I wanted to extend a huge THANK YOU to Lucy and her staff for their wonderful work. Superior…read moreservice began from my first online inquiry which was answered within 15 minutes. Unlike other service providers, Lucy went beyond asking my home's square footage and general state of cleanliness. She visited my home (on the same day) to walk the rooms and get a true understanding of the scope of work and my specific desires. The quote given was very reasonable and we chose to move forward with an initial deep clean. Our home was tidy, but our previous (nationally franchised) maid service seemed to be getting less thorough with each session so the deep clean gave us peace of mind and a great reset. Lucy was wonderful with scheduling us for a time that worked for my family, and we appreciated her flexibility! Yesterday was our deep clean and OH BOY did her team go above and beyond. Lucy and her associate arrived on-time, fully stocked with cleaning products, and great spirits. They spent over five hours in my home scrubbing things until they sparkled. They cleaned items never touched by my old service including ceiling fans and under the couches. Additionally, they were able to remove stains on my walls that I had given up on. The kitchen and 2 1/2 bathrooms have never looked better! Sinks and appliances look brand new despite being almost ten years old. We are very grateful for Lucy and have already set up to be recurring customers. I cannot recommend them highly enough. Give her a chance and skip the national franchises. I promise you, you won't be disappointed!

These ladies did a WONDERFUL job and went above and beyond what I was even hoping for our house…read more She responded quickly and they cleaned every crevice of this house. Very professional and 10/10 recommend!

The cleaning I received from Chores and Floors has been one of the best cleanings that I ever…read morereceived. To start, the team that arrived was punctual and extremely professional. With the holiday, my schedule was extremely tight so them arriving on time was so appreciated. They cleaned my entire home and even noticed things that I didn't. The attention to detail was truly unmatched and I felt like I was left with a brand new home. I also have two medium/large dogs, and I was impressed by the way they were able to treat those high traffic areas. If you're a pet owner, you know how it feels to be nervous about your pets making your home stink, and the Pet Odor treatment completely handled that. I almost forgot I had dogs running around my house after the cleaning lol. The team was also extremely efficient, and I look forward to my next cleaning. If you are looking for a great cleaning service, I cannot recommend Chores and Floors more.

I wanted to update the review to ensure everyone knew that they did come back out to clean the…read moreplace to rectify issues with the first visit. This was a much better and thorough clean and took a little longer than the first due to attention to detail. Time was miscommunicated again which is why it is not going up to 5 stars. But it was cleaned.

Best cleaning service I have ever used. Professional, punctual, flexible, friendly, consistent and…read morewilling to work within my budget and timeframe. I strongly recommend to anyone in the Statesville area needing a great crew to help you with your house cleaning. J Adams

I am not going to lie, I am a picky person when it comes to people cleaning my home. I have…read moreemployed numerous services over the years, and I have been disappointed with most. That is why I am thrilled to have found Maid to Clean of Statesville, NC! This is a one owner/operator business and her work is excellent. She is thorough in her cleaning and pays attention to the small details. She is the first person I have ever come across that cleans my bathrooms to my standards. But the BEST PART: Her work is consistent and she cleans it just as well the tenth time as she does the first. I have found over the years that a cleaning company or person usually does a good job the first few times, but eventually they begin to rush things and the job is not done as well 3 months down the road as it was the first time. Not so with Tracy. She is present on every job and makes sure her helpers do a good job as well. I have used her services for 6 consecutive months on a bi-monthly basis and I am very pleased each and every time. She uses her own supplies, unless the client has particular cleaners they want used, in which case the client supplies their own. Her fee is based on an hourly rate, with a 4 hour minimum. I have a 4000 sq ft home and my rate varies between $100 to $150 per cleaning, depending on how much I need done. I consider it a very reasonable rate for the size of my home. She and all of her helpers speak fluent English, so communication is never an issue. All in all, a great small business owned by a very conscientious person, something that is becoming rarer to find all the time.

I cannot stress enough how detailed their work is. From scheduling to contract to payment and…read morefinally, to the carpet cleaning itself - outstanding attention to detail resulting in a job done awfully well! Did it take time, absolutely - but it was time, and money (not even 1/2 of what I had budgeted for) very well spent. Yes, I will most definitely be calling upon them again!

They gave quick responses and very reasonable pricing…read more They were able to set up an appointment and come out quickly. They accept all methods of payment!! They will be my go to from now on for all carpet cleaning!

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.

I actually found Cristy's Cleaning on Yelp. The company had great reviews and I needed to hire…read moresomeone to do a move-out clean. She was quick to respond to my request for a quote and had availability for the date and time frame I needed. My realtor was impressed at how thoroughly the home was cleaned and said it smelled fresh. Later, I was told that the buyer was extremely impressed and grateful for how thoroughly the home was cleaned. It was worth every penny we paid-- and by the way, her price for a move out clean was on par for this level of service!

Great job and good prices.they were very polite and cleaned up after they were done. I am…read moredefinitely going to use them again.

issue after issue regarding the cleaning service. was told we would get certain things and never…read morereceived them (free deep cleaning item for monthly customer) unless we reminded the cleaners. Almost every time the cleaners left, there was minimal communication and we would find areas that weren't touched that were supposed to be included in the cleaning. dust on light fixtures, dining tables, glass cleaner not wiped off, etc.. this past month we were no showed and I messaged the owner & manager but was left on read. I would advise looking elsewhere.