My usual hairstylist at another salon was on vacation so I decided to try this salon. I have long, one-length straight hair and just wanted a 2 inch trim. Unfortunately, she (a relatively senior stylist) struggled with cutting it straight and in the end about 4 inches was cut off and it was very uneven. She just kept cutting and cutting even though I said too much had been cut off. I am very upset as it will take many months for it to grow back enough for me to get it corrected. There was no miscommunication either. read more

I went to Chura couple years ago for hair cut. The hair cut was good by the formalities stylist. Because of the hair cut, I decided to do the balayage in Chura this time! HOWEVER, it is the worst decision I have made this year! Before I came to Salon, I sent the pictures to their Instagram for showing the style I want to have. In the appointment day, the young male stylist blends and color my hair. I discuss the style I want with him for a long time before the process starts. Since I know the balayage is very difficult hair technical, I asked the stylist couple times to ensure I can get similar style with the photo I showed. BUT it is 0% similarities after I done my hair! Also my hair becomes colorful. The color is not even at all. There are less 5 different colors on my hair.. Brown, dark purple, sliver ... I am very unhappy with my hair, so I asked the stylist if there are any way can fix it. THEN, the manager came. He talked with many excuses. He even said " the color looks nice for me, balabala you don't like it because you have high expectations balabala.. you cannot only look the picture online..if you can go out salon every 3 months, we will know your hair better". It sounds very mean to me. As the stylist, you have more experience than your client. If you think your client have higher expectations and you cannot do it. You should tell your client before they come to your Salon. Beside the ugly hair color, the price is very trick. when I pay the bill, the price is so different than the price they list on their website and price the stylist told in the beginning of the process. The price in the beginning is $180 with cut and balayage and treatment. I didn't cut my hair so the price should be lower than $180. However, they charged me around $200. When I asked them why the price is different, the manager said it is because I did 2 times color! But they didn't give me any notifications before or in the middle of the process to tell me there are additional fee of it. Overall, it is unpleasant experience. I will not recommend this salon anymore! P1 is the photo I show with them I want to have The style I want is light purple tone balayage style P2 is what I get at the end read more

See all

Mineo is great! He is very friendly and does a good job cutting hair into a simple, shorter style. He takes his time when cutting and styling, asking you what you want and tries his best to accommodate! A little bit pricier than other Chura locations but more convenient than downtown. read more

Appointment ran late 20 minutes. They sat me in a chair and proceeded to put two capes and towels on me which was very hot and uncomfortable especially in this summer weather while I sat and waited. After getting my hair washed I waited for another 10 minutes for the hairdresser to dry my hair. Not happy with cut. Looks like a chopper blade attacked the ends and she thinned out my hair which I did not request Not a good experience. Doesn't value clients time Doesn't look like picture at all. Wouldn't recommend and will not be returning read more

Had a great first experience at Churra Aletta! Mineo was very friendly and listened carefully to what I wanted. He took the time to show me pictures of what I was asking for and what it would look like. He gave me a trim and also a digital perm. Both turned out great and I definitely plan on going back. Bonus: He was a pleasure to talk to and recommended some authentic Japanese restaurants to try! read more

The male manager hair cut for woman or toddler is as bad As it gets. Stay away. Any other female stylists' skill is much much much better than the manager's cut. read more

Went to Chura Aletta to have my hair permed for the very first time; I was initially quite nervous about what the outcome would be like, but Tanya did an incredible job. She asked lots of questions to ensure that I was happy and comfortable with the perming process. I will definitely go back to Tanya when my hair needs to be re-permed! read more

Came here as a recommendation from my friend and was looking for to have an ash blonde balayage and this hair salon did not disappoint! I have shoulder length, thick, black virgin hair and wanted to go pretty light. Mineo and his assistant did a great job lifting the pigment in one sitting. My appointment was 3.5 hours (as expected) and came out wonderfully. This salon also adhered to Covid 6ft apart distance guidelines which was a plus! read more

