KEEP LOOKING for a bank because this is NOT one Worst online banking takes days to get a bill payed…read moreI don't know who they use for internet? , Better off taping money to a turtle and pointing it in the direction of who you owe or just plain snail mail GLAD to no longer bank there

This bank has predatory fee structures and banking practices. I closed an account with them by…read moreremoving all funds. They kept the account open and started charging a whole bunch of fees. Never so much as a phone call about the issue. When I finally became aware customer service treated me like a deadbeat and failed to resolve the issue in a satisfactory manner. I have also asked multiple times for them to send a complete breakdown of all of the fees charged to the account and still have not gotten it as of the time this review was posted. Avoid this bank at all costs, they are not trustworthy

very friendly and helpful with opening up a personal and business account and also has a welcoming…read moreatmosphere that makes each visit at your bank a pleasant one they even went out of the way to contact us A week later just to check in and make sure we were satisfied with our business account that they set up for us and to make sure we received our checks in the mail for our new account

From the owner: Central Bank Illinois is a high performing community bank founded in 1907 and headquartered in…read moreGeneseo, Illinois. We have branch locations in the communities of Andover, Ashton, Fulton, Geneseo, Peru, Princeton, Oregon, Rochelle, and Sterling Illinois, with total assets more than $1 Billion, and over 180 employees. Our services include Commercial, Agricultural, Real Estate, and Consumer Lending, Trust & Asset Management Services, and full Deposit services for every generation. Profile

I was an Associated Bank Customer for many years. Great Service. Never a problem.read more

Great service every single time I go in there! They remember your name and always greet you as you…read morewalk through the door. Any problem I have ever had has been resolved in a very professional manner.

Here you can save money in the bank. Peppers Cafe is right down Commerce Bank. You also save $100.read more

This is the best bank our family has ever used. Great on mortgages, business loans, and our…read morepersonal banking. The staff almost feels like family after you stop in a few times. We really appreciate the community support they do as well.

I like this bank. Close to home. I only go there to pick up rolls of quarters for the laundry mats…read moreand they're all there. Not really an issue. Also should be notice if you over withdraw you can call customer service and they will grant a forgiveness once a year. Don't be embarrassed it happened to me once.

From the owner: First Mid Bank & Trust is a community-focused organization headquartered in Mattoon, Illinois…read more First Mid offers customers Banking, Insurance, Wealth Management and Ag services throughout Illinois and Missouri. For additional information and the complete list of hours at this location, visit our website. For all our holiday hours, visit our website.

It is nice to go into a bank that knows you and will try their best to help you. I enjoy the long…read morebanking hours.

Highly recommend. It's the friendliest and nicest people ever! I've had an account there for forty…read moreyears! Great bank!

DO NOT USE THIS BANK! I have never been less satisfied with any business. We had a house fire a…read morefew months back. It was not a total loss, but it was also not in a liveable condition. Throughout the entire process, insurance has been very helpful and the contractors have been working hard to get us back into our house. This bank has been the biggest roadblock and has halted any progress to a complete stop. I have been told numerous times that the check that was written to myself and the bank needs to be put into a title company to deal out the payments at a $500 cost to me. I have been told multiple times that this doesn't happen in 99.5% of cases but is happening in our case despite only a shed and one exterior wall being burned in the fire. I have never missed a house payment and have great credit however the bank still would not back down. After fighting it, I eventually acquiesced to move the process along. THIS BANK SAT ON THE CHECK FOR A MONTH WITHOUT DOING A SINGLE THING. That's an extra month we have to go without being our house. That's an extra month of rent we have to pay at the new place. My girlfriend and I are both teachers. We do have done so much during the month of July while we were not at school to move things along. Instead this bank did absolutely nothing. It was only when my father contacted the bank on my behalf to ask about the progress that it was discovered nothing had been done since I took off work from my Summer job to proceed with the title company. All that we got was an acknowledgement that this bank was the one that dropped the ball. I have never felt less cared for as a customer. I hope nobody has to go through what we have been through with our house fire. However, if anyone does have this happen to them, I certainly hope they have a more helpful bank than Morton/Clocktower community Bank!! I would give zero stars if possible.

I bank here and one day I got a call from Tim w. He had caught a clerical error on his own and…read morecalled me up enquire. The bank had just upgraded to a new digital platform. I won't go into a bunch of sorted details. But, Morton caught the error. The app didn't post a stop payment on my account and the teller cashed the check. I got a full refund and the bank ate the mistake. When I banked at cefcu, I told them I had blank checks stolen and to call the cops if anyone tried to cash them..cefcu not only cashed my stolen checks. But they wouldn't prosecute the thief, charged my savings account overdraft fees, and gave me a 100 reasons why they couldn't help me...Morton community banks caught the mistake and fixed it on their own...YOU CAN ABSOLUTELY TRUST THIS BANK !!!! They don't play games. They are ethical and truly customer oriented like a bank is supposed to be..