Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to serve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always. read more

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged (documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere. read more

Elemental Wellness Cannabis Dispensary San Jose - If my order was declined on 12/27/2025, why was I charged? - Cannabis Dispensaries Near Me - San Jose, California

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This place used to be amazing no more than a year ago. They had *quality* products from Alien Lab, Connected, Almora, Jetty, Coldfire.....But then in the beginning of 2026, they heavily downsized and got rid of all of their best products. Nothing left now except cheap garbage. Emailed them about it and got a run-around reply. Really a shame to see such a good place plummet... If this has anything to do with downsizing or new management or something, their definitely poised to make it go outta business....and fast. Literally anywhere else has better selections. read more

3 times in the last month a delivery has been delayed without notice or needed to canceled due to inability to deliver. Each time it was me who needed to call to find out what was going on. The product selection has been slim and what is available is dog water. This place was once ok, but is currently operating under the assumption that their service and or product doesn't need to be good. I will not be returning. read more

Well it's official, this place is going out of business. It's been 2 months and there selection has gotten smaller and smaller until BAM, they are OUT of all gummies now. The staff is 75% smaller, there are no cars in the parking lot, no customers in line. The remaining staff say it's new management cutting back but TYAT is going to be the nail in the coffin as the reason you came here was because they had TONS of great products. Sad. read more

When I need some wellness this is a good spot off the highway. Always helpful & friendly every time I have visited. The selection is decent or at least every time I go with my partner he always seems happy. I like the sales and discounts they have so make sure to sign up for the text messages or emails, as they can be helpful for sales/ discounts. If you like edibles, some good kush, cartridges, some pop roaches or drink, stizzies, shit even dabs, they got it all!! No matter what club you go to the taxes are high but with the discounts for the day, I guess it weighs out. I will say ai have yet to leave and spend under $100. read more

5 Stars - My Go-To Wellness Center! Elemental Wellness is hands down my go-to wellness center in the South Bay Area. From the moment you walk in, you're greeted by friendly security, and the welcoming vibe of the entire place just puts you at ease. Although it's a bit of a hidden gem, once you find it, it's easy to get to -- and the convenient parking makes it even better. The atmosphere inside is peaceful and inviting, and the staff are truly the technologists of the trade. Every employee I've interacted with has been well-informed, friendly, and always willing to offer great suggestions if and when needed. I frequent this place often and have for a few years now. While I've tried other places in the area, Elemental Wellness continues to be -- and will always be -- my favorite. If you're curious or looking for a great place to start your wellness journey, I highly recommend checking them out. You won't be disappointed! read more

Literally the end of an era. I've been a customer at elemental wellness since they only accepted medical patients. Even through the legalization period it remained singular in its attention to detail and enthusiastic service.. Now alas it has gone the way of the times. It seems recently they have chosen to reduce the quality of the brands they carry leaving us to choose between the most expensive or the bottom shelf cheapest. There is no longer an in between. Dependable brands like Alien Labs and Quiet Kings, and even the newer additions like Cookies, have been replaced with cheap knockoffs. Clerks give you the run around as to why. Grim times indeed. Hopefully they can get their act together soon. Until then we'll unfortunately have to search elsewhere. read more

Ever since 1/1/2026 they drastically cut back on their product selection and only carry 1 or 2 brands per category. I'm not sure what happened, but since the 1 brand of vape cartridge they sell isn't one that I like, I no longer have any use for this store and had to find an alternative after 3 years of being a regular customer. It's a shame, they were my favorite. Are they closing down and just trying to clear inventory? Did they get bought by private equity? Did the owner just watch moneyball? Something sure happened. read more

Colton did an awesome job. Courteous, friendly and on time. I Really enjoy having a friendly person delivering my goods. read more

I shopped there for 2 yrs. Their product was always stale and they mix sativa and India, but don't tell customers. Overpriced and stale. Stay away. read more

Hi Joe your staff today from 3-4 were quite rude. Had some issues because my bank didn't trust the system. Sure enough the associates who got no where to go lose their patience. I spend hundreds here monthly and hit the thousands easily. Off to purple lotus where they are super friendly. Small boy with the beanie has little man syndrome and his staff are uncomfortable around him and was high as shit. read more

Elemental Wellness Dispensary Review Between Theraleaf, Purple Lotus, and Elemental Wellness, I've pretty much formed my holy trinity of cannabis stops whenever I'm in the San Jose area. Elemental brings a whole different vibe to the table--think cool, dope, and just the right amount of laid-back energy compared to the usual "hurry up and buy" model you get at a lot of other dispensaries. Prices? Solid. Moderate and reasonable without making you feel like you're refinancing your car for a pre-roll. And the perks? If you're feeling adventurous, they actually sell clones--yes, like little baby marijuana plants--for anyone trying to flex their green thumb. (Pro tip: maybe name your first plant "Dank Sinatra" for good luck.) If I had one suggestion, it'd be this: extend some of the first-time or loyalty discounts to a few more of the high-end items. It's rough when you're staring down a $60 eighth and debating whether you really need groceries this week. Just saying--loyal customers like a little love too. Overall, Elemental Wellness stays in heavy rotation. Chill vibes, great selection, and a place where you don't feel rushed to make life-changing decisions over an indica or a hybrid read more

