The plumbing company called about a week in advance to schedule the appointment. Typically, I…read morereceive a text reminder before their visits, so I expected one to come through within the following few days. Unfortunately, with everything I manage across multiple rentals, the appointment slipped my mind. I was later informed that an $85 no-show fee had been charged because no one was available on our side. I asked whether they could waive it, especially since no reminder was sent, but they were firm and even played the original scheduling call to confirm the appointment. Moving forward, I recommend finding another plumber who either does not charge no-show fees or provides proper appointment reminders. I understand I missed the appointment, but I also believe a reminder would have prevented the situation.

No monkey-business or trust concerns. Just responsive, professional, friendly, efficient service…read more A breath of fresh air. Thoroughly recommend!!!

I've just spent $4,000 to fix a mess created by Larry Bell and 2nd to None Handyman. They were to…read moreinstall a vanity in a downstairs bathroom. We asked them to come back and fix the sink stopper and the hot and cold water lines were installed backward. Someone came back and said they needed to get a part and then we never heard back. Fast forward two months and we discover that Larry had drilled into a drain pipe as he installed the vanity. We had to get a specialty contractor to clean the black mold, a plumber to fix the pipe, a drywaller to fix the HUGE amount of drywall that needed to be removed to clean the black mold, and a reliable handyman to paint and reinstall the vanity.

2nd to None is amazing! My dad is a stubborn 78 year old Vietnam Veteran. He's going to do things…read morehis way. We got him a puppy. So he wanted to build a 6ft fence. I found him outside digging the post hole himself! With a garden shovel!!! I knew we needed help. That's where 2nd to none came in. The owner (also a veteran) spoke with my dad and helped him to understand he probably could use a team to "help him." They came the very next day and had that fence up in just a couple days. The most important part, they made my dad feel like he was part of the building process. Of course 2nd to none did and amazing job on the fence. They were professional, courteous and fast. The most important thing they did was treat my dad with so much respect, understanding and genuine kindness. So many handymen can be sketchy, but not these guys. I trust them. Having elderly parents that's a big deal. I will recommend this team time and time again, because they are trustworthy.

The whole company is great, but Western Pierce Smith went above and beyond. Will use again and will…read morerecommend to everyone. Thank you, Patricia Magnusson

They were to find water leak but would not look under house..I was told they dont do that. They…read moresaid my dishwasher pump was leaking its a month old and they changed water line to dishwasher told me 217$ and I got an emailed receipt for 566$. I still have leak and big credit card bill and they wont answer the phone.

I am leaving a review on customer service. When I scheduled the appointment the person who took my…read morecall seemed friendly. Was scheduled for the following Friday Casey never showed up. I called 2 hours after appointment time asking why he did not show up of course no one answered. Recieved a voicemail shortly after with a long story about a family emergency and my appointment was suspended if I want to cancel call back. I did not want to cancel the person who called was very unfriendly. Have not heard anything from this service. That's not how you treat your customers, if you don't want the job then say that you don't want the job. Done with Casey's sprinking service. I don't recommend.

Casey knows everything there is to know about Sprinklers. He will tackle the most difficult…read moresprinkler problem without hesitation. Be is the most reliable sprinkler fixer in the Valley! Thanks Casey!

Had a valve replaced for my baseboard heating. Paid with a check four months ago and the owner…read morestates that the check was null. Without warranted cause the owner threatened me stating he would get law enforcement involved without allowing me to rectify the issue. I told the owner that I gave them the check four months ago and have been looking for the charge since then. But the owner states he tried to cash it a month after I sent it and is just now realizing the issue. Even after I told him I could pay him now without issue he doubled down and insulted me. I was very happy with the work his employee did, and his employee even made it known that they were short on work so he appreciated the call. Now I will never use his business again because of his terrible customer service. He was not professional in any way and was very rude. Do not use this company if you want respectable people to help you. The information posted below by the owner is a lie because I had the work done in early December per my receipt. It's unbecoming of an owner to try to make his customer look bad for his own benefit.

The heat in my house has not been working well all winter; I put off calling for service for fear…read moreof an expensive repair and I was not mentally prepared for something, in my mind, I believed would cost thousands of dollars. I finally reached my cold tolerance and called for service; I called Wellman based off of other reviews I read online. I received prompt service, within an hour of calling, Pedro was at my house. He quickly found the problem, the valve that circulates the water from my baseboard heating was turned off. He also checked the thermostat to make sure it was wired correctly, and made sure my pump was running correctly (he did say if I neglected this for much longer, I could have burned out my pump). He was very thorough, and my heat started working immediately. I appreciate that he took the time to make sure I wouldn't have any other issues, and it was a very reasonably priced service call. Had I known it would be an easy and inexpensive fix I would have called months ago. Thank you so much!

Mark gave me a quote to install a central AC system quite under what the 'big-box' guys wanted. He…read moredid the job and was very thorough and efficient and very knowledgeable--doing a great job transforming the cooling system from swamp cooler to central AC on my 100 yr-old house!

Caveat emptor: Interested in selling equipment, but when it comes time to maintain or correct…read moreinstallation problems it's a tail-light warranty.

I have been a customer of Avalanche for last five years. I have found the technicians to be very…read moreknowledgeable, courteous, and professional. Brennon has turned and my cooler on and off for last three years. He is exceptional and goes the extra mile. The office staff returns calls and is very customer friendly. I highly recommend Avalanche heating and cooling.

Good honest people. I called in the morning thinking my plumbing was leaking and they said they…read morecould come out that afternoon. I got a call about 15 minutes later that they were in my neighborhood and could stop by. The tech was very nice and considerate, looked at the plumbing in the basement & crawlspace. It ended up not being my plumbing. He was out here for 10-15 minutes and did not charge me because of this. I really appreciate them coming out so quick and not charging me for wasting their time. I'm definitely going to be giving them a call when I redo the whole house plumbing.

I called Monday the July 13th to have someone come look at my AC. The temp outside was about…read more100-105 and my AC was not blowing cold air. I left a message hoping the company would call me back. It is Friday and I still have not heard from Altitude, so I called another company who came and did a great job analyzing and fixing the problem. I know Altitude has a high rating, and I was going to you them, but really can't give a customer a call back. There not that busy, bad customer service.

These guys have been so helpful and honest. They were the second company we called, but they'll be…read morethe first from now on. We have a super uncommon swamp cooler on the roof of our house, and they searched everywhere to find replacement parts, and now that we know that they're not available anymore, they're helping me try to get the parts repaired. Definitely make these guys your first call when you need heating and cooling help.