Always feel well taken care of by the staff and my provider Bill Wring. They are kind and courteousread more

I LOVE Cincinnati! I've lived here for 12 years and don't mind it. The city is not too big, not…read moretoo small. Just right for me. My only complaint is the bumpy, pot hole roads that need to be repaired/fixed.

I had to assist a friend with their endoscopy and I was very pleased with the TSEC…read more Parking - very close to the building and has a dedicated parking lot. In Clifton, this is a godsend. The staff - pretty nice and explained everything. WiFi - Great speed and I had no trouble connecting my devices. *It is only "on" Mon-Fri 6am-6pm Magazines - there were not many to choose, but they were current and representative of diverse interests (Sports Illustrated, Time, Cincinnati Mag. ) The patient and friend are notified via a vibrating and beeping restaurant type pager device that fits in a pocket and has sufficient range that works not only in the upstairs waiting room, but in the parking lot as well. Misc - The coat rack is large and has plenty of room for coats. The bathroom has really cold water, the hot water did not seem to be hooked up. Not necessary to have clean hands, but it was kind of annoying. Waiting Room - The waiting room on the second floor is nice and a decent place to spend a half hour to an hour. There is even a computer if you don't have a laptop! http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=h0ikuQ07IcTkOBfBAr9xnQ There is no microwave. There is a small vending machine with some snacks and whatnot. http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=Dj6PrOvqyIbrxao12M9zHw The TV was in working order and I was able to essentially mute it since I was not watching it. http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=WNN8mgzQyYs8H8RYYoHlKQ The recovery area is open but is individually draped off for visual privacy. Sadly I overheard someone talking about their chemo and after just seeing 50/50, I felt bad for them. Patients (homophonic pun intended) are scheduled 1 hour before the actual appointment and we certainly waited a looooong time. http://www.yelp.com/biz_photos/oUOlnqdvfEAhN2KNKqtFVg?select=HBZwUpGzNtvzGPn4GnIGog I think we were there about and hour and a half or longer before our buzzer went off. While I hope that I never need to be 'scoped, TCEC is a decent place with competent healthcare professionals.

My wife was satisfied with her first visit a few years prior; but this last visit was disapointing…read more I was waiting for her in the 2nd floor waiting area and saw a bedbug. Yes, I know what a bedbug looks like. I didn't want to scare anyone else in the room, and simply told the receptionist. A little while later someone came in the waiting room spraying alcohol and wipping things down. We talked a little and she said it wasn't the first time she was asked to do the same thing. A bit later I was told to sit with my wife as she recovered. I overheard a nurse say that number 3 (my wife) was "the one with bedbugs" and that they would have to wipe it down. I went up to the nurse and said that I was pretty sure (we now know for sure) that we did not bring the begbug with us. I also mentioned that the person spraying alcohol for bugs was asked more than once to do so. The nurse was adament that alcohol was 100% effective on bedbugs. I agreed that is was effective when sprayed DIRECTLY on bedbugs; but asked "what about the ones in the crevises of the chairs and other furniture in the room?" She still insisted that we must have brought it in. I didn't argue anymore. She seemed annoyed with us for the rest of the visit.

I want to start with the statement that my rating does not reflect on my particular doctor. I am…read morerating Heritage Health Alliance, not any specific doctor. HHA is a good practice, and I think they do an overall great job. One thing I really like is that their records are computerized and when I walk out, I have a printed order I can read instead of a hand-written order that I can't make sense of. The nurses are pleasant and do a great job listening as you explain why you're there. Even the wait isn't usually bad - my last doctor you could wait 1-1.5 hours after your appointment time to see the doctor - here, it's usually less than 15 minutes if they are running behind. My only real issue has been the office staff. The response is short sometimes and follow-through can be a little slow if you're trying to get ahold of your doctor by phone. It's not a big deal, but it can be really inconvenient. Net result, I highly recommend the practice and encourage you to check them out.

Was able to call and get a appointment the same day for my son. The staff was friendly and the…read moreplace was clean,

Facility was super nice and everyone I encountered was wonderful and knew what they were doing…read more Went for an OB visit and was very impressed by professionalism of every single person and they have everything run very well. For my pediatrics visit, the nurse was military style While giving shots to my young children and unprofessional. My kids felt uncomfortable with her bedside manner. Made me switch. Loved the doctor though.

I really like this office location. After going to main campus and midtown for appointments, I…read morehave found midtown more convenient. They have ample parking and the facility is clean and new. The experience is less stressful than other locations and the medical staff is knowledgeable.

The nurse or phlebotomist that drew my blood was very harsh and careless to the point that it…read morecaused me a hematoma. Also the bandage used was extremely painful to remove and it also hurt my skin a lot. I wouldn't return.

I have been here three times in the last month with my mama. It's a place you don't want to go but…read moreif you have to go here The staff is so nice and so sweet. They are helpful and have so much patience