The Pickering branch is fantastic. They have looked after my Mother's accounts for years. She very…read morerecently passed away and they have been incredibly helpful with my Executor duties. So much so, that I have opened an account with this branch even though I don't live in Pickering. Special thanks to Mike Kombargi who knows his stuff and never makes me feel small even if it feels like I'm asking the simplest questions. They are 5 star all the way.

I feel as though I should give kudos when kudos are due, and they are this time... I just deposited…read moresome cheques this week... AND THEY DIDN'T HOLD THEM THIS TIME!!! WOOHOO!!! Thank you.

I usually visit the drive-thru ATM when I am visiting Stouffville. This RBC branch is in a small…read moreplaza. This plaza houses two drive-thrus, which is rare. This one competes with McDonald's. They are across from each other. I have never had any problems using the ATM here. It is always available and operational. This plaza does get busy. Parking spots can get limited, which is why I tend to use the drive-thru. (89)

Weird - just weird. All I really wanted was a card replacement and they sent me sashaying away!…read moreTold me my debit card needed to be mailed to me... In tens days. Nobody got time for that! Felt like going to the banks in Mary poppins huh #notu'ppence for me, thank you.

I have yet to find any financial institution that is as good as MemberOne. It is truly a hidden…read moregem. A few years ago, I found myself looking for a new banking institution, one that would truly understand my needs. I checked out a few banks, and they sure didn't understand my needs - at all. Then, one day, I was walking by MemberOne, and decided to check it out. I'd heard about MemberOne from my neighbours, who work at WS&IB, and they said nothing but good things about it too, and also mentioned it had recently opened to the public so that anyone could join. I was a bit skeptical at first, but I made an appointment with Irina, and was amazed at the service, from the moment I stepped into Irina's office to open the account, to present. Irina was able to get me everything I needed. Irina (as well as all the other staff) are truly wonderful, very professional, and very pleasant to deal with. Not to mention they actually know what they're talking about. I've never had any complaints. They've been there to help me when I've needed it, such as the time I needed a small loan for some dental work and no one else would help me because of my financial situation at the time. While they may only have one branch and somewhat limited hours (M-F 8 to 3), the service more than makes up for it. The fees are very reasonable too - $8/month for just about everything one could ask for. Sure, there are free bank accounts out there, but do those banks actually look after you? Didn't think so... I think $8/month is very fair for what you get. Don't let the modern look of the place fool you - this is a place that still uses the same old-fashioned principles Credit Unions are known for. I've sent multiple friends to MemberOne and all of them were amazed. Trust me, you'll feel the same way, and you will NOT be disappointed.

I swear that I have written a review for this branch. Sadly, I couldn't find the business listing…read more Guess what? I had to add it back in. The last time I was at this branch, I had to dodge a moving Metro shopping cart on a windy day that came at my car as I drove over here. This time around, nothing exciting like that happened. Instead, I decided to give the drive-thru ABM a whirl. The drive-thru sign is clearly marked, including the height clearance. I needed to make a deposit. What I didn't like was that the envelope dispenser was well below where it typically is. I have long arms and even I had a bit of a struggle getting an envelope. If you have short arms, you'd likely need to open your door and get an envelope. Even worse, you'd give up, go park your car, and head into the branch. Perhaps that's why I didn't see too many cars at the drive-thru. Most parked and went in like I did a while back. I was thrilled at the ABM was operational. I hope that the height on the envelope dispenser gets fixed down the road. Usability is key. (439)

1 star because of Samuel who is a worker at this bank. He is not polite and he creates problems for…read morepeople.Also I heard it from other people. I suggest that, find a solution for this

Because so many people were banking here today I didn't take any photos since I felt weird about it…read morelol. This is my first real interaction with Scotia. Aside from really nice textured debit cards (seriously mine has this nice matte finish to it), their branches are pretty comfortable. When you enter this branch there are 3 ABMs to the right hand side. They are separated by plexiglass due to Covid. The inside of the branch is pretty standard and they have chairs for you near the front while you wait.

Okay. It's a bank. But it's different than most banks I've used due to the extra high level of…read moreservice and friendliness. The staff is always cheerful and helpful, even when it's busy or one of them is dealing with a difficult client. Had my account at another Scotia, where the service was fine, but ended up continually using this one. Finally transferred my account because of the service.

I have been here doing commercial deposit at Alterna Savings for years since it was located in a…read morestrip mall before this branch moved to this nice new location. Service though a little slow and confusing as there's a different line for commercial/personal account but when the bank is not busy. I do really like all the perks the bank offers for customers including auto beverage making machine for espresso, coffee and even hot chocolate! There is also a nice lounge area in the front equipped with computer if you want to do some online banking! There are always tons of parking as the lot is huge and only shared with a few shops.

This is the only physical branch that I can now go to. It is a 45 min drive to get there however…read more sometimes I need to go. The staff is more than happy to help me with whatever I throw at them with a smile and a thankyou. Free coffee as well (nice touch) and a pleasant waiting area. A great place to do business with. I can't recommend this branch enough .

This bank is horrible. They don't care about their customers AT ALL! I just deposited a check for…read moreover $6,000 which was denied the first time, ire-submitted using all the EXACT same info days later and many fees later n it was approved using the second deposit of course so they can justify helping ALL THE FEES and now they get to"HOLD"my funds for 2 BUSINESS days AND A TOTAL OF 4 WEEKEND DAYS..... OH AND MY ACTT SOMEHOW SHOWS I'M -$6,0000 FOR ALL THAT TIME!?!? I WILL NOT BANK HERE ANY MORE.

My mother in law has used this small credit union for years so it was an obvious choice for us when…read morewe moved. Plus we live near the main office, which is convenient. Staff is friendly. There's a little play area and books for kids, which I don't think I've seen at a bank before. The services meet our needs. So far so good. Between my satisfaction with Ontario Shores and our good experience with a credit union in another state, I can't imagine doing business with a corporate bank again.

Best service I have had compared to all of the Markham branches so far. Everyone is friendly,…read morehelpful and they get the job done with no errors to date (unlike the new branches opening in Markham).

Yesterday, I was at a plaza with a Shoppers Drug Mart. This plaza also has two banks: RBC and CIBC…read more I needed to do a transaction at CIBC. This branch was two doors down from Shoppers Drug Mart. It's a small branch. It's open Monday through Friday from 9:30 am to 5 pm. On Saturdays, it closes an hour early at 4 pm. On Sundays, it's closed. Those hours are decent if you need to speak to a person to do teller services or more complex financial transactions. What surprised me was reading a notice saying that ATMs are only accessible between 8 am to 9 pm. Normally, ATM branch access is 24 hours. The idea is that the lobby where the ATMs are located are available. Technically, it can be or used to be done at this branch, but I don't know enough about the rationale to limit ATM hours. Perhaps there was a recent ATM heist? If you do need to do ATM banking after 9 pm through 8 am, the branch at Victoria Park Avenue and Sheppard Avenue East is available. I used one of the two ATMs at this bank. CIBC and Simplii cards work here without any ATM transaction fees. I liked that I could tap my card and then specify my PIN. It's refreshing to not swipe my card and wear out the magnetic strip over time. My transaction was smooth. The touchscreen had the perfect sensitivity. I like the option to not have a paper printout. I try my best not to use it, to save a tree or two. There is plenty of parking in this plaza. It was great finding this CIBC while running an errand at the drugstore. (162)