Dr. Dechand was absolutely horrible. He was rude and wouldn't even make eye contact with us. He…read morekept saying "he's over heated especially with him being too big." We have AC and he was hot from the car ride even with AC in the car. This was not our fault and he implied we were the reason our dog got hot. I asked him if our dog seemed distended in his abdomen. He said "you don't even have to feel him he's too big." My dog was born with hypothyroidism and we didn't know so he kept growing and growing and then it was too late. It's not our fault. Even though he implied it was. My dog has physical therapy every week and regular blood work and exams. The accusations he implied, were not only far from truth, but completely rude. We drove 30 minutes to get to this clinic because they had the best opening for us time wise. If I knew he would be so awful I would have waited. The phone call my mother took from him regarding lab results, he mentioned my dogs weight 3 times. And accused us of not giving him his thyroid medication. We assured him he takes half tab AM and PM as prescribed. He said "that won't do anything for a dog as big as yours." We left almost in tears and my mom almost crying on the phone. He was judgmental, accusatory, mean, and plane rude. If I knew we would be treated like this I would have waited for Dr. Rogers to have a schedule opening because she is my favorite and non judgmental. The reason I only give 2 stars instead of one is because the assistant Amanda was absolutely amazing! She didn't judge us, was very good with our dog, and took time to listen to our concerns. The second we walked in we were greeted by her and she was amazing! So if you see this Amanda know how much your kindness meant to us and our dog!

The staff and Doctor were very professional and thorough. Thank you for being friendly and patient…read morewith our dogs.

Every single person that works there is soooo friendly. And they treat the animals with care. I…read morelove Monon animal hospital.

Extremely frustrating that they won't refill my dog's medication without having him come in for…read moreanother $200+ consultation. They prescribed him for a year and only gave us 2 refills. Now we have to spend more money just to get them to refill his meds. Would be great if they could just refill the meds as prescribed

I would never recommend this vet to anyone. Dr. Smiley gave poor info every year for 5 years when…read moreI asked about cleaning my 2 dogs teeth and when I came in this year he said we better clean these dogs teeth and we may need to extract a couple as well. When I brought up that I ask every year and he said they were good. Dr. Smiley then became defensive and took no accountability at all, said it wouldn't had mattered if we cleaned them or not prior. They don't care about your pets well being. My appointment was on 6/30 and I just received my dogs test results in the mail on 7/17. Not only that they didn't pay enough for postage so I had to pay to find out he was dropping me through paperwork that took over 2 weeks to get to me. I called in twice asking for their results, and nothing was said to me while being totally fake over the phone. Disappointing and handled in the least professional way imaginable. If you love your pets, PLEASE take them somewhere else. They don't even deserve 1 star.

Highly recommend. The staff are so accommodating and caring. Love this doc for my fur babiesread more

My 13 yo black lab needed an ultrasound due to a enlarged spleen. He had recently torn his acl and…read morewas uncomfortable due to that. They lifted him awkwardly and placed him on his side. He was extremely anxious and the ultrafound was difficult due to his anxious painful panting. I went along the table and petted him and tried to comfort him. Later that evening i was called with the results and was told that They were uncomfortable as they felt I had violated their personal space. No words were spoken during the test regarding this. The vet said he had to respect the wishes of his employees. I will not return their and would recommend others not go there If their employees personal space is more important than the comfort of my dog I do not want to be associated with this practice Sincerely Michael P Shea MD

We have been seeing Dr Rader for many years. We rescue pets (which comes with health issues from…read moretime to time) and have a special needs kitty. Dr Rader has been more attentive, given more care and been more knowledgeable then any of the specialists we have seen! I would 1000% recommend Dr. Rader! I had to put my 15 year old yorkie down (my first baby) and the staff was so caring and compassionate before, during and after. I have always had a pleasant experience with all front desk staff and vet techs. The only down side is this office is pricy... I'm guessing being in Zionsville comes with a high overhead, but we feel Dr Rader's knowledge and expertise warrants us spending more to get our pets great care.

We have been going to Noah's north for more than 14 years when we got our first puppy from uncle…read moreBill's. Their first location was walking distance from our house and they continued to give reasonable and cost-effective care. Our first dog lasted 14 years in their care and when his tumors caused him to fail. The emergency clinic was compassionate and caring. The facilities are clean and well maintained. The staff it handles our dogs perfectly. The staff and the dogs are always calm and will be behaved. They offer reasonable options for care based on the dog's age health, etc. they aren't pushy. In total, we've had four dogs and a good relationship with Noah's North.

