We've always had great experiences with birth and postpartum at Good Sam through the midwives. The…read morebrownies are also AMAZING and I highly recommend getting one for every meal if you are delivering here (and the chocolate cake). I get excited for the hospital food when here haha.

I wouldn't send my dog there. The receptionist at the ER was playing games on her phone the first…read moretime I went to the desk. On May 6th at 10:40 if the hospital management has any interest in knowing what's going on. She told me she would send someone out to assess my wife after I explained the pain she was in from her surgery she had that morning....... At GOOD SAM. So after 20 min. Nobody came. I went to the window and asked her why she was on facebook??? She slammed the glass window on me. We left and went to Bathesda North. Wow what a difference. If I could give that hospital a -5 I would. I'd never step foot back in there! There is probably good drs there but if that's how they manage things and let there employees act. They need to do a lot of cleanup.

Terrible. They let my 40 yr old son die because they didn't want to be bothered. They gave up on…read morehim. They even waited till we weren't there to tell him you are going to die, sign this DNR. Despicable people

Procedure prices…read more I'm so done with UC. I was trying to schedule a procedure recently and they wouldn't tell me what my cost obligation would be. I refused to schedule the procedure until I knew what it would cost me out of pocket. The staff just kept cluelessly saying "well...it's usually covered..." Not good enough folks. After several back and forth phone calls trying to establish prices one person finally told me they wouldn't tell me the price until after I chose a date because procedures are different prices on different days. I asked if I could choose the most affordable day for me and they said no. So it wasn't "probably going to be completely covered", huh? So I have to hope I randomly choose a day I can afford? I chose to not do the procedure with them. This isn't the first time UC has been a headache about procedures. They once CANCELLED a surgery of mine at the last minute (less than 24 hours before) because some fool in the office misread paperwork and thought I was uninsured. I was insured, everything was approved, they just screwed it up because they had no idea what they're doing. People at my work rearranged vacations so I could fit in this surgery and UC got me in so much trouble. It was a diagnostic surgery that they delayed. So my diagnosis was delayed. Then they lost all of the records of the surgery. The photos, notes, and reason for my diagnosis, all "missing". They still had the bill though, so for years I had to pay for a surgery that supposedly didn't happen with supposedly no results. So, they delayed my diagnosis and severely delayed my treatment. I have over a dozen more examples. Don't bother with UC, go anywhere else.

Rude staff. Nothing Christian like about some of them. They lie just to save their own selves even…read morewhen they were proven wrong specially HR. Waste of time. And would not attempt to go here or work here again.

$87.00 for a blood pressure check. Most places do it for free. Terrible customer service. Every…read moretime you go a different health care provider. The turnover there is unbelievable most be a terrible place to work.

Third floor of the Barrett Center. Two unprofessional receptionist that are african american women…read moresits and gossips about patients behind the desk. Speaks loudly, no repspect for hippa. But called me angry because I addressed my experience. Whoever the manly PCA they sent should've stayed in the back as her presence wasn't needed and could've caused a situation they weren't prepared to handle.

I have been a patient here since 2019, and familiar with the doctor and nurse and the receptionist…read morefor scheduling purpose. The service is always good, and anytime, you have questions or need rescheduling your appointment, you can always call and solve your problem, which is very good. Compare with Shanghai, the hospital there is so busy, and you really won't be able to talk to your doctor or nurse on anything on the phone except you go to the hospital. What i don't like is every time i went there, it's a long waiting. Sometime i could wait for two hours for my appointment. I guess I'm an easy patient, never use more than 30 mins of the doc time. But i guess the nurse could schedule the appointment base on patient, some patient require more time, then give them more time. Just don't schedule everyone at 30 mins interval. My doctor has been disappear for almost a year now, i have been seeing the nurse practitioner two times this year, finally this time i get the new doctor! She seems nice. But i still hope my original doctor could recover soon!

I have been to this facility more times than I can count as they offer so many different fields of…read moremedical care. I have visited here for dermatology, primary care, ear, nose, and throat, the lab, and other specialties as well. I have always found the staff to be very helpful in the facility is very easy to navigate once you've been there once or twice. They have great signage everywhere. Parking is super easy in the small lot or in the pretty large parking garage. while I haven't loved all of the medical advice from the doctors here, I do still think overall it is a really great facility and a well oiled machine.

call center in 2025 has very incompetent personnel, I've been trying to get an issue resolved and…read moreall I get are reps who say they will look into it, 2 times in 3weeks the same information was to be sent to Financial dept to look at issue, nothing back yet from that department, Rhina was first agent dealing with this, was told will get back to me by phone or email on any progress, so far nothing, I've called back twice, second agent said they will resend request, today both agent and supervisor haven't seen anything back. The first agent I spoke understood the least of any call agent I have dealt with at Trihealth over the past 3decades!! Trihealth doesn't seem to care, they have hired the worst of worst! total "idiots"!!!!!!!!!

This place is absolutely wonderful. My mom suffered a brain aneurysm back in March. She was…read moreinitially with UC then was transferred to Drake. Drake did absolutely nothing for my mom during her stay. They didn't fight for her to stay. When my mom went back to UC for a procedure we asked for her to go to Specialty Select for her post acute rehab. It was the best decision we ever made. From the day my mom entrered to the day she left she was treated so great. Between the doctor,nurses, pca, therapists,pharmacists, social workers, and even the ceo they all got my mom to where she needs to be and able to participate fully in extensive therapy. I always felt they had my mothers best interest at heart and fought for my mom unlike Drake who seems to be thinking about the insurance companies best interest. This place is amazing!

A lack of training Filthy... But the hallway gets waxed…read more No gloves The number I got to call if I had a problem went into a black hole I called three times and gave up You are not able to talk about anything that needs addressed nor can you ask any questions it turns into a fight and they'll get security if they have to A lack of accountability Defensive staff Untrained management Wound care that isn't care PT that wants to sit you in a chair for an hour so they can bill for it Rosie the maid is the doctor Take your loved one and run like a dirty filthy germy place is chasing you Now watch I'll get a computerized response that says we're so sorry blah blah blah here's why they don't care. Believe me when I say this it doesn't matter.

Terrible care wait time always through the roof over 2 hours. I've never had a good experience here…read moreI don't why I came back

I had an issue recently with a resident under their supervision by the name of Dr. Tedroy Jackson…read more Recently, I had a friend under his care and I went to go visit her. When I met Tedroy, I mentioned that I have a niece applying to medical school (or residency, I'm not sure how it works). With his permission, I gave my niece Tedroy's social media account, LinkedIn maybe, and the two connected. I thought everything was ok until I recently spoke with my niece. Over the course of a month, Tedroy Jackson lorded his position as a resident over my niece. He demanded her attention and would threaten her application if she hesitated. Unfortunately, my niece does not want to bring this matter to the attention of the hospital out of fear that it would affect her application. So, I am asking that someone interject and control Dr. Tedroy Jackson. His actions are unprofessional and threatening. I expect more from those who represent the name of Christ.