Products sold here rarely pass authenticity checks. Storz and Bickel vaporizer failed the check…read more Worse yet their customer service? You may as well just be in an Amazon Dash store. The staff here exist for zero reasons. They are rude, they're not helpful, they are in a rush to get you out of the store and don't care if questions are answered or if the coil fits. This is the third and final time I am charging these guys back. I've found a new store that's up the road and has real customer service. I mean actual services of vaporizers. This dude took my tank apart, understood it slowly, rebuilt it, found the proper coil while I was basically freaking out about how much money I lost on today and then came out and said "you know what. Here's the CORRECT coils. I finally found them! And I'll give a slight price cut for all the troubles of the day." This is how customer RETENTION works. You can't retain customers with just low prices. Low prices alone are how Aldi has churn. This whole store is all about churn. They don't care about you as a person. They don't care about you even as a valued customer. Many places it's like "greetings valued customer how can I help you" Here? As soon as you walk in it feels like I'm invading on someone's party. Two men angry and elderly who act like they'd rather be at home than running a vape store. Then bloody retire! If you bloody old kodgers don't want real work like an occasional challenging "let's properly fit this tank with a coil" case then you don't belong in the vape industry. Lots of people are new or returning to vaporizers due to high cannabis prices. Not everyone knows all of the 2025 tanks vs the 2017 breeds I was once experienced with. I hate to admit it but I am a noob when it comes to the vape technical side. I can put on a mean vape show with my clouds and the cashier at the new store even invited me to show inside of his shop! Not EVER did I get invited to show inside of LC Smoke. LC Smoke needs to be taken off of the map by the government. This store is legit dangerous. They didn't even check my ID. Failure to check ID is a serious breach of regulatory law and can result in dissolution of the business. This store is incorporated under an Al Moqeet to my records. I will be in contact with county prosecutors.

This place is absolutely terrible. All china glass with a 500% markup, managers who are too busy…read moretalking on their cellphones. Went there to buy one thing, mind you I knew I could buy it online for $44.95 + free shipping but I felt like supporting a local business.... JOKES ON ME! Get to the store and they have the exact item marked at $94.99. I explain the situation to the guy working, who clearly doesn't care. He could've marked up the price $15-20 and I would've bought, however a $50 markup is ridiculous. Just lost any future business from myself and anyone else I can warm about this trash hole. Ps. I bought the item for $44.95 online right from the parking lot, so enjoy losing that sale!

waited probably 8 min before I yelled "hello" then some lady came out from the back doing who knows…read morewhat. If you're open, someone should be in the front to attend to customers. And then continues to be disrespectful. Learn Some respect for customere I'll personally never be back to this location.

They sold me Raw Rolling papers marked "Not labeled for sale in the United States" These are lower…read morequality than the raw papers I usually get which made me look closer. I would be careful on what you buy here and where it might be sourced from.

This shops associates are downright skilled in what they do and they'll bend over backward to get a…read morevaporizer up and running. After going to another shop and having problems getting the right coil I came here knowing I needed a real service pro. They are calm courteous and take time to satisfy a client and they also love to see people show off their vaping skills. I strongly recommend the shop. Prices are extremely competitive to the low market side and I will be favoring this store in my future transactions Thanks for adding a new "home store" for me to shop at. Now I can ditch the old shop!

Awesome customer Service! It was my first time here Alam helped me. Please Go seem him for any of…read moreyour smoking needs!

Would definitely keep ordering! Amazing and fast service every time. Thank you guys for making sure…read moreall my vape needs are met

Great place with amazing service. Last of its kind when it comes to vape shops. I went to pick up…read morein person.

Gary and AJ are always very friendly and helpful. They've been around for a long time, so they have…read morea better selection of stuff then some newer shops in the area

Very Good people! Find everything you need here. Reasonable prices. I have not found another place…read moreto go to. Thank you Gary and Aj.

I walked into the shop, thinking I was going to get a disposable vape, but walked out with pod…read moresystem. I've never been to this store, and boy, I am glad I did check it out. Mike is so knowledgeable, and very kind! He cares about what you put into your body. I came back again yesterday, wanting more juice. I bought CBD concentrate. He actually did the math on how many puffs I needed to take to help with my anxiety. I think it would be so cool if there were hang out nights at the shop, maybe play some video games and have everyone get to know each other. Thanks Mike for all your help!

Great store! Has everything you need for Ecigs!!! Friendly service! Very helpful and kind! Good…read morevalue! Liza Johnson

Extremely helpful in choosing the right vape for me being new to transitioning from cigarettes…read more Explained the difference in different vapes and juices. Price was reasonable.

GREG + OWNER TONY ARE SO NICE! Very knowledgable for their shelves. came in unaware Of what I…read moreneeded to ease out of quitting smoking. Very patient with my questions and they took their time with me. MASS SELECTION ask them ANYTHING and they'll know the answer. 3% of the time if they don't they find it right away. Thank you guys. PS pls but VGOD CUBANO (that juice is AWESOME in the Vaporesso XPROS device I purchased from them)

This is the best smoke shop I've ever been to! Tino the owner is the best and His employee Mike is…read moreawesome ! They're so friendly and they have great deals ! Wide selection of anything you're looking for and @ great prices !

I've been coming here for almost a year and everyone here is extremely helpful. They have amazing…read moreproducts and great prices!

The worst customer service! We bought a vape. Brought it home and it wouldn't work. We brought it…read moreback to the store and they couldn't get it to work or would they replace it. They claim that we should have opened it up in the store to see if it worked. They never told us about this when purchasing. The worst policy! Never going back there and suggest if you don't want to get ripped off that you don't either.

I bay vape and woman say me this so sweet but this no true I pay 25 dollars and this vape so badread more

CUSTOMER SERVICE here sucks. The sales associates do not know their own product. As a person of…read morecolor with cancer, it was extremely discouraging to have sales associates, ignore me while they spent 20 minutes helping a non person of color customer in the parking lot. They also helped other nonwhite customers in the store before me. That's extremely shady. It's excusable. I I was in so much pain and only wanted relief. I left the store in tears. I'm filing a complaint with the BBB.

Friendly- legit - professional-and great value. Highly recommended!!! Great stock and if by chance…read morethey don't have it- they'll get it.