*** I want to add that the Camino gummies sales are awesome. Great product . I've been with this particular dispensary since breast cancer 2011. I follow them to different addresses. Past present staff are so kind, professional, and very knowledgeable. I have never had a bad experience here. The delivery service is excellent. The drivers are awesome. I love Joey Dee. I have had him as a delivery driver a few times. He is terrific. Such a charming and beautiful personality. read more

Went in to EW today and was met with the rudest customer service. The girl at the counter said their ATM was down and had a complete attitude about it. I asked when it would be up. No response. I asked how long its been down. No response. She just kept looking at her phone and ignored me. Then I go to the counter and discuss my purchase with the guy that was there. Again, attitude. I was asking about different strains and pricing. He was visibly getting annoyed after I asked my 2nd question. So apparently, we are supposed to walk in there and not talk???? Just order and be quiet???? Yeah, not happening. You've definitely lost a customer and customer family. And we (Myself, wife and kids) have been going there for well over 10 years. read more

Definitely a great wellness center for those that like to explore, good flower, friendly staff and good hybrid and indica selections! 5 stars all around thank you! read more

Elemental Wellness Cannabis Dispensary San Jose - Gush Mintz -7 -grams- Hybrid. Good stuff! - Cannabis Dispensaries Near Me - San Jose, California

This is probably my favorite dispensary in the Bay Area. Very spacious inside and they even have an order ahead kiosk so you don't have to scramble telling the budtender which items you like. But if you do have questions everyone is very knowledgeable and willing to help answer any questions that are asked. I also love this place because their variety is so high that there's always something available that I want. They even have daily deals listed when you walk in so it doesn't feel like you're spending so much. Pro tip is to sign up for rewards and download their app because you can even place pick up orders! read more

Shout out to Elizabeth who helped me on my pick up order. She was super friendly and helpful during my pick up order experience. I had only ever been to a dispensary once before this and this was my first time at Elemental. Elizabeth was very knowledgeable on the products sold and explained the rewards/perks system very well (planning on signing up for future orders!) I felt very welcomed by her. This place was recommended to me by a good friend so I plan on recommending it to others as well now. read more

Thanks to Izabella I was able to get the best promos she was great she had an amazing customer service got everything I needed real fassst thank you again for being at work for your birthday and give us the best customer service and HAPPY BIRTHDAY IZA read more

Elemental Wellness Cannabis Dispensary San Jose - Cannabis Dispensaries Near Me - San Jose, California

Adriena was my budtender today and was very helpful! I always have pleasant experiences shopping here, but when I am not placing a pickup order, I often rely on my budtender to help me make a selection. She demonstrated great product knowledge, so thank you Adriena :) read more

I'm a 59yr old man that's handicapped. Making into the store isn't always feasible so I turned to elementals delivery system and yet to have a successful delivery from this company. They don't call they they text expect you to run out to their car. I can't do that the delivery for today clearly states the address the apartment number and they couldn't even get out of your car to look for the address so they left yet another failed delivery from elemental there excessively expensive. Their taxes are through the roof they give you no relief of that and to boot they want to give you shitty Customer Service. I think I will be going to Harborside from now on. read more

Fantastic services and and awesome team to get you what you need for your daily mental fix

Thanks for the delivery Dave. Ontime and a very nice guy. Elemental delivery service has always taken care of me here in Morgan Hill. read more

The employee turnover rate here alone is a tell all. I used to frequent this spot years ago and I would even make the almost 1 hr drive. I was in the area last week and decided to stop by and surprised to see many unfamiliar faces. First and foremost, they fell off entirely - from customer service and overall how they run the business has completely changed in a negative way. Even tue strains they carry are no longer the quality they used to be and coming from a connoisseur myself where I like to smell my herb which is the deciding factor for me, well this is no longer allowed. Times have been tough I understand but they comprised the focal point of how they run the business. Sadly, I won't be back and neither should you. read more

They always have a great selection of products to choose from, good deals, and delivery service! read more

Elemental Wellness Cannabis Dispensary San Jose - 100mg St Ides High Tea & 100mg Habit Sparkling Soda - Cannabis Dispensaries Near Me - San Jose, California

Best selection, great value with discounts and promotions most all the time. Be sure to say hello to Jill, one of the best attendants with a great attitude and professional industry knowledge, trust her always! read more