I have to agree with Nadine Y's review. I had gone to this location for two years to have my hair cut by the manager. My last hair cut here several months ago did not at all resemble the picture I had shown him many times in the two years I went there. It was cut too short at the crown and the sides were over-thinned, making the haircut unattractive and hard to style. I scheduled another appointment to go back to try and fix it and he told me to "calm down" when he himself was raising his tone in an aggressive manner and basically cut me off as I tried to explain why I was unhappy with the cut. I felt not only disrespected as a long-time customer but also had to grow my hair out a few months to fix the cut. read more

I have been getting haircut here for a couple years! My wife loves how I look (finally). In fact, she started coming here after seeing my hair. I haven't been able to find a hair dress that can deal with my soft thin hair but Mineo managed to make my hair look nice fluffy and thick! You don need to book a couple weeks in advance at least! That's how busy and good he is. I will be coming here for a long time! read more

Chura Aletta - Hair Salons Near Me - Vancouver, British Columbia

I've been coming to this location for about a year. My overall experience has been wonderful and I love getting my hair done here every few months. If you're looking for a hair salon that provides great service, you're at the right place! read more

the female hair stylist was so grumpy and not friendly i tried to explain to her what i wanted, showed her a photo and she replied thats not it, etc etc instead of suggesting something else. decor and place set up was mediocre; felt like i was getting a haircut in someones basement. haircut was the worst I've gotten ever. asked her to make it shorter by two inch after she was done and she trimmed it by 1cm not even, so i didn't even bother paid and left minimal tip and will never be back. read more

Decided to get a trim here since it was closer than the ones downtown. Very clean and spacious store. Mineo greeted and gave me my haircut. His English is better than most other hairstylists I have met so was able to communicate easily. He gave me a nice thorough washing which was greatly appreciated. I informed him that I was just getting a trim to which he gave some further recommendations that was really helpful. The cut was fast taking about 30 minutes. In the end, got my haircut which looks great and I'm hoping to come back later to try something more drastic than a trim. read more

I have NEVER written a bad review before but I just HAD to. It's funny to see that there are several other reviews in which I feel like is the same female stylist we are all referring to. However, my rant goes beyond the terrible job this female stylist did with my hair, (which by the way is the complete opposite color from what I asked for- even my boyfriend who doesn't care at all about my hair said "holy its so dark I thought you wanted light why did you bleach your hair if you were gonna go back"), so if my boyfriend noticed and commented, you know my stylist did something very very wrong. But anyway, my frustration isn't even about that stylist. I believe in forgiving and just re-doing my hair if it wasn't what I wanted, it's not a life or death situation, HOWEVER, this is about the male manager at this location. Mineo is his name I believe. I asked if it was possible to speak to someone else after I called because there was clearly a language barrier between the stylist and I and her words made absolutely no sense in the english translation. Anyway, I understand that she is still learning English and that's not a problem to me. So I spoke to this manager for half an hour, I literally looked at my phone after half an hour and was a bit annoyed that I was still having to explain myself and ask for the price 30 mins later so I told him I had to call back in 5 or 10 minutes in which he said they are actually quite busy and that he will call me back instead..... That was pretty rude to me but anyway, this manager was rude from the beginning of the phone call and kept telling me to calm down when I was honestly VERY calm, I did not raise my voice, I did not curse at him, I never said I was angry or showed that I was angry, I simply just wanted my hair color fixed. I may have spoken fast because every time I tried to explain something he would cut me off. When he called me back and asked if I decided if I made a decision, I said yes I actually have made a decision and sorry I will not be coming back because we talked for half an hour and I still have to pay to re-do my hair, come and discuss my hair and negotiate a price, when all I wanted was a quick 5 minute phone call explaining that I am a little upset my hair color hasn't changed like the stylist kept telling me it would and is honestly the complete opposite color of what I showed in my pictures and ask if I could just come back and re-do it before the wedding I have to attend. Simple. Most hair salons would apologize for the misunderstanding and offer to do it for half the price or even for free! But no. It was constant childish back and fourth arguing and he had the audacity to comment "oh im sorry you're like that and you choose to do things that way".... umm? excuse me? That is when I went off. All I did was politely say that I decided to not go back and get my hair fixed and he was just the most insincere, impatient person ever and I can't believe he would say that to a customer. I was a Human Resource Manager and now I'm a Professional Counsellor, this interaction and behaviour with the manager was absurd to me. No professionalism whatosever and just absolute disrespect for me as a loyal customer who has been to every Chura in Vancouver multiple, multiple times. All I do is rave about this hair salon to my friends and tell my white friends who aren't even asian to get their hair done at this salon because they do such a good job. So I am so incredibly sad that this manager Mineo completely ruined my experience at this hair salon and I will never be returning. He really ruined my day not because he can't even fix my hair, but the way he treated me as a person. Absolute disrespect to a very loyal customer who never intended to cause any drama. The whole time I was trying to be understanding of them and the situation, but all I got was his rude, offensive and unpleasant behaviour. I am so disappointed. And I got absolutely nothing in the end but a waste of both his and my time. Not how I wanted it to go and so distressed and saddened. read more

