On June 1, 2014 we signed contracts for a remodel of our master bath/closet suite, two guest baths,…read moreand laundry room as well as the removal of our wood deck and construction of a screened porch on the rear of our home. The price was higher than we expected but he could start relatively soon and be completed within a few months which were key decision criteria for us. We read many positive customer reviews, and similarly, our first impression after meeting Frazee was also very good. Unfortunately, our experience was not as we expected and was legally settled. We took photos along the way to share concerns we had with quality. Some of the items were corrected by Frazee after feedback was provided, other items were not. Additionally, our hardwood floors were damaged by chemicals on a worker's shoes. Photos can be found at: https://www.icloud.com/sharedalbum/#B0BGfnH8tJR3FWb In mid-October 2014, Frazee asked for a payment and a few days later he walked off the job, having completed the majority of the interior projects but only the footers and foundation for the screened porch. The new contractor we hired to complete the porch required Frazee's work to be inspected before beginning their work. Frazee's work failed inspection by both the Town of Brownsburg Building Commissioner and by an independent structural engineer requiring it to be torn out and rebuilt. Thankfully, our new contractor was simply outstanding and the project was completed without a single piece of feedback or any concerns from us!

We used Frazee Building to install new cabinets in our kitchen. I was impressed with the attention…read moreto detail and final cost. While he was there I inquired about adding a Florida Sun Room to the back of the house and he gave me the estimates. We agreed and he installed and more than met our expectations. How he managed to match our brick is beyond me but unless you know where to look you would not know that the room was an extension to the current house. I will surely use him for any future additions or updates to the house.

We had a privacy fence installed by them. The quality of the materials and execution of the job…read morecould not be better. Highly recommend them.

I used this company as I found them at our local menards and knew nothing about them. Boy am I…read morepleased! Great customer service! Pleasant experience. Reasonable prices. Clean! Prompt! Pleasant! Honest. Local small business. Mauricio came out to do an estimate on Easter Sunday and had his men install on Monday. Wow. I can't say enough! Thank you gentlemen!

We worked with IKC to provide cabinetry for our new home. From beginning to end, the people,…read moreProcess and product were outstanding. Julie is an outstanding designer and really helped us pull together our "look". Ben, Bill and Chandler were just as outstanding at installation. This company is top notch.

We chose Indy Decorative Concrete because of their reputation and referrals and were initially very…read morehappy with the appearance of our patio. We truly loved it. It was beautiful the first year, with only a few scattered popouts. Unfortunately, our experience over the past three years has been disappointing. Within the 3 year warranty period, our patio began developing widespread popouts. We reported the issue during the warranty window, repairs were completed, and an additional $800 was paid to IDC during that process. Despite the repair, which we appreciated, the condition continued and worsened over the past year. Most recently, June 4th, while simply rinsing the patio with a garden hose, additional pieces of concrete broke loose from the surface, further increasing our concern about the patio's condition and long-term durability. After the warranty period ended, we requested another meeting to discuss the continued deterioration. During that visit, much of the discussion focused on the normality of this condition, with comparisons to our 20+ year-old driveway and repeated suggestions that salt or another product may have contributed to the damage. We explained that we do not use salt on the patio and that the only treatment applied to the surface was power washing and sealing completed by IDC. During this same meeting, we were also told the warranty may have been affected because we had only paid to have the patio professionally power washed and sealed by IDC one time during the three-year period, despite yearly sealing being an additional service at our expense. This was surprising to us, especially since the deterioration had already begun and was reported during the warranty period. When we asked whether customers should reasonably expect a properly installed patio less than four years old to deteriorate in this way, we did not receive an answer. We were offered an additional repair option at our expense, but were also told there was no prior experience showing whether the proposed solution would stop the issue long term. Because we wanted to better understand what we were seeing, we sought opinions from other concrete professionals. Based on those conversations, we have been told the condition appears likely to be ongoing and that repairs may require repeated maintenance and expense over time rather than a permanent solution. We were advised that patching and refinishing may improve appearance temporarily but would most likely not permanently stop future popouts. Complete tear out and repouring was recommended since repairs would be costly and temporary. We understand concrete can naturally have imperfections, and we never expected perfection. However, our contract references minor popouts, while what we are experiencing is widespread deterioration that began during the warranty period and continued after repair. Based on the condition of our patio, which is not yet four years old, along with the professional opinions we received, we do not believe this reflects normal concrete imperfections or the quality of work IDC promotes and are concerned something may have gone wrong with the original installation or materials. We are sharing this experience so future customers can ask detailed questions before signing. What level of deterioration is considered "normal" in the first few years? What does "minor popouts" mean? What happens if a repair completed during the warranty period does not resolve the issue? And what long-term solutions are offered if problems continue? We genuinely hoped and paid for a better quality product and wish this situation had been handled differently. We are left with a patio that is not quite four years old and continues to deteriorate.

