hispanic and blacks back even though we arrived and checked in before some of them. I don't mind waiting my turn but this was pretty blatant.

Had a DOT physical done there 6-1/2 weeks ago. My blood pressure was high, but passed everything…read moreelse. Doctor Flotz prescribed Lisinopril for me and was kind enough to give me a 90 day extension. He also suggested that I get a blood pressure machine so I could monitor my BP, which I did. Despite the fact that the Lisinopril made me feel horrible all the time, it did bring down my blood pressure. So I called to make an appointment and they said to just come on in and they would update my blood pressure test. I get there and was informed by the receptionist I would have to "redo the entire physical because it had been so long." Also, I would have to pay for a new physical. Really... is 6-1/2 weeks so long? I'm on social security and Medicare. I don't have a lot of extra funds. I wanted to talk to the doctor about changing my medication because the current one makes me sick, but he wasn't in. Guess I'll will have to forfeit my class A license just to feel healthier without the medication. It's all about the money...

Everso kind & efficient; you can make appts & check in online so the wait time is cut down…read more Today I was able to see Valerie Pagitt & she was a great doc! I love how she listened to me. Jennifer is who I usually see and she is really knows her stuff as well.

Everyone was very helpful and friendly. I would use them again!…read moreSometimes a smiling face in healthcare is hard to find.

Dr. Pino diagnosed my earache with professionalism and speed. His bedside manner was excellent. I…read morerecommend UT Urgent Care in Canton. JD

The girl at front desk acts like she would rather be anywhere else than being at her job. Had to…read morewait 2 hours to see someone then Ms Babbit did nothing but give me $52 worth of medicine that has done nothing and I ask her for antibiotic and steroid shot. She refused both. Thanks for ruining my Christmas.

I rate urgent care 5 stars if I could give them 20 stars I would..The whole staff treats you like…read morefamily and the doctor is amazing he takes time to listen to what's going on with his patients..Very respectful..I recommend this Urgent Care to the community..Good choice, great people..I'm Dorothy Wortham and will.choose Urgent Care anytime

Best Urgent Care in Shreveport! I had been sick for a week with no sign of getting well. My own…read moreinternist will not prescribe anything for a virus. I understand this, however, a steroid shot will give you a boost to give your body a chance to heal itself. I decided to go to UrgentCare of Louisiana one week after I became ill and 4 days of laringitus and just not feeling better. Dr. Anisha Turner is the BEST! She took tests and found I had Strep Throat. Not only did she give me a steroid shot, she prescribed me FIVE other meds that kicked in immediately and by that night I was 50% better and the next day I was 80% back to my healthy self. THANK YOU DR. TURNER! RECOMMEND HIGHLY!!!!! Great staff, treated with respect and clean facility!