I would not bother going to this store,the store always has long lines,shelves are empty out of…read morecommon items people need,when i placed a online pickup order staff did not fully fulfill my order and refused to let me talk w a manager or refund my order,at the end of the day this store doesn't care about its customers and has no problem short changing people

This pharmacy is the best pharmacy in the Kankakee county ! Staff is incredibly friendly and help…read moreme with any problem I have ! They're so fast and tell me my prescription will be ready at one time and it actually gets done sooner !!! They all deserve a raise for how amazing they are

I like to get my prescriptions filled at this location because the store is always clean and…read morestaffed with enough people to get me in and out in a timely fashion.

This Walgreens is awful, I have so many examples, uncaring, unprofessional, clueless, I even heard…read moreone of the pharmacists gossiping about a customer while waiting in line. Go to the one on Kennedy-much better.

Friendly and diverse staff! Best Walgreens in the area! I never feel uncomfortable or a bother…read moreshopping at this location. Fast and easy service!

This is a decent place. The employees are lazy and unmotivated. The customer service is terrible…read more Even for 2 people in one line it takes about half an hour. I like that the place is very nicely cooled and feels nice. The prices suck compared to other stores. Only good for getting medicine so it's only a good day pharmacy but the pharmacy line takes ages.

Nice place, great arrangment of convenience items, friendly service, nice employees whom are polite…read moreand respectful, and its a clean bathroom situation when they are open. Just ask for the key and head to the west side by the ice maker. Food is up to par of course, standard hot and cold items for road trips!

Very friendly staff! I have been using this pharmacy for over 10 years, they answer the phone right…read moreaway, and they deliver.

extremely slow shipping. Do not order if you need your medication any time soon. They generate a…read moremailing label quickly then take forever to get it to the post office. Ordered on 12/13/25 it is now 1/18/26 and I am still waiting for delivery.

Old lady by self check out with purple and grey hair and piercings needs to work on her attitude…read more Extremely rude when asked to put her code and rejected it , didn't explain why and walked away with attitude saying she isn't going to put it in and she didn't want to hear it or even bother w us . asked to call manager but he didn't seem to really care wasn't even looking at me when I was talking to him just straight over me but at least he gave an explanation on why and was able to help us understand the situation . Later pulled lady aside and was basically on her side although all could have been avoided if she were to just be nice and polite and let us know why instead of telling us she didnt care and she ain't gonna do it or hear it ...

I called Thursday to get a refill on insulin syringes. Was told they'd be ready Saturday by 1 PM…read more Went to pick them up later on Sunday, was told "We don't have them, distributor no longer carries them." No one bothered to pick up the phone and call me. Very upset about this poor service; I need the syringes. The pharmacist Bethany said I wasn't called because "You're not signed up for automated calls". That's absurd and unacceptable. They have humans working at that pharmacy, can't one of them pick up the phone and call the customer to let them know they won't be getting their insulin syringes? Do you only make automated calls to customers? That is ridiculous and unacceptable. What's the point of your having my phone number on file if your staff won't pick up the phone to use it in a case like this? If you're looking for a local pharmacy that conducts business in a manner that shows they care about its customers, sadly that is not Kroger.

I came in at 10:11 to get a pop and cash back. The worker stopped me as I was getting cash back and…read moretold me he couldn't do it. 10 min later gave another person cash back after the worker told me no. Worst please ever. Never go there when there a taller guy working!

Point me in the direction of COFFEE…read more Love getting my coffee here because of the assortment of flavored creamers. Getting a cup of Joe, fuel for your body and gas, fuel for your vehicle, is a WIN-WIN!!! This wasn't the case this go-round, but when it happens, it's a plus. The staff was pleasant, attentive and expressed Covid-concern as she wore her mask and gloves. In and out is what we did. A stick and move caper in The Kee".