I was looking for a dress for my sons wedding. The ladies in this Consignment Boutique were so…read moreamazing!!! They took their time to help me find all I needed for the wedding!! I highly recommend them to everyone! They have so many beautiful items at great price!

I think there's a lot to love about Serendipity Consignment, but my experiences here have been…read moremixed in some pretty substantial ways. The good: Their selection of clothing and especially of special event dresses is fantastic, the owner is very warm and helpful, and their clearance area has fantastic prices. Unfortunately, as I mentioned, I've had some not-great experiences at the store: The first time I went, my visit was fine. The owner wasn't there, but one of the two people working was really nice, and I found some great deals. My second visit was pretty stressful. I went in with my fiance and stepdaughter to look for elopement dresses. The woman working there, who was older and had gray hair, asked us if she could help us find something. We told her that we just wanted to browse. In response, she told my stepdaughter that there were some cute dresses she wanted to show her. My stepdaughter is a sweetheart and very shy. She didn't want to correct the woman or really have to deal with her at all, so I again told the woman that we were fine and just wanted to browse. The woman's response was to again tell my stepdaughter to follow her. My stepdaughter was deeply uncomfortable, and at that point, so were my fiance and I, but she begrudgingly followed the woman. We didn't understand why this woman was seeming to want to challenge our desire to browse. She didn't ask us once what we were actually looking for. Once my stepdaughter was able to break away from the woman, we left. It was the oddest experience--like some weird power play that we didn't understand. I didn't want to let that experience ruin Serendipity for me, especially because it's important to me to support small businesses. So I decided to give it one more chance a few months later. They really do have a great selection of dresses, and I was still looking for something special. That day, the owner, who seems like a really sweet person, was there and the shopping experience was a good one. I purchased two beautiful previously owned dresses. Here's where the experience went south, though; I made the mistake of looking up how much the dresses cost new once I got home so I could congratulate myself on my deal-finding skills. I discovered that they cost LESS new and that they were still available for purchase. So I paid more than I would have had i purchased them new, and the receipt indicated Serendipity doesn't take returns. It was very disappointing. I still might go back at some point, but I'll be checking the cost of items before I make any purchases, and I'll be reserving my visits for times that the unpleasant sales associate isn't there.

Top-notch service! Amy was genuinely just a good person and absolutely not pushy with any…read moresuggestion. After a long day searching for a wedding dress, we were warmly welcomed and quickly found the right one. Other places had treated us a bit indifferently because we didn't have an appointment, but not Charme! They literally brightened our day! Also, alterations were incredibly reasonable. In fact, very affordable! We are so happy that fate led us to Charme today and very satisfied with every bit of the experience they gave us! Can we do 10 stars please??!

So I found this location searching for sample sales and made an appointment very early into my…read morewedding planning just to see what I was thinking for wedding dress. Keep in mind I love shopping but hate sales vibes. This being said they were awesome. Gave me clips to try what I was interested in. As I mentioned what I didn't like catered the dress closer and closer to my taste. Two of the last dresses I thought well I have a better idea now and I'll just try these last two to see. The one I tried was the second to last but also the one. Super easy decision once I saw me in it. My intentional concern was alterations. Alterations lady though...was so BOMB! No matter how many times I needed her to take it in she was accommodating. In the end the one issue I did face was with my bridesmaids dress. I had bridesmaids in different parts of the country. They helped me pick the ones I wanted send my girls they info to find in their states. They where forthcoming when my MOH dress was delayed do to the pandemic. I can go on some more but in my experience I was happy long and short.

Just walked out. Worst customer service since Mr Lee left. Shopped here for years and will NOT be…read moreback.

If you're in the market for a gorgeous dress at a fraction of the cost this is your place.read more

Sorry to say, Panache has permanently closed. I enjoyed shopping at Panache and often found some…read morewonderful gems.

I liked to shop here in the past, but the prior owner was very rude and at times almost…read moreantagonistic. I rarely consigned here for that reason, but sometimes dropped in to shop when I was in the area. Well, now I'll shop and consign here with pleasure. There is new ownership since late summer and they are lovely! Nice items and great prices. Note: Consignment is now by appointment only.

I shop here on and off but tonight I came in for face wash etc. I purchased it from Beauty master…read morethe last time and wanted to try some Korean skin care little stronger. I was quickly followed by an Asian woman as I made it to the second wall of face care. She spoke little English. When I asked her can I help her with something? she thought I was asking for help. I've spent plenty of money with this store and to be racially profiled is disgusting behavior. I've been stolen or gave reason to have suspicions. I guess being black and looking at face washes is all the suspicions needed to follow me . Will not be back and would hope all other ladies follow.

