Extremely polite employees Very knowledgeable about all of…read morethe products Regarding Premium cigars they have any and everything you could want or hope for Different cuts, individual sticks, full boxes They have regular Cigars too Many different kinds They have all sorts of pipe tobacco Captain Black Sir Walter Raleigh Prince Albert Borkum Riff Various other brands too Every kind of Cigarette brand imaginable Filtered and Unfiltered Also Rolling tobacco and filtered tubes for making your own and some rolling machines too I love this place and I go here every month

$10 for a pack of smokes? Yeah if you smoke pack to pack in the city. Venture outside of cook…read morecounty for a relief on your wallet for your nicotine fix. This is a great spot if youre willing to make a quick drive just outside of the city. Old Chicago is just inside Lake county so depending on your brand...its pretty worth the trip. Im partial to Newports and I pay about half the price per pack (approx.$54/carton). They also have a 3 pack special. I always buy a carton so I could save on time and the hassle of the drive. Honestly..you think a carton is a bit much? Be realistic with yourself. I mean dont get me wrong..Im not a chimney and smoke like 3packs/day, but its always cost/time effective to buy in bulk. I am loyal to this place and make my trek once a month. They probably have whatever tobacco related product youre in the market for. Staff is laid back and easy going. Did I mention you could smoke in house? They even have leather couches and a big screen setup to hang out..though its usually in and out for me. I love when businesses post certain signs so I have to mention those at the registers: "Absolutely no service when you are on your cell phone." It might not be an exact quote but I cannot think of a better business motto to go by.

Always accommodating and friendly. Been a customer over 10 years. Easily the best place around…read morefor cigarettes and supplies.

When I say selections "LOOK NO FURTHER" Puff n stuff got what you need with other options to choose…read morefrom. plus they have an awesome staff/friendly . Don't miss out

The person at the register told me a price then rang me up a different amount and their Posh Plus…read moredidn't seem right at first as the label didn't seem probably sealed and he showed me all were like that. After I bought it it didn't taste right and compares it to another one I bought previously and the labeling was off and even smaller. They are selling fake Posh products. That is unsafe and a total rip off.

I love this store.Its always so clean and smells really fresh aroma in the air. The service is…read moreexcellent always kind and very attentive to customers.I would definitely recommend this store.Pat Reblin

The best store so far! The owner is nice and very friendly. His products are reasonable and…read morecheapest in the area. Highly recommended!

I give this place zero stars. I only tried it because its close to me. I usually use another…read moreplace. Meanwhile the owner sold me a product that was not as accurate as he stated and I had my item as a replica. I went back in and wanted to return as the manufacturer confirmed it was not the right item. The owner got fussy with me and I said you need to really know products and not just sell, bad service. Will never go here again. Sorry for The negative but it's the truth

I am a new cigar smoke, walked into their shop and was treated like I had been a customer for…read moreyears. They answered all my questions and spent a solid 20 min with me. I do not live in the neighborhood, but will drive the extra 20 min to get there

Great place to grab gifts for my cigar smoking friends! Always a fun and educational time when we…read moreattend events!

I came in looking for a particular cigar and while the young lady behind the counter was super…read morefriendly as I walked into their cigar area EVERYTHING was covered in dust. Each carton of cigars (some didn't have wrappers) were soaked in dust. Really disgusting set up. Won't be back.

Clerks are rude, not helpful, not willing to help, and not knowledgeable enough to help even if…read morethey wanted to. It's baffling that these guys are even in business. I've gone in here four or five times because I think it's important to support local business, but these guys are just asking to get bent. Don't expect anything other than massively jacked up prices, terrible attitudes, and shady sales tactics. The last straw was the other day; I witnessed a man get ignored at the counter when trying to buy a 6 pack for several minutes while the older gentleman behind the counter was talking on the phone and yelling at the person on the other end. When the conversation on the phone ended, he immediately gave the waiting customer attitude for only buying one 6 pack and exclaimed they don't make enough money on that beer and that the customer can only buy it with another 6 pack. **Edit 12/29: Today, I received a message from "James A" who claims to be the son of the owner of this shop who called me "butthurt" and rattled off a list of contradicting insults and attempts to put me down. I gave this store several good chances and concluded they are very rude (as have others). The added harassment, delivered to my Yelp Inbox, is just more proof that these folks don't know how to run a business, don't know how to handle criticism, and would rather assume the large number of irritated clients is the problem and not the proprietors.**

waited probably 8 min before I yelled "hello" then some lady came out from the back doing who knows…read morewhat. If you're open, someone should be in the front to attend to customers. And then continues to be disrespectful. Learn Some respect for customere I'll personally never be back to this location.

They sold me Raw Rolling papers marked "Not labeled for sale in the United States" These are lower…read morequality than the raw papers I usually get which made me look closer. I would be careful on what you buy here and where it might be sourced from.

Good prices and very courteous staff. Lots of different products too!read more