Procedure prices…read more I'm so done with UC. I was trying to schedule a procedure recently and they wouldn't tell me what my cost obligation would be. I refused to schedule the procedure until I knew what it would cost me out of pocket. The staff just kept cluelessly saying "well...it's usually covered..." Not good enough folks. After several back and forth phone calls trying to establish prices one person finally told me they wouldn't tell me the price until after I chose a date because procedures are different prices on different days. I asked if I could choose the most affordable day for me and they said no. So it wasn't "probably going to be completely covered", huh? So I have to hope I randomly choose a day I can afford? I chose to not do the procedure with them. This isn't the first time UC has been a headache about procedures. They once CANCELLED a surgery of mine at the last minute (less than 24 hours before) because some fool in the office misread paperwork and thought I was uninsured. I was insured, everything was approved, they just screwed it up because they had no idea what they're doing. People at my work rearranged vacations so I could fit in this surgery and UC got me in so much trouble. It was a diagnostic surgery that they delayed. So my diagnosis was delayed. Then they lost all of the records of the surgery. The photos, notes, and reason for my diagnosis, all "missing". They still had the bill though, so for years I had to pay for a surgery that supposedly didn't happen with supposedly no results. So, they delayed my diagnosis and severely delayed my treatment. I have over a dozen more examples. Don't bother with UC, go anywhere else.

Terrible. They let my 40 yr old son die because they didn't want to be bothered. They gave up on…read morehim. They even waited till we weren't there to tell him you are going to die, sign this DNR. Despicable people

Had to visit this center today. Look, I know that nobody wants to talk about having a colonoscopy,…read morebut most people get these after a certain age. Everybody there was very professional, friendly and answered any and every question. I like the way they warm their blankets for you while you are waiting for the procedure. Was a little worried as when we got there the entire waiting room was almost filled. I arrived at 9 am per schedule, and they called me back at 9:05 which pleased me. Nobody wants to be made to wait for something that isn't altogether a pleasant thing to think about. I would come back again when the need arises.

Needed to get stitches and I wanted to avoid a long wait so I went to Mercy today and had an…read moreexcellent experience! I was seen promptly and all the drs, nurses, staff were very kind and friendly. I received great care in about half the time!

Dr. Evanko is the first ER doctor who has seen my daughter and truly listened, processed, and…read moreoffered excellent care and insight. Feeling heard is critical when experiencing a medical crisis, and she surpassed all expectations. So grateful!

1-Star Review Title: Corporate Dictators, Not Caregivers ​If…read moreyou want a healthcare provider that treats you like an individual human being, listens to your concerns, or collaborates on your care, stay far away from this office. ​I am a long-term patient who has successfully managed my blood pressure with Lisinopril for 30 years without issue. During my recent visit, I requested to temporarily delay elective, routine baseline labs because I am currently making major, successful lifestyle modifications and want my body to settle into its new baseline first. ​Instead of treating me like an adult or working with me on a reasonable timeline, the nurse practitioner became instantly militant, combative, and completely shut down the conversation. She refused to let me speak or explain my health timeline, and immediately resorted to coercion--threatening to completely withhold my critical maintenance blood pressure medication unless I complied with their demands right then and there. I had to demand a manager just to secure a basic 30-day refill so I wouldn't go cold turkey. ​When I escalated this to the practice manager, expecting professional oversight, he doubled down on the same rigid, "check-the-box" corporate bureaucracy. They made it completely clear: their mandatory quotas and insurance-driven protocols matter more to them than patient autonomy, dignity, or safety. ​This is not a patient-friendly clinic; it is a corporate medical factory in bed with the insurance companies to maximize lab fees. They don't listen, they don't collaborate, and they will gladly withhold your maintenance heart medication to force you into compliance. Save your time and your money, and find a real doctor who respects your rights as a patient.

Rude staff. Nothing Christian like about some of them. They lie just to save their own selves even…read morewhen they were proven wrong specially HR. Waste of time. And would not attempt to go here or work here again.

