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    Cigarette City

    5.0 (2 reviews)

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    8 years ago

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    Walmart Supercenter

    Walmart Supercenter

    1.4
    (17 reviews)
    0.2 mi
    $$

    Worst customer experience I have ever had. I was trying to return an item I had JUST purchased and…read morewent to customer service and showed the employee and coach(manager had already left) that the product I had just purchased looked used and had dust all over it and I even showed them a video. Even after showing all of that they still had to pull the cameras to show that I grabbed it from the isle and pulled the camera from the register where I did self check out at. I was just trying to get my money back because I did not want an already used item and they could clearly see that it was already used. Still did not get my refund back. Definitely don't recommend coming to this Walmart

    Southside Walmart is trash. The employees will literally disrespect customers. Had an incident…read morewhere something rang up the wrong price and the employee told me she couldn't help me or get a manager because she couldn't leave up front. Then when I told the manager she was rude she started arguing with me I'm front of management. The manager Samantha was a joke. She told me that it was my job as a customer to pull her to the side and let her know my cashier was rude that I escalated the situation by telling her the cashier was rude. Samantha you need training. A cashier shouldn't argue with a customer complaining to a manager about their horrible encounters in your store. Matt you should make your employees take old mylars off of the shelf if your employees can't follow federal law. Samantha no manager in the history of life would let an employee talk to a customer that way regardless of if I said she was rude in front of her or to the side. She wasrude and so were you. You all need training.

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    Walmart Supercenter
    Walmart Supercenter
    Walmart Supercenter

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    Cigarette City - tobaccoshops - Updated July 2026

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