I've never seen or been to a a more thoughtful hospice ever. A+ care and compassion in the staff -…read moresooooo sweet. If you're staying with the patient, they thought of that too and the accommodation for the loved ones is beyond anything I've ever imagined. Just wonderful staff to help you through the toughest of times.

I got severely sunburned from taking an antibiotic and these folks let me stay indoors when I…read morereally needed it. They get a coupon for renovations and repairs. Just call. You all have my number.

every staff member is absolutely wonderful. The most caring nurses cnas and support staff.read more

I would say this is the most popular hospice in the area. The employees in the office, nursing…read morestaff, and the director are great. They have a really good vibe about them all the time. You can call them for anything, even if you don't use their service yet and they are very helpful and resourceful. You won't regret using GSH for your loved one. -- NH Admin

I have had nothing but great experiences with Compassus as a NH admin. I will continue to recommend…read morethem to families until otherwise. The marketers for this company really care about show up almost weekly to check on their patients and see if we need anything. Great company with good vibes.

Amazing Hospice genuinely care about patients and families corporate but small town hospitality…read morefeel...great nurses, Chaplain, Social Worker, aides, and Executive Director

I would be really careful as to how you fill out paperwork with this organization!! Read!!…read moreWhen my husband was referred to this organization and I completed paperwork, although it was the VA that called.... they told me to check the box for Medicare. Low and behold, now I am being charged and have to pay back for this service when VA had been carrying for him with his lung cancer. I did what they told me, not ever going thru this before. Now they (medicare) wants me to pay entire bill!!

It's been a year and a half since my dad passed away. I would strongly recommend this company in…read moreparticular and hospice in general. The timely Information they provided me and my family was priceless. If it were not for their knowledge, availability and empathy, we might not have been there when my father left this world. They followed up every month for an entire year with encouraging letters and pamphlets. If you require ongoing help with your grief they are available. I feel, with their help, my family and I were truly able to honor my father his last few weeks on earth.

Wonderful agency! Very professional. You can tell they truly care about their clients. Would highly…read morerecommend.

I want preface this with this is not a complaint about the nurses, save for Misty (more on that…read morelater), because they were great! Especially Mandy (who left to free up time for grand babies) and Charlotte! The way those two care about and advocate for their patients is unmatched! Thank you, ladies! Let's talk management. In my experience, that's typically where problems start before they roll downhill. SCHEDULING: You might see the same couple nurses quite often, but not always. They'll just up and spring a new one on you. From what I understand, the vast majority of their patients have some sort of ongoing wound issue, whether wound vac related or otherwise. Wouldn't best practice be to keep the same eyes on those wounds week after week? Also, don't go having any sort of plans on the days they're coming. What's with not having some sort of set schedule? I can understand that this would be subject to change, but that's more understandable than always calling the evening before to set up a time. SUPPLY REQUISITION: I can understand that it takes time for insurance to be sorted out in the beginning. Providing necessary supplies, that nurses are asking their patients about at visits, seems pretty basic. Instead, they attempt to order supplies just to have them denied, even after your insurance is squared away. Solution? Attempt to order the supplies again... and again... without addressing the reason(s) for the denial. (I was actually able to confirm this with someone at their office.) The one time they offered to provide supplies they couldn't acquire, I was told, "We eat that cost." That's odd. I know how overhead works. Further, I have no sympathy for not addressing the denials mentioned above. Miss me with that. DOCUMENTATION: I can say for certain that at least on one occasion the nurse actually told me she was entering my blood sugar incorrectly to avoid calling my doctor. (It was 150ish that morning, entered as 130.) How often did that happen and I don't know about it? Does management care? Finally, MISTY: I didn't meet with a her but a few times, but my experience was certainly less than stellar. She comes across as what I call a "company man." Someone is more concerned about the company meeting it's goals rather than what's best for the patients. I actually have things to do during the day, so when I'm given a time window of half an hour, that's fine. Misty gave me an hour window, 10-11, but didn't arrive until 11:45. No acknowledgement or apology. The last time she was here she just seemed to be in a hurry to discharge me from services, yet just this past Friday, when I was in her schedule and she'd be doing just that, crickets. While I'm very grateful to have had their services for my wound vac, I'm over the DOCTOR ORDERED care I've received since the wound vac came off. I get the impression it's seen as an inconvenience rather than something Dr. Forbes deemed necessary. I sincerely worry about older patients who may not be able to advocate for themselves. The fact that this company is named Integrity, but lacks it is cause for concern. I understand they were acquired by another company, and maybe some of this lands at their feet, but definitely not all. So much of this is on a local level where public trust should be paramount.

They are lovely people...until they aren't. I had been using their services to care for my mother…read morewith dementia. When I signed up with them I was told they have no problem working with moms primary doctor, etc. However, they did not work with her doctor. When there was a question they couldn't/wouldn't answer or a concern they couldn't/wouldn't address with me I would have to go to my mother's primary for the answer/info. They were never "comfortable or compliant" with her primary doc's findings/advice. Especially when it came to meds. Also, when my mom had a stroke while we were in the park, of course my knee-jerk reaction is to call 911. I did, long story short they abandoned me in my time of need. No returned ph calls fr anyone. The following Mon I was called by their social worker telling me I did an unforgiveable no-no by taking my mom to ER & they dropped me just like that. NO ONE EVER TOLD ME THAT! I was told they would work with her outside providers! Their motto is "Compassionate guardians of comfort and dignity"...They were none of this to my mother & me!

Lovely people doing their best to help their families. Helen is so helpful and caring!read more

my mother was on hospice care for over a year. The Season's staff are the best in the business. I…read morehighly recommend them to anyone going into hospice. They were wonderful with my mother. Nick and Julie are angels. All of the staff that worked with mom were absolutely the best. it's wonderful how the staff would come in and play games with mom, dance with her, do her nails, sing karaoke and lots of other activities! They give serious quality of care and I again, highly recommend them. God bless them all!

***Update*** my dad passed the following day. It was very peaceful and with mmj tincture for…read morecomfort...As he wished. And there were NO narcotics in his system. Wow so quick to dope up their patients. Terrible company. They take forever to call you back. They are sweet as pie when you finally nail someone down. I guess they aren't used to people giving a crap about their dying family member. The two bath aids are great and the chaplain is a wonderful man. The rest are just so quick to pound down the morphine. My dad is laying here NOT in pain and he doesn't have anxiety. Yet they are pushing morophine. It makes zero sense. I ordered them, (yes ordered because I feel THAT strongly about it) to NOT give him morophine. Looks like my opinion doesn't even matter. These people do what they want and it is NOT in the patients best interest. 0/10 would never recommend this company. Boasting about 140+ patients. Shame on you!