I came here upon a recommendation of a friend and I couldn't be more pleased. In my experience, it has been SO hard to find people who know how to cut Asian hair that doesn't cost an arm and a leg, translate into 2-4 inches less hair or overstyling, or require months ahead in scheduling. Knowing I was going to be in town, I was able to call ahead and get an appointment with Mineo within a week's notice, and he did a fantastic job! His english was great, he cut my hair exactly like I wanted, he was able to offer insight into what would and wouldn't work for my face shape / hair type and I was in and out of the door in under an hour! The location is a little bit of a distance from downtown, but at least that meant there was plenty of free street parking around, AND best of all, the cost is super reasonable - $33 for a cut and shampoo, and less than $100 if you want color or highlights. What! So awesome and highly recommend! read more

Mineo never fails to surprise me with every visit for my haircut and colour! He just keeps getting better and better! I first met him at the downtown location and never trusted anyone else with my hair! Pays good attention with every detail of the hairstyle I like! Got so much compliments for my hair every time I get my hair done and Ive recommended him to some of my friends! They liked him too! read more

Tomo cut my hair :) I originally had long hair split from the centre and he cut my hair short with bangs. It was definitely a big change but I think it made me step out of my shell a little. Plus he was super nice! Thank you read more

Just had my 1st visit, very nice service and friendly staff, my stylist Mineo gets it and not pushy, liked the calm and relax moments there.

Kiyo was my hair stylist, and she listened to what I wanted and perfectly executed it. I love the service, the cut, and also the price!

Tanya did a very good job!! She helped me had the amazing purple color at the end of August. I got a lot of compliments on hair from different people. She's very helpful and answered all my questions about hair. As you may know, purple is very easy to fade, but mine kept for about 2 months. I had to dye it back since because of my new job. Anyways, it's very good experience to have my purple hair there and of course the price is also reasonable. read more

I have been to all of the Chura location, and I would say that Mineo at Aletta is my favourite stylist. He has always given me a great hair cut and is incredibly knowledgeable. He's also a really good colourist and I have always been incredibly happy with his work. Prices are pretty affordable and there's a lot of street parking along Granville. The #10 bus stop is also very close to the salon. read more

I've never write any bad review but I just have to write something about this. I had a haircut with a female stylist yesterday (can't rmb her name) and it was my first time here at this location. I had haircut with Mark from DT and he is great and friendly but this female stylist wasn't friendly, besides my not-so-great experience with her, the worst part is the hair cut she has done, I've told her many times that I don't want my hair to curl out on the shoulder length and she knows it but still cut it short with the layers so now after I blow dry my hair it just curl out. Also, when she was done with my cut and handed me the mirror to check my cut, I was using one hand to hold the double mirror cuz my other hand was touching my hair, she was accusing me I will break the mirror in not a nice way. From this uncomfortable experience, I will def not coming back! read more