I found this place on Yelp & I'm glad I did. The store used to be 2 floors but the lower floor is…read morenow blocked off. They have many options to choose from: Hair care products Hair synthetic & real Makeup Body oils/ perfumes Clothes/Hats/Scarfs/Gloves Luggage I found everything I was looking for & then some. I had to hold back from buying items since I did go there with certain items in mind. Prices were pretty comparable to other hair stores around & they run specials. They also have a reward program which is great for frequent shoppers. I think it's worth checking out.

I wouldn't recommend a dog to come get a suit from here. I purchased a tuxedo for myself and rented…read moreone for my son. Days later on pickup day I've been calling for hours and I wasn't able to reach anybody. I arrived at the store and my pants haven't been tailored or tampered. My suit needed to be pressed and tags wasn't removed. On top of that my son suit wasn't delivered to the store, one of the guys lied to my face and said the tracking showed the suit out for delivery. I took my suit to a nearby place and they serviced it. I went home and they sent me a message saying that ups can't find my son's suit but they know it'll be here by Monday. Straight liars. Don't recommend. Make your own suit by hand w some needle and thread before you come here.

I did not have a good experience with Men's Shop. My mom and I walked in 3 weeks prior to my prom…read morelooking for a suite. They didn't have anything in stock that I wanted, so I ordered something from the book. Less than a week later when I went to try it on because it arrived, we realized they sent the wrong pant size for the suit, so the employee told us we should be able to just take out the material in the pant leg and it would work, but me knowing how small they were and the size of my thighs, I knew they weren't and we said to call the company and have them send me the right pants. A few days later, my mom called the store (because they said they would call but the employee never did so my mom had to be the one to consistently check) to check and make sure they were ordered and the employee said yes and they would be overnighted. Another few days later, my mom called again, but this time the employee said "Oh well the warehouse didn't have them, so we decided to just take out the pants like we talked about", which confused my mom and I because we knew that wouldn't work. And just like I thought, when we came in and tried it on, they still didn't work. So, on Monday (with my prom the following Friday), the employee said he would call again and get the right pants overnighted. My mom checked in every day, and no pants...idk how he "overnighted them" but they didn't come. So Friday, the day of prom arrives, and we show up to the store, still no correct pants, and I decided that I would just take the small pants for now because there wasn't really another option, except black pants (but they didn't look good with my suit). This whole time I had been keeping my cool, but when my mom started asking questions to the employee, he proceeded to keep cutting her off, lying in our faces, and be plain up rude. So I opened my mouth to ask a question, and he proceeded to cut me off, not let me talk, and scream over me. So I had to raise my voice so that he would finally hear me out. My blood was BOILING. We asked if we could speak to a manager or owner, and his response was no. That is not how you run a business. That is terrible customer service. After we left with the pants that were too small, we got the call 10 minutes later that the right pants arrived so we turned around, swapped it out, and ran out of there VERY fast before anything else went badly because of the lies we were told. In the end, we did get the right pants, but they were unhemmed still and it was overall not a good experience with TERRIBLE customer service. DO NOT recommend. He could have easily fixed the issue and made it right, and instead he yelled at us and continued to lie to our faces. Absolutely upset.

Mrs. Berty is absolutely AMAZING! I need my dress altered…read morefor a wedding I was in on 10/25/25. The dress was an infinity dress that was purchased online on top of needing it altered. I also wanted something different as I was the matron of honor. I spoke with Miss Berty about what I needed and she created this beautiful dress. Her Customer Service was absolutely top-tier. She was very informative and her personality is infectious. I truly feel like meeting her was GOD sent. I've already discussed her designing me more personal things.

I contacted 2 dressmakers last Friday to ask about a dress I wanted made. I called at 10am and…read morespoke to the first dressmaker I'd found online, texted him pictures and a video, and got pricing from him and how much fabric I would need to purchase on that initial call. I then called Berty and got her voicemail. I texted a message along with the pictures & video to her phone. After about 3 hours and no response, I called again and once again got her voicemail. Hmmmm... ok... this IS a business day within business hours right?? This time I left a message. Berty called me back about a half hour later. She stated that she was "in a meeting" and started chatting me up about the dress. She stated that she had some beautiful material that I might want to use and that she's designed for many many clients, blah, blah, bluuuuhhh... ok cool. So when I asked about pricing she started telling me that I needed to come by her shop to take measurements and that she needed my email to send me her address? Okkkkaayyy... we got off the phone once I told her I'd text her my email. I sent her my email and also wrote that I needed a price quote to be included when she emails me her address. She then texts me her address with no price quote! SO, I ask myself, "Self, why did she ask for my email if all she was going to do was text it to me? MAYBE she's just going to email the quote by itself." Welp, THAT was 7 days ago and I've recieved absolutely no further correspondence from Berty whatsoever. Why couldn't I just get a quote over the phone like the other dressmaker did?!? I mean, THIS is what you do right?!?!? THIS is your area of expertise right?!?!? At least TELL me you not going to be sending ANYTHING, smdh. Very unprofessional... SO, I guess I will be contacting Daba Dressmaker back since Berty obviously doesn't want my business.