I purchased on-line and so happy I did. Even though no lines when I went to pick it up, on-line ordering just made it so easy. Also, they carry the brands I like, so good selection. read more

Idk what to write about weed in 85 chars. They got pineapple express. Nightshade never drops in price. Thanks for the delivery Joey. read more

Elemental Wellness Cannabis Dispensary San Jose - Thanks Joey. - Cannabis Dispensaries Near Me - San Jose, California

Quality here is hit or miss, a lot of product had traces of mold which seems to have been attemptedly cleaned with some kind of solvent like benzene or acetone; most of their boutique priced stuff is just dressed-up mid-grade stuff. Stopped going to Elemental when we figured out a lot of these problems. Would recommend a better shop like Exhale, Urban Leaf. read more

Mike the greeter at the front is so awesome. He is really respectful and makes the whole experience great.

Joey Dee is the man! He came through with the delivery and recommended some good stuff! Amazing service with free delivery. 10/10

I had my first delivery from Elemental Wellness Center last night. Joey Dee was the delivery person and was great! I wasn't too organized (senior citizen here) but Joey was very patient & very helpful. Great Customer Service!!! read more

So I went to elemental i use to come here often. Tell me why this little girl not only took advantage of me while I was on an emergency call but brought me all the wrong things that I didnt ask for.... when I had asked her questions she had no answers to them. Had an attitude. When I ask for cartridges she brought me edibles. Are you serious? And then once you leave you can't get a refund. Customer service was no help. I will never spend another dime here. I use to love coming here. Loved the vibe the atmosphere the people.... NEVER AGAIN!!!!!! I was coming here because I wanted to not take pain pills..... I just ended up going to purple lotus... not only did they listen and understand... they didnt give me anything I didnt ask for. They didnt give me any attitude and They didnt take advantage of me. And I got it way cheaper. And I got EXACTLY what I asked for read more

This place is huge. I went to grab some edibles for a flight. Checked in quickly and was helped immediately. The guy that helped me was very knowledgeable and listened to what I needed. Took us about 10 minutes to decide. I was happy with my choices, and I went to pay, but with my credit card. Unfortunately, they do not accept credit cards and I saw it nowhere. I didn't have cash not a debit card. So that was kind of disappointing. Nonetheless, It was a positive experience. They had a huge selection and for first timers they also offered a discount. Might go back next time I'm around that area read more

Extremely disappointed in my recent experiences with elemental. Wanted to get my stuff delivered this evening, so I messaged the customer service chat with some product questions which took them over an hour to respond to. Once I figured out an answer and what I wanted, I went to place the order at 6:00pm on a Thursday. The only options showed Friday. I was immediately upset and so I called to find out if it was a mistake and the lady on the phone just said they can't do any more deliveries. Very frustrated by the lack of care for patients and that I will not be able to get my medicine tonight so I can sleep. Don't waste your time!! Also the customer service chat is extremely slow- also not worth the time. Also, when I asked to speak to a manager to better understand why they stopped doing deliveries so early, she just said they didn't have one around. Really disappointed overall. read more

I've been going to Elemental for awhile now whenever I'm in town, and Jill the budtender has been an amazing help each time I've stopped by. Not only does Jill know her stuff when it comes to cannabis, she is regularly up to date on industry standards and has a pretty good knowledge of what's good vs what's bad currently. She is also honest about products and does her best to accomodate for whatever I am looking for at the time. She is also always good for a great laugh or 5, not to mention the deals are too good to pass up sometimes. I'd go here for trees Everytime I'm in San Jose, and I would hope Jill is working. read more

I already love this place and Ive already given the 5 stars but the truth is every time I return it gets better! Today Kevin was most amazing! I had a bad experience next door at Thera Leaf, because when the manager was rude to me and embarrassed me, so I left and I wrote a honest review. Thera Leaf then banded me because of my honesty. I recommend to all my friends that Elemental Wellness is more professional, they have integrity in their products and they can be trusted. This is my most trusted Dispensary in the whole Northern California... hands down! read more

Just ordered delivery and it was smooth and communicative as ever. Jason was my driver and he's a pro. It's good to see a company actually care about service read more

Came in the store because online it says 25% off in store. So instead of preordering I went in for the deal. Only you have to have a text message for the deal. So I got screwed out of savings. Not a first time customer either, I'm a returning. Super fail by EW. Send the text then and help out? Nope just pay the full amount. Sorry with a shoulder shrug. Gtfoh! No where in the email I have of the discount does it say you need an sms message. Only in store and while supplies last. Upset to say the least read more

Elemental Wellness Cannabis Dispensary San Jose - Proof that it only says in store and not that you need a text. Proof that y'all a different type of shady lmao #corporate - Cannabis Dispensaries Near Me - San Jose, California

Been coming here for awhile and will always come here for the best selection of products and deals. Jill is amazing and provides killer customer service with the best attitude and smile every time! read more