I wanted to thank this company for making a very difficult situation for me and my family something that turned into a manageable situation. We had a fire a few weeks back in our new house and I wanted to thank our claims specialist, Tom Wiley, who was so very nice and comforting in our time of need. Tom came over one evening because he wanted to introduce himself and give us some guidance. Tom was and has been so wonderful during this difficult time. To make a long story short, he is working to "make us whole again " after our unfortunate situation. He is readily available if we have questions and he knows many of the people in the field being a past fire fighter. I have utmost respect for those who serve , especially our fire , police, and military. Tom was very gracious and understanding the whole time. My wife, Shari, and myself cannot thank him enough. We are excited to get our new house back to normal with the help of Tom and the Cincinnati Insurance Company . He is truly an asset to your company and would like you to please acknowledge his hard and dedicated work. Tom Wiley , senior claims specialist II field claims. Thanks again, Dr and Mrs James Bertini read more