VERY POOR SERVICE ALL ROUND! Would not use again and certain not recommend!!…read more My parents used carpet Cuts to purchase a carpet for their stairs and landing. They chose a carpet and ordered. Carpet Cuts called them about a week or two later to say that the carpet wasn't available so they had to chose another and when choosing the man at the showroom kept saying to their choices "oh we can't get that". Once chosen, they chose a day for fitting, Tuesday afternoon on the following week and were told payment for the carpet was upfront. My dad rang to pay the same day and check fitting and was told they hadn't been booked for Tuesday, nothing on their paperwork (no computer system of any type) so it would have to be Friday afternoon now. Friday afternoon has come round and they have been told the van has broken down and it may or may not be tomorrow afternoon but they cannot guarantee. They have waited in all day as a result and still have no carpet. They have phoned and the man spoken to was useless, couldn't tell them anything because he didn't have any clue. Very empty apologies! The website talks about "experienced and reliable" fitters but the experience we have had has been anything but that!! The carpet and fitting was competitively priced but for all the hassle of trying to get a decent service it would be worth going with a company that's more expensive and more experienced! Never again!

AVOID THE COALVILLE BRANCH! ABSOLUTELY DISGUSTING CUSTOMER SERVICE AND OUTRIGHT RUDE!!! (MAKE SURE…read moreYOU READ TO THE END BEFORE USING THESE) If I could give a MINUS STAR review I would! - STARTED OF LATE WITH NO COMMUNICATION - We booked in to have someone come round at 9:30am today, at 20 to 10 we had received no communication and no one had turned up, we rang to ask where they were and they said 'oh they set off late and will be with you in shortly" - NOW 40 MINUTES LATE WITH NO COMMUNICATION - 30 minutes later at 10 past 10 we still had no communication and nobody had arrived (so 40 minutes late in total). We called them again and asked where they were to which we were told they would be here shortly as they are in loughborough. We told them that is what you said 30 minutes ago so could you ring the driver and ask where he is. - REFUSED TO FIND OUT WHERE THE DRIVER IS - The guy on the phone refused to ring him and said that he can't and just stated 'look he'll be there sometime soon'. We told him that we run a business and have booked this time aside to have him come round so we really need to know where he is and what time his driver/fitter will be here. - THREATENED TO CANCEL THE APPOINTMENT - The guy on the phone said, 'right i'll just ring him and tell him not to bother and cancel it then!' We said 'that's not what we said, we said we want him to come but we need to know where he is as he is 40 minutes late and we've had no communication at all from you as to why or where he is' The guy on the phone said, 'well you're not happy with the service so we'll just cancel it, i'll tell him not to bother coming' - IGNORANT AND INCOMPETENCE - We brought it back to the point that we want the guy to come but he kept saying 'i'll just cancel it because you're not happy with the service. I found it odd that he was 'unable' to call the driver to find out where he was but he was suddenly able to call the driver to tell him not to come. If this is how the manage the simple task of turning up to your house, then i can only imagine the terrible approach they must take if you make the mistake of having them fit your carpets. JUST AVOID IF YOU DON'T WANT TO BE BURNED!

We had a Pergo Laminate floor fitted by Dalkard and Elliot to our through lounge dinning room and…read moreentrance porch. Dalkard and Elliot are a fantastic company to deal with, the products and staff are superb. Also the fitting of our laminate floor was faultless. After our positive experience, we would not go any where else for our flooring requirements in the future.

Excellent store if you want new curtains carpets or wood flooring. Great customer service. Went…read moreback several times because we couldn't make up ours minds, but never felt pressurised to buy at any time. A bit on the pricey side, but well worth it. We needed a custom made track railing for our curtains and it only took 2 weeks for it to be made. Installation by their tema was painless and took less than 2 hours. Definitely recommended

Abbey Carpet Care have just cleaned the carpets at a house of ours and we're absolutely delighted…read morewith the job they have done for us. The house was rented out to a person who has left in a terrible state. Our beautiful carpets were full of stains and spills. We were thinking about replacing them as they looked horrible. Abbey came highly reccomended by Chattings of Lichfield, as they do all the carpet cleaning for them. David was great, he explained exactly what he could do and what we should expect after cleaning. I didn't expect too much, but the result was amazing. My partner was so happy because David has saved us hundreds of pounds as we don't have to replace any carpets. I will be using Abbey Care again. I have no hesitation in recommending their services.

Had to call on Abbey over the Bank holiday to clean one of our lettings properties in Derby. The…read moretenants had done a moonlight flit and left my house in a real state. Stains all over - some obviously from pets. Abbey came out at short notice to do the carpet cleaning. They were really great as they had to wait while we cleared out all the stuff they left behind. When they finished cleaning the carpets they looked really really good, so we didn't have to buy new ones. Thankfully they managed to get rd of the pet stains and smells. We have used them before and will continue to use them.

We used Paul to fix the carpet for an iron burn. We did a search for a Tamworth based carpet…read morerepairer and we found he was local. The repair work was excellent, cheaper than going through the insurance and it looked new. Thanks Paul

From the owner: We specialize in repairs for a wide range of carpets (in terms of both style and quality) and our…read moreteam can cover all types of damage including iron burns, pet damage, spillages and even car carpet repairs. In the vast majority of cases your insurance policy won't cover you for minor damages which leads many people to believe their only option is to fork out for a brand new one. However, our high-quality professional carpet repair service is a brilliant alternative as it won't cost you an arm and a leg and will leave your carpet looking as good as new. We also supply and fit new carpets and vinyl to suit all budgets within the local area as well as fitting customers own carpets whether that be new or old and can supply all types of accessories such as underlay gripper and door bars .