Unfortunately I did not have a great experience at this salon. I did not have my haircut by Mineo. It was a female stylist, I did not get her name. The visit started off great and my stylist was friendly. However, during the haircut when I voiced my opinion and expressed that I wanted something different, my stylist turned negative. She was quite rude and condescending about it which made me really uncomfortable while I explained what I wanted. She then proceeded to tell me that she did not understand what I meant which further made me feel awkward and even more uncomfortable. In the end, I decided to just leave my hair as is to finish the visit. I ended up having to visit another salon to even out my hair as I felt that my hair looked chunky and uneven. read more

I've been coming to this place for a while and decided to try a new hairstylist. Her name was Rysa (not sure how to spell her name). But she was cold, unresponsive, and did not smile the entire time. During the haircut I had to go to the washroom and she made me feel very bad about it. She said "do you have to go now?! I will be done in 15 mins, can you wait?!" When i said I couldn't wait for 15 mins, she kind of rolled her eyes reluctantly took off my robe. I don't think I've ever been made to feel bad about going to the washroom... She maybe spoke 2 sentences to me the entire time, I did not feel welcomed at all. The haircut was meh. I am usually a good tipper but this time I did not tip at all! Would not recommend her. read more

I had my haircut by Mineo he was very calm and understood what I want and even gave his suggestions. Overall I had a good experience and a lovely haircut would definitely go back to him. read more

Simply amazing! I decided to give Chura Aletta a go because I work in the Marpole area. I have been to the other locations (Chura Primo on Pender Street and Chura on Howe Street) and they never fail to impressed. I unfortunately cannot remember the name of the hair stylist who cut my hair at Aletta. She was amazing though! I told her what I wanted with the help from a few photos, and bam - I got exactly that. She was attentive and would often double check to see if I was comfortable with the length. From my experience, all of the hair stylists at Chura are superb. When I book with Chura Primo, I request Yuki who is so very consistent with his work (amazing!). I have also been to Chura on Howe and saw Mark who is just as great! Definitely book ahead of time because they tend to book up fast - especially for Yuki! This is hands down the most affordable salon with the best service I have been to in Vancouver. read more

I got a straight perm done by Mineo who did a wonderful job; my hair is very straight, feels smooth and does not look damaged at all (which has often been an issue in other salons that I have went to for a perm). He was attentive tand noticed that my hair was quite damaged from past perms and applied keratin treatment on the damaged ends which was very thoughtful. The staff here are very nice and the store is clean and spacious :) Will definitely come back again! read more

Tanya cut and permed my hair. I love the haircut that I got because I had really thick hair but she managed to thin it out so much without cutting it too short. My hair feels so much more soft and healthy now even after the perm. I'm still learning to style my hair but I love how it looks right now as it has loosen a little since the initial perm. I'm excited to go back in the future to get another service from them. read more

Mineo and the other stylists at Chura Aletta consistently blow me away with the quality and attention to detail. They are incredibly knowledgeable. They also wash your hair and give you a short head massage as is typical of Japanese salons. Book early (like 2-3 weeks ahead of time) as they are popular! read more

My first experience with Chura at this location wasn't very pleasant. I wrote a review on this site and Mineo contacted my right after my post and offered me another opportunity to cut my hair. Mineo is very knowledgeable and willing to spend the time with me to discuss about my hair. The second experience was great. They washed my hair, did an awesome head massage and then the haircut. I would say if you are planning to come to this location, please do ask for Mineo. read more

It was my first time going to this location and I got a cut and digital perm. I was really happy with Mineo. He asked me a lot of detailed questions about what I wanted and spent a good deal of time explaining what would work best for my hair. My first digital perm at a different location was a bit of a bust, because my difficult-to-curl hair didn't keep the perm for more than a few days. Because of this, Mineo did a stronger curl and a different cut in order to have longer lasting results. So far the curls are still in tact and I love them. I will definitely go back to him again and recommend him to friends. read more