Huge selection. Super clean. Located in the perfect spot. Most importantly, EXCELLENT CUSTOMER…read moreSERVICE!!

From the owner: Gilroy’s finest smoke shop , We carry All Flavored Disposables, wraps, and vape juices. We…read moreguarantee to have best prices in town, best customer service and satisfaction. Be prepared to enter a different universe when you come in .

Stopped in while I was in Gilroy and had a great experience. Before coming in, I read a few of the…read morereviews mentioning the girl with the great smile, and they were 100% right. She was incredibly kind, welcoming, and friendly from the moment I walked in. That alone would be a reason for me to come back. On top of that, they have a huge selection, great prices, and everything is well organized. If you're looking for a smoke shop with excellent customer service, this is definitely the place to go. I'll definitely stop by again next time I'm in the area.

Great service always so helpful and welcoming. The girl that works there is so helpful with a…read morebright smile . Love coming here

Closed before 9PM. On Saturday. Booooooo. Me and a few others waited outside before 8:30PM, called…read morethe store and no answer. This is supposedly the only liquor place open.

Love this smoke shop it's very clean spacious high ceilings. Lit up very well. Clean, organized…read morenice ambience. And most importantly they have a wide selection of stiiizys

I love the passion the owner puts into his business! Amazing seller and explainer. They take their…read moretime to measure you'll be satisfied with your purchase.

The gummies that they sell are hazardous to your health. My friend had a seizure after taking one…read moreof the Smak'd gummies sold here (this happened twice), and ended up at the emergency room. After reading the warnings from the FDA, there are so many dangerous side effects with these. Too many synthetic additives. Stick with the pure cannabis gummies.

grate service and kind people,very helpful staff respectful and friendly they always help to choose…read morethe best option

sometimes when I go into Tony's smoke shop, I'm not sure what I want, he's always so helpful in…read morehelping me with my decision. The owner and his wife are very very friendly and very knowledgeable, they get to know their customers so that they know what they like

Absolutely recommend. The boss and the employees are insanely trustworthy. You can trust…read moremerchandise. They will help you with questions, deficiencies in product, getting what you need, and refunds as well. Nice people

great for piercings! I love the guy that does the piercings I got all my piercings from him hes so…read moregood

Best smoke shop I ever been to they have everything I need clean helpful a whole staff is amazing…read more Will definitely recommend to all my family and friends.

Don't bother. You will get rung up for the wrong product, get ignored while someone takes a…read morepersonal call on their cell, or have to listen to the clerk boy talk about customs and what products or forecasted for entry into the country. When your in a small town and your regular spot is out of inventory save yourself the time and skip this place.

I bought 2 puff bars and one of them didn't work they have a sign that says no returns and no…read morerefund. They didn't have a good selection only a couple flavors. They charged 2 for $50. They didn't know what they were talking about.

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.