From planning to finished product, this was an absolute fantastic experience! I appreciated the…read moreassistance (and their patience with my indecision) in picking the best colors, textures, and design to match my house, the punctuality and professionalism of the crews, the overall communication throughout the project, and of course, my fabulous new patio! It looks amazing. Thank you Indy Decorative Concrete!

Highly recommended for all your indoor remodeling. We had them build custom bookcases for our home…read moreand we were very pleased at the excellent craftsmanship and customer service.

I was referred to CMH Builders/Cherished Woodcraft from another company I was doing business with…read morein the area as I am new to Indiana from moving from out of state recently. Initially, my contact with the representative Todd Lipking was great and the communication was quick and responsive. Upon signing a Letter of Engagement and giving a deposit, stories changed, communication became spotty at best, and multiple dates of promise for scope of work and contracts being provided were broken. The date promised in the Letter of Engagement was broken by the company by almost 2.5 weeks or 11 business days. Multiple attempts at communication were not returned and finally was reached out to after being 'forgotten about.' The reviews and pictures of the work on Google do look good, and hopefully this is a one off for the company, but I would highly advise caution in dealing with a company that practices business like this especially when projects are of the magnitude and cost they are for custom built-ins and the like.

Ryan did some work for us this past week. He was very honest and told us we didn't need as many can…read morelights as we planned. He did the work and made sure everything was cleaned up before he left. We plan on using him again for more home projects. Super nice young man. Easy to work with.

Do not hire this man. He actually completed work for us in the past but now is completely…read moreuntrustworthy. He will give you an affordable estimate to begin. Take half your money upfront. And then either never finish the project or never even show up (personal experience along with friends accounts). I cannot believe he hasn't been sued out of business yet.

We worked with Dave and DL Fence on a 6-ft privacy fence and side gate for our back yard. Their…read morecommunication is straightforward, direct, and proactive. It's a magic formula of; 1. Tell your customer what you plan to do, then 2. Go do exactly that. We always knew what their next step was and when they would complete it. Dave took care to highlight any concerns he had ahead of time and was very open with his quoting process. His quote initially seemed high, and when I asked him about it he straight up said "Yes, it is high. And I'll tell you why..." and he proceed to explain in plain terms the extra work his crew would have to do to get past all the leftover concrete debris buried from an old demolished building along the fence line. It all added up, there was no drama, and Dave and crew got to work when they said they would. The end result was great. New fence, bingo bango.

We had a really positive and straightforward experience working with DL fence to replace our side…read moregate and the fence that runs along one side of our house. Their communication was clear and they stayed on top of the project. I appreciated their partnership in figuring out a plan B when they ran into excessive concrete underground that threw off the original plan. The end result was a sturdy and well-done fence. We would hire them again.

This company was fantastic to deal with. They actually answer the phone and get back to you timely…read more You can email photos to them to help the quoting process, which was so helpful. I will be calling them for all my chimney needs. Excellent service, great techs, great pricing and cared about our situation!

Expensive for a simple fireplace cleaning. Technician was competent but not very responsive to my…read morequestions. They probably spent 15 minutes cleaning my fireplace. Overall the experience was just ok. I'll probably look elsewhere for my future fireplace maintenance needs.