Our pup was older (15 years old) and one day began showing stiffness in his front leg. At first, it…read moreappeared mild -- possibly a sprain or minor injury -- but it progressed into a noticeable limp. When there was no improvement, we scheduled a veterinary appointment as soon as possible. We went to Noah's trusting their professional opinion. The vet recommended X-rays and keeping him at the clinic for several hours. We reluctantly agreed. When I returned later that afternoon to pick him up, his condition was dramatically worse. He was barely able to walk and was dragging his leg on the floor. The staff minimized this by saying he was "just sore" and needed rest. I was shocked and devastated. His leg condition after the visit was significantly worse than when we dropped him off. From that point forward, he struggled to stand to eat or drink and rapidly declined. At night, he would wake up crying in pain while trying to move in his sleep. Given his age and existing cancer diagnosis, our family made the heartbreaking decision to let him pass peacefully. We chose to take him to a completely different veterinary clinic to do so. I will never return to this clinic and do not recommend trusting them with your pet. Our experience resulted in far more suffering than relief during our dog's final days. Edit: Correction -- he was dropped off early in the morning and picked up later in the afternoon (not overnight). This is the same location where X-rays were performed (address shown in attached paperwork). Names will remain anonymous. This incident occurred last year, and our dog has since passed. Reopening the situation would not change the outcome or bring closure. I am sharing this based on our experience at the time of care for awareness purposes.

I've been coming here for quite a while now and I've had mixed experiences over the years…read more However, in the last couple of years, overall I'd say my visits have gone well. The employees (vets and techs) are much friendlier than they have been in year's past and wait times are shorter. I like that pricing is transparent and they tell you up front before moving forward with services. Rooms are usually clean and visits are quick and efficient.

I had been with this Vet for 10 years. With two of my dogs. They want you to feel they are doing…read moresomething. But William had hip issues. they wanted to do injections. They over injected him 4 times and then 3 times in the wrong knee. They weren't going off anything. He could barely walk was in so much pain. He was dying & they wouldn't do anything. Hope a District Manager talked with the 4 woman who run the call center. There job is to just lie to you & get you to go to another location. Hope called left a very rude voicemail about "I'm never Happy" so just best to "Part Ways" That is a INSANE response. when they admitted to doing it. Then tried to lie about it. Had to get him to another vet who took great care to get him back on track. & tons of real fish. They blocked Me they blocked my partner & then blocked my mother. she couldn't even get her meds for her dog. but her dog started to get better. the food he was prescribed was making him very sick! This company ONLY WANTS MONEY! They DONT care about your animal. They just dont want to be sued! So they block you! Then they tried to send me a whole new piece of paper! that they were suppose to be following. weirdly all in the exact same pen & hand writing! No good try I got the original one first! Do your research a lot of rich older ppl go here & don't have the knowledge and they are taken advantage of. it's truly horrible. I stayed here because my mom doesn't like change. They blocked her for No reason. & me for no reason. They are doing this to people left & right right now. Because ppl are catching on. we aren't as stupid anymore. educate yourself find a vet that you see every time. & will listen to what you want for your dog. They want to trap you here. And they have done so much more but I let it happen because I don't want confrontation! But after that people and the Better business bureau needed to know. But they already know! Hope wouldn't even have a discussion. I recorded all there stuff so they could hear how those woman in the call center treat people!

Been going here frequently because one of our dog has a chronic condition. They are always polite…read moreand treat clients and fur babies with respect. The staff make sure that I know what the prices will be and if I have any other questions they're always there to help. I would recommend them because they really care. Fur babies are family and you can tell those who work here have compassion.

The vets I've taken my various dogs to have always been very kind, but Dr. Cable is a certified…read moreFear Free vet, and my most recent two rescue dogs are/were (had to euthanize one in October) fearful and anxious. Dr. Cable comes in with a very calm manner and loads of yummy dog treats: * peanut butter, which is smeared on a paper plate * wet dog food, also put on a paper plate * other good things my girls love/loved. Each had a slightly rough first meeting, as they hadn't met her, but once they got whiffs of things in the basket she brings in, well, they were in love. She's always aware of their moods and reactions and easily works to reassure them, which has been quite successful. The main issue I have has been getting one or the other through the waiting room, as both are/were very protective. The costs are a bit high, but I've joked with friends that I put money into a matching 401(k) at all my jobs mostly for my dogs' care. Even if I hadn't, I'd stick with Dr. Cable. The staff is also exceptional. They've gotten to know my dogs and have helped with getting them in the door and into an exam room. So appreciate that.

Praises: this is likely the best veterinarian clinic I have ever been to. Their attention to detail…read moreis like non-other including separate entrances for cats and dogs, their commitment to a no-fear environment, and their willingness to answer questions and offer advice. They also followed up the day after to see how my cat was doing after his vaccines! So happy to be a part of this practice!

I can't say enough good things about this place. They give the dogs bandanas with a calming spray…read moreon them when you first walk in. This place is as stress-free for the animal as a vet can possibly be. They have cats come in through a separate entrance. They put you and your dog in a patient room as soon as you walk in and do the intake ppwk in the room which I imagine is great for aggressive or stressed dogs. They also take payment in the room and have a separate exit. They stagger the appointment times as well to limit interactions w other animals. Highly recommend tho it did seem to be on the pricey side. It was $240 for a visit for what was probably allergies and caused some itching on my pup.