Dr Hlubek is awesome. I came in for a second opinion and safe to say his plan, staff, and course of…read moretreatment is way better than I got at another large health system. They have my trust that it's going to be ok without worry. Recommend

Extrely nice doctor Godinski, but the billing and scheduling departments are a NIGHTMARE! AVOID!!read more

Poor customer service only highlights questionable medical services. First off, this is my…read moreexperience and your experience may be different. For your sake, I hope so. Ever show up to an appointment 10 minutes early and get a lecture about being late? That's how my experience began. Then, after collecting my information I am told they won't see me because my secondary insurance is Caresourse and I have to pay out of pocket. Okay, how much? Doesn't matter, we only take payment, no insurance for what I needed. Again, how much? We won't see you. You mean you refuse to see me? Isn't that against the law? We're private, we don't have to follow the rules. Hmmm. Can I talk to the practice manager? Sure. Person, looking very sloppy for a medical professional comes out and continues with the company line. Never seen a business that won't take money. Anyway, ask for practice manager's name, crickets. Ask for name and number of overall manager, given no name but general number. Ask for name again, get name, maybe - when I called they never heard of person- then get called asshole behind my back. I guess there's a reason corporate never heard of this person. Maybe they don't exist. Not sure I'd trust these folks to apply a bandaid if this is their idea of quality patent care.

They screwed up my lab work and refuse to make it right. My lab work was canceled because the…read moreNurse Practitioner used the wrong codes. Now I'm two days sicker and all they will do is offer to do more lab work and make me wait another two days. If all you want is a strep or Covid or flu test you might be ok going here because they do those in house, but for anything more complicated do not trust your health to this place.

0/5 stars if I could!!! I had an absolutely unacceptable experience at this lab. I was stuck 11…read moretimes for a single blood draw draw. After multiple failed attempts, I was told there were "no other phlebotomists available" to try which is incredibly concerning for a facility that performs lab work all day. To add to this, the same needle was readjusted and reused multiple times during attempts. At no point was there a pause to reassess, bring in someone more experienced, or offer alternatives. On top of that, I waited over 4 hours to complete labs, a drug screen, and a physical. The entire process felt disorganized, poorly managed, and lacking basic patient care standards. As someone in healthcare, I understand that difficult sticks happen. But 11 attempts without escalating to another staff member is not acceptable. I would strongly reconsider coming here if you have any other option.

This is the worst most rude and awful business I have ever been to. I would recommend you run. You…read morewill wait all day by people who tell you your wait will be shorter, and they will insult you when you ask how long it will be.

My Dad was sent to this section of the hospital for 5 days after being in the ER for falling…read morebackwards and hitting his head. We didn't see a doctor all day even though we requested numerous times. Finally met with one at 10pm, no answers will get update and consult next day but ended up taking 1.5 days after to get a care plan. Only doctor we saw day one just stated he wasn't a candidate for surgery. Care has gotten bad, if my sisters and I weren't here to advocate for my dad who knows when he would be seen... also never got his CPap machine set up

From the owner: As the region’s only academic health system, UC Health provides an unsurpassed level of health care…read moreand expertise to the Greater Cincinnati community and beyond. Shaped by a rich heritage, and an affiliation with the University of Cincinnati and its College of Medicine, UC Health combines clinical expertise and compassion with research and teaching - a combination that provides patients with options for even the most complex health conditions.

Third floor of the Barrett Center. Two unprofessional receptionist that are african american women…read moresits and gossips about patients behind the desk. Speaks loudly, no repspect for hippa. But called me angry because I addressed my experience. Whoever the manly PCA they sent should've stayed in the back as her presence wasn't needed and could've caused a situation they weren't prepared to handle.

I have been a patient here since 2019, and familiar with the doctor and nurse and the receptionist…read morefor scheduling purpose. The service is always good, and anytime, you have questions or need rescheduling your appointment, you can always call and solve your problem, which is very good. Compare with Shanghai, the hospital there is so busy, and you really won't be able to talk to your doctor or nurse on anything on the phone except you go to the hospital. What i don't like is every time i went there, it's a long waiting. Sometime i could wait for two hours for my appointment. I guess I'm an easy patient, never use more than 30 mins of the doc time. But i guess the nurse could schedule the appointment base on patient, some patient require more time, then give them more time. Just don't schedule everyone at 30 mins interval. My doctor has been disappear for almost a year now, i have been seeing the nurse practitioner two times this year, finally this time i get the new doctor! She seems nice. But i still hope my original doctor could recover soon!