The employees at this location are knowledgeable in their products, they know exactly where the…read moreproduct you are looking for is located, always friendly. I'm going to purchase my lawn mower and possibly edger from these guys solely that they know what they're doing

This is definitely my neighborhood Ace Hardware store!!! I come in for everything from nuts and…read morebolts to clotheslines and pins to US postal services!! Everyone here is knowledgeable and friendly!!!! Ace Hardware is also pet friendly! They give my dog treats and took his picture for the dog wall of fame!!!!

Looks like it's under new ownership. They should have a remodel and restocking happening! They also…read morerent U-Haul trucks for the local Deer Park Dillonvale community. This has always been a great addition in my opinion. Staff is friendly. Let's support the new Owner Anthony.

I was in this store yesterday - looking for an item I thought they may have in stock. While looking…read morefor the item I was asked if I needed help. I said, "yes", and explained what I needed. He immediately told me he was out of it but he hadn't looked for it and seemed confused about what I was looking for - due to a language barrier, possibly. He then points to where he said it had been and says, "See, sold out." I said, "But that's says glue sticks (for glue guns) and I want a leather punching tool." He got irritated and said, "No, that's it. That's what you want." I told him I did not want glue sticks and thank you for his time. I went to leave and saw a clerk sitting at the register. She's eating a bag of chips and licking her fingers while I tell her what happened and asked if she knew if they had it in stock. She cut me off, while licking her fingers, and says, "I have no idea. Ask him." and points over to the paint area of the shop. It's at that time that the man standing there walks off and the man I already dealt with took over. I find the man that had originally been at the paint counter and tell him what I'm looking for. That it's a tool and they may not have it in stock. That it's on their website and told him what it does. Described what it looked like also. Then I told him what happened with the other man with the glue sticks. What did this man then do?? He took me to another part of the store and showed me more glue sticks. You know the kind elementary children use in kindergarten. I said, "I'm looking for a rotating leather punching tool. The kind for punching holes in belts and purse straps. The handle is like a pliers and the top has different size spikes that rotate." He then points to the paper hole puncher and says "That?" That's when I thanked him for his time and I left. I should point out that these were not teenagers. These were adults. Everyone was at least in their 60s. That was one of the worst customer service experiences I've ever had. It's absolutely ridiculous that not one person would listen to what I was looking for long enough to realize that I did not want glue sticks or paper punchers or maybe stop licking your fingers while someone is asking for customer service.

I continue to come here over the big box stores simply because of the service. There's always…read moresomeone to greet me, ask me if I need any help, and then once they direct me to where I need to go, they get on the radio to let someone else know that I'm coming. It's really good courtesy and super helpful and the reason why I keep coming back. They have most things that I need and anything that I can't find here, I can usually go elsewhere. But the majority of things that I need are here. So plenty good selection for the most part! I get coupons in the mail so I also get plenty of value as well. Prices always seem to be fair and comparable. I definitely plan to make this my regular store for home needs and goods!

The most dependable Ace store: Yes, they always have what I need, but really they have the most…read morefriendly and reliable customer service at this location. Those employees are like the nice neighbors you wish you had. I drive out of my way to go to this store.

Great spot with friendly people, and so much closer to my house than a big box hardware store. My…read morego-to!

Great place. Staff friendly and willing too assistance. Have all your hardware needs or will get…read moreit. Awesome local place. Shop local!

I love Ace Hardware, last year was the first time I ever used a chainsaw. The STIHL is the one…read moreeveryone recommended so I went to ACE to get it. I didn't know how to start it but the worker there showed me and started it. The next day at home I couldn't get it to start. So I went back and they gave me more pointers and started it and had me try. They do chain sharping. They have looked over it when I was afraid to use it because it got stuck and I was nervous to tighten the chain myself and was worried I bent the part the chain is on. They also give a military discount! They have great value on many products. I always check ace first when I need a new thing now. The staff is always awesome at answering my questions and I never felt judged for being new at some of this stuff. Thanks to them "and YouTube videos" I felt comfortable to not only cut down my first try but I did over 50 last winter. This winter I plan to do even more! Chain sharping is like $9-$10. I mean I really cannot say enough. I hope Ace continues to be successful and Id love to promote them anyway possible.

The people here are exceptionally nice and knowledgeable. They gave me guidance on cutting my…read morelaminate and even helped me chance my circular saw blade. Definitely your neighborhood hardware store

This store truly has almost everything a customer needs. The staff is friendly and helpful and…read moreready to take heavy purchases to the car for you.

I grew up going to my neighbourhood hardware store with my parents. It was small and smelled like…read morefertiliser, but my parents generally came away with what they needed. Nothing exciting to see here, kid. As if by some cosmic stroke of fortune, the advent of the super-sized hardware stores (you know the ones I'm talking about so I'm not going to name them) coincided with the purchase of my first home. I'm not exaggerating when I claim to have spent HOURS in those stores -- looking at hundreds of faucets, light fixtures, paint samples, etc. it was like Yuppie Candyland. At this point in my life, however, I've come full circle on the hardware front. I don't want to spend 20-30 minutes driving to the superstore, and I certainly don't want to spend hours looking at all the products (That's want the internet is for!). Above all, however, I want to be able to talk to someone who can give me sound, knowledgeable advice about my project. Meet Brian, the owner of Ace Hardware in Clifton. "I'm restoring X --- what do you recommend?" He and most of his well trained staff have RARELY failed me. "Use this type of primer, that type of paint (always Benjamin Moore because it's the best), this o-ring, that turnbuckle, this filter, that electric mower." I'm not saying that I never go to the superstores -- Ace can hold only so much--but this is always my first stop, and like my parents, I come away more often than not with exactly what I needed.

A true gem of a hardware store! So glad to have this place to go to when a project has hit a snag…read more-- Kevin always has a suggestion or a solution! His repair service is superlative too... he has fixed two lawnmowers for me and both ran like new when I got them back. Need an obscure fastener? If he doesn't have it, his dad at Camp Washington Hardware probably will! I have been and will continue to be a happy and loyal patron!

My go-to spot for my hardware needs with personalized help, and these folks are experts…read more If they dont have it, they WILL get it for you. Support Stores Like This!

Recently came here for an emergency at one of my job sites and Ace was the place and they happen to…read morebe the helpful hardware folks that their commercials tell us about. This place is a small location and inside it was dead! I had three people help me out for a simple thing says it looks like there was nothing else for anyone else to do. The price is here were very cheap! I would have paid three times as much if I went to a big box store. This place was also pretty close to me too. Overall, I thought it was more so your typical Ace Hardware Store.

Jackson woods was extremely helpful while looking for a black stone grill for my wife and I. The…read morestaff was helpful and assisted me in my purchase.