Tried to contact them about wood delivery and was abruptly and rudely cut off and dismissed. This…read morecompany is a sham and apparently has no one to give appropriate customer service. I've never been treated so poorly by anyone before. Firewood Co. earned my business again. This made my decision so much easier.

used this company 2 years ago, after many unanswered calls, the owner showed up, and said all are…read moretrees need to be removed. without a care in the world, he said it's not my problem how much it costs. and never showed up or called back, after he promised he would. Before we knew he lost a very important person in his business. A person who was knowledgeable, kind and honest.I told my sister to use them, she did, and they did not do a good job, they left a mess for a downed tree, and broke her fence. she is still waiting for a call back, some explanation. it's been 2 weeks now, still nothing. All I can say is this, don't use them if you expect the same service as last time. Serious here. you have been warned. My sister is now reporting this incident to the police. Damaged property is a serious matter.

I called around and had about 8-10 quotes. There were storms in area so everyone was booked out for…read morea month. Our main concern was the massive branch hanging over our roof. Two branches next to already dropped a week apart. Hoffman scheduled us two- three weeks out but sent a crew in the meantime to remove the branch that would damage the house and may come crashing through our bedroom. Hoffman's was one of the best prices with a crane that was necessary. The office staff and workers were great to deal with and very accommodating with our extra requests! I highly recommend!

Young entrepreneur, respectful and knowledgeable over the phone, decent price and well seasoned…read morewood, i bought a 1/3 cord of cherry, he was able to drop off the load and stack it where i wanted so all in all great resource for traditional smokers! Only reason there isnt five stars was the cord wasnt 100% cherry about 95% but still worth 4.5 stars

Customer service and response is lacking…read more Not able to leave voice message, and responded to one text, when asked about delivery and timeline, I was ghosted. And no response at all to texts. I had to look elsewhere. I need someone reliable.

Fantastic sawmill and we so happy we found Charles and this place. Purchased wood for floors and…read morecannot wait to get them in. Great service and prices are reasonable . Very nice to work with Charles as well.

From the owner: Custom sawing and millworkread more

Good service and promised everything they said. Well done…read moreand yes you should use them.

We ordered firewood for our son's birthday. The website was easy to use, very clear and helpful to…read morechoose what we wanted. The price for all of the wood we received was good. The wood is great. As for the owners they are very quick with responding to questions and the delivery was perfect. We would recommend The Firewood Comapny any day! Thank You

Awesome and squeezed us in with a short notice I will use again if needed Thanks they go above and…read morebeyond which is hard to find nowadays so yes, I would definitely refer them. Thank you. Have a great day.

While cutting down my neighbors tree, they used my driveway and cracked the driveway. I've…read moreattempted to reach out and just have a conversation with someone at the office and no one returns my calls. No one told me about the cracked driveway when it happened. I'm not looking for a driveway replacement, just a conversation and yet no one reaches out. After leaving a review on google, they responded and obviously did not read the comment I left. I can't say they are bad at what they do, because they seem to cut the trees just fine, but obviously since I was not a paying customer and had something damaged on my property they will just ignore me instead of just picking up the phone and calling me to have a conversation after I have left my contact info multiple times with the operator at their business

This company did an excellent job , arrived timely ,great clean-up & knowledgeable…read more I am recommending them to all colleagues with trees. The app to upload the photos for the company to perform the review was user friendly. After the service was completed instantly you could feel a cool summer breeze flowing through the yard. Thanks Mike Jones & Sons!!!

Very responsive and great product. Delivered and stacked firewood for the next day. My only…read morecomplaint is they are a little bit more expensive than everyone else, but they were able to come out the next day.

We needed a U-haul to go from Ohio to Texas on short notice. Mike was able to not only procure the…read moreshipment, but it arrived in excellent condition. Excellent customer service! Thank you!

We bought our Christmas tree here. They had beautiful trees and reasonable prices. The staff was…read morevery helpful and extremely nice. We will definitely